I've been a patron of this store for many years now. While I do not visit it as often as I used to…read moreback in my collegiate and (worldwide) traveling days, I still pop in from time to time for my camera needs. Sometimes, I pop in just to see what new doo-dads and knick-knacks they have in store. Service is always good - at least I've never had any negative experiences. Staff are always kind and helpful. They have a good variety of popular / some vintage, and some niche items. Pricing can vary depending on what you are looking for. Usually, I find them comparable to other major retailers if you are looking at the more popular "items." However, you can get a good deal out of here. It really just depends on what it is you are in search of. All in all, this is a great little shop for your photography and hobby needs.

It is great knowing a local mom-and-pop business is still here and running…read more I first came to Colonial Photo & Hobby well over a decade ago when my daughter first became interested in photography and I bought her her first decent setup. Since then, I have been in here countless times and have always had nothing but a fantastic experience. Prices are competitive and the service was knowledgeable. I would definitely recommend here.

I am leaving a very happy customer! I am getting back into photography and both the gentlemen and…read morethe lady who work here were phenomenal in helping me get to where I need to be. They were completely honest in what I needed and what I didn't need. Now that is fantastic customer service.

To echo a previous review, I also felt as though I was met with the same type of attitude. Just…read moreoverall passive aggressive and "what do you need?" feeling. Guess I'm just used to people being a little more friendly here. A fun past time should be met with genuine enthusiasm, especially when going local. Will be getting my printing done elsewhere in the future but the quality itself is good. Had to wait longer than initially said; said 2 days but ended up being 5.

Service, experience and end result product was of great quality…read more Will go back for other services.

Dan from Sterling Photo is a fantastic photographer. He has taken hundreds of pictures for me via…read moremy business, Lifetime Wellness Centers. The accuracy and sharpness of his photography is remarkable.

Clearly a small outfit tucked in the corner of a business center. One of the few places in Orlando…read morethat does serious camera gear rental, so they don't have much competition. Hours are a bit limited, the rental process is a bit haphazard compared to the polish of their larger competitors, and the tiny gear I picked up was given to me in a Pelican-style case that was easily ten times bigger than it needed to be-- not the most convenient to transport... Also, unlike their larger competitors, I find it hard to believe they do comprehensive testing of their gear-- they simply don't have the volume to afford optical benches and whatnot. Not blaming them, just the nature of a small business vs. a large one, and an inherent limitation to be aware of. Gear seemed to be well taken care of cosmetically. Prices are pretty fair, customer service is pretty good, and hard to argue with the convenience if you're already in the area.

If you're looking to rent camera gear for a project or for personal use, I strongly suggest you…read morelook elsewhere. This company has cancelled 3 orders on me, racking up almost $1000 in pending changes because of their incompetence and god awful "authorization process" that asks you for your ID, photo copy of credit card used, and deposit for the amount of gear rented no mater how long you've been with them. This company sent me two authorization emails to the WRONG email address when the correct one is literally the email address I signed up to their website with. They'll also cancel your order if you don't respond to this "authorization email" within 3 hours. That's insane to me. Never in my life have I seen a more antiquated, convoluted process in my life. I would give them ZERO stars if I could. Please, save yourself the money and put it towards a business with better processes and good customer service because The Lens Depot has neither.

It takes a lot to get 5 stars out of me. It has to be an experience! When you go to a gear rental…read moreplace, you expect that they'll have gear to rent. You expect the gear to be in good condition and the experience to be pleasant. That would make for a 4 star experience in my book. But, Doug went above and beyond the call of duty. From helping me pick exactly what I needed and nothing I didn't, to communicating with my insurance company to make sure they had all the information I needed in the right place so that I would be properly covered should something go wrong. I called the man at the last minute "You got a slider?" the answer was "Yup" and it was promptly picked up. My delivery guys dropped the ball so Doug brought the gear to my shooting location which was luckily not too far from his office but still, way above and beyond what I expect a gear rental business to do. The best way I can describe it is pride of work. I will ALWAYS rent from Pro Gear Orlando! It's difficult not to; Doug made it, smooth, easy, painless, convenient, pick whichever adjective suits you best. Thank you Doug! I actually look forward to renting gear from you again :)

This has got to be the best photography rental department in the country! Doug's willingness to…read moremake my photography production work is far and above what is normally expected from a rental shop. I wish every business was run like this. I will always turn to PRO gear Orlando & Chicago for our production needs as we work throughout the country. I guarantee you will not be disappointed.

I am a novice (illiterate?) when it comes to photography. I bought a camera for my wife at…read moreMarshall's. The camera I thought I wanted was about 700.00 more than the one I settled on. He could have easily oversold me. All features were explained without condescension and I was told to come in for any further instructions or tips-try getting that level of service at any Big Box store! My Wife loves the camera.

You need an expert go to them. I searched all over the web, asked a Best Buy worker (waste of time)…read moreand they knew my answer and three other options. Got my camera fixed and went above and beyond great customer service. There is a reason people need to shop local and to go to Marshall's Camera shop. They have knowledge that can't be replaced.