It takes a lot to get 5 stars out of me. It has to be an experience! When you go to a gear rental…read moreplace, you expect that they'll have gear to rent. You expect the gear to be in good condition and the experience to be pleasant. That would make for a 4 star experience in my book. But, Doug went above and beyond the call of duty. From helping me pick exactly what I needed and nothing I didn't, to communicating with my insurance company to make sure they had all the information I needed in the right place so that I would be properly covered should something go wrong. I called the man at the last minute "You got a slider?" the answer was "Yup" and it was promptly picked up. My delivery guys dropped the ball so Doug brought the gear to my shooting location which was luckily not too far from his office but still, way above and beyond what I expect a gear rental business to do. The best way I can describe it is pride of work. I will ALWAYS rent from Pro Gear Orlando! It's difficult not to; Doug made it, smooth, easy, painless, convenient, pick whichever adjective suits you best. Thank you Doug! I actually look forward to renting gear from you again :)

This has got to be the best photography rental department in the country! Doug's willingness to…read moremake my photography production work is far and above what is normally expected from a rental shop. I wish every business was run like this. I will always turn to PRO gear Orlando & Chicago for our production needs as we work throughout the country. I guarantee you will not be disappointed.

They have two stores at the same location. The store out front is the camera servicing store and…read morethe one tucked away behind it is the camera shop. We accidentally went into the shop first and were redirected to the service store by the nice young gentleman manning the counter there. The shop, I have to say is truly impressive with the selection of cameras and film rolls and accessories they have in stock! You'll find everything from vintage stuff to modern photography necessities in this place. I took my 12 year old Nikon P510 for servicing as I was having trouble with the LCD display. Michael helped me with the issue and advised that it needed a battery and/or charger replacement. Since he didn't have any EN-EL5 batteries or MH-61 chargers in stock for sale at the time, he directed me to sources where I can find them and didn't charge me a single dime for the consultation! This gentleman runs an honest business and is genuinely passionate about his craft. He and his team are kind, honest, considerate and true professionals. Will definitely recommend Kiwi Camera Service and Kiwi Camera Shop for all sorts of photography needs.

Great service! highly recommend!! The young men manning the…read morecounters were great. The owner has a great deal of knowledge & experience to meet your needs!

I am leaving a very happy customer! I am getting back into photography and both the gentlemen and…read morethe lady who work here were phenomenal in helping me get to where I need to be. They were completely honest in what I needed and what I didn't need. Now that is fantastic customer service.

Had to get international passport photos taken. No issues with the photos themselves, however there…read morewas lack of direction on posing for them or to see results prior to printing. They did have a good selection of new and used cameras and camera equipment.

Clearly a small outfit tucked in the corner of a business center. One of the few places in Orlando…read morethat does serious camera gear rental, so they don't have much competition. Hours are a bit limited, the rental process is a bit haphazard compared to the polish of their larger competitors, and the tiny gear I picked up was given to me in a Pelican-style case that was easily ten times bigger than it needed to be-- not the most convenient to transport... Also, unlike their larger competitors, I find it hard to believe they do comprehensive testing of their gear-- they simply don't have the volume to afford optical benches and whatnot. Not blaming them, just the nature of a small business vs. a large one, and an inherent limitation to be aware of. Gear seemed to be well taken care of cosmetically. Prices are pretty fair, customer service is pretty good, and hard to argue with the convenience if you're already in the area.

If you're looking to rent camera gear for a project or for personal use, I strongly suggest you…read morelook elsewhere. This company has cancelled 3 orders on me, racking up almost $1000 in pending changes because of their incompetence and god awful "authorization process" that asks you for your ID, photo copy of credit card used, and deposit for the amount of gear rented no mater how long you've been with them. This company sent me two authorization emails to the WRONG email address when the correct one is literally the email address I signed up to their website with. They'll also cancel your order if you don't respond to this "authorization email" within 3 hours. That's insane to me. Never in my life have I seen a more antiquated, convoluted process in my life. I would give them ZERO stars if I could. Please, save yourself the money and put it towards a business with better processes and good customer service because The Lens Depot has neither.

Just used them and couldn't be more thrilled. I needed to take my dads prized possession of a…read morelifetime of family photos that he had in an old wooden frame that looked like it was from World War I. He took all the photos which was well over 1000, carefully removed them along with the old adhesive Kodak sticky stuff on the back if each, scanned them in order and color corrected them, then nearly placed them in bags and places back in order. I only see my father once a year now and will be seeing him in two weeks. I can't wait to see his face when I show him the surprise! Thanks Tom :)

OnSite Photo Scan is an awesome service. Good quality, fast, and my photos never left the…read moreneighborhood. Only regret is that I didn't request higher resolution on some of the family heirloom historic photos. Get your photos organized now and call OnSite to simplify keeping your memories safe and secure.

Hubby has been coming here for years! I Highly recommend because I even trusted him to do my…read morewedding photos! He does it all!!

From the owner: Our Hair Professionals work by appointment and specialize in the busy professional that cant sit…read moreand wait 2 hours for a haircut.