This place gives me a headache. They have a nice selection of medical supplies, but if you want to…read moreorder something they don't have in stock, GOOD LUCK! I tried to place an order for a few things and it took forever to place the order. The people I talked to weren't familiar with the catalog. Outside of the elderly gentleman in the suit and tie, the customer service here is terrible. You would find better morale and more respect among teenagers at a pizzeria. I've been here three times and each time I was treated like crap. Dear Fitzpatrick Pharmacy, The customers at your store are buying medical supplies. At the very least, they are probably already on edge and frustrated due to their own health or the health of a loved one. Because of these circumstances, a SKILLED pharmacy staff would treat its customers with the utmost respect and consideration. YOUR STAFF DOES NOT, and it is infuriating!

They take the time to treat you like a person and not money for their bottom line. They will…read moreresearch your drug and find you your lowest price. No drive through so you will have to come inside and say hello.

Renae is an asset to this store. She is friendly, helpful and goes out of her way to assist all…read morecustomers

Pharmacist thinks he knows more than a doctor. I had a prescription for an RSV injection and the…read morepharmacist said I didn't need one and then the pharmacy called me a few days later and asked me if I wanted to schedule an RSV shot!!!

The Walgreens pharmacy located at New Ballwin & Manchester is awful! Unless it is a routine refill…read moredone on-line, forget it if you are sick and the prescription is needed immediately. Made two trips because waiting wasn't an option per RUDE, CONDESCENDING pharmacy tech. Unfortunately, I must get my prescriptions from Walgreens per healthcare plan. Have you seen the commercials on TV about the helpful, friendly pharmacy staff at Walgreens? They should be forced to remove the commercials due to false advertising. I'm not looking for friendly people, just not rude staff.

The pharmacy is terrible! Third experience in a row that it takes 4-5 hours to receive an…read moreantibiotic! I miss Schnuck's pharmacy it was always ready in 15-20 minutes after I arrived (directly from the doctors office). My script was placed at 3 pm... I called to get an estimated time and was told 630. I show up at 720 after five minutes of searching I was told it's still not ready and to come back in 30 minutes. I get they are busy but 5 hours for an antibiotic!? It was for my 1 year old, so unfortunately he had to go to bed without his first dose. I will not be using them in the near future. Hire more staff!

Great drug!!!!…read more Friendly staff ! Lousy new location ---but I'll go here anyways! They have everything everyone else doesn't

Best pharmacy I've ever used!…read more Fast, friendly service. They ALWAYS have my (difficult to find medication). On the extremely rare occasion that they don't have enough to fill my prescription, they give me what they do have, then they immediately order it and deliver the remainder of that prescription to my home the next day! The owner and ALL employees go out of their way to be helpful and truly care about each and every customer.

Visit the store yesterday to pick up prescription using the drive-thru. When I drove up, I was…read morenever acknowledged and waited for a pharmacy tech. Once Respina arrived at the window, still no greeting. Ask my name and when I communicated my name she said " say again" rather than, please repeat the spelling. She was extremely rude, seems as though she was having a bad morning. I have been ill for the past week the last thing I need is someone with an attitude when I am trying to pick up 2 prescription that are already filled. If me showing up to Walgreens is a problem for her requesting minimal service maybe staying home or choosing another professional may have been a better option for Respina. Definitely a poor choice for Walgreens when all the mature ladies cashiers are so sweet. It was definitely a poor experience. Dr. A

Who knows someone on Walgreen's leadership team? 3/11/26 Picked up my sister's sleeping pill RX at…read morethe Walgreen's on Chesterfield Pkwy around 5:30pm today. Tech said that I could not get refill as it was not authorized. I assured her Dr had called it in and authorized it for pick up today. She checked and said yes that is correct but the pharmacist said she could not have it. I waited and the pharmacist came to the drive up window and said that although the doctor had authorized the pick up today, my sister has a habit of getting this refill 2-3 days early. I said yes the Dr is aware and he is comfortable that she can have the script and authorized it for pick up. The pharmacist said she would personally need to talk with the dr and make sure he knew that he authorized the pick up it was 2 days before normal. Again this is at 5:30pm today. The pharmacist said the doctor had to personally call her. My sister is leaving for spring break. This is a sleeping pill. So, no sleeping pill for my sis tonight. Who can I talk with at Walgreens? I am beyond disappointed with the level of care and service that was provided to my sister. This pharmacist could have given her the needed medicine that the DOCTOR AUTHORIZED and let her know next time she needed to PERSONALLY talk with the doctor. Seriously? Apparently the pharmacist is not like an MD who takes an oath to "do not harm". Who can I escalate this to at Walgreens Corporate. Horrible that necessary medicine that was authorized was withheld from my sister. #Walgreens#WalgreensPharmacy#StateBoardofPharmacy#MissouriStateBoardofPharmacy

I came in today 1/17/2025 to purchase over $200 worth of groceries for me and my partner. One of my…read moreitems was a 30 pack of beer. My girlfriend is disabled so she does't have a drivers license to verify her age. This has never been a problem before. I come about once a week for reference. The old white dude with gray hair running self checkout then told me to go f*ck myself and began to laugh at me while I was checking out. I will never be returning again. Worst customer experience ever. Try Dierbergs in Lafayette plaza for actual customer service.

I've been using this pharmacy for at least three years, when I changed insurance and found this…read morepharmacy to have the best prices. There's an optional texting system that will alert you a prescription is due for refill. If you agree, you later (generally same day) get a text that the prescription has been filled and is ready for pick-up. If there are no refills left on a prescription, you get a text that they will call your physician to verify the refill. If you don't pick up your refills within five days, you get a text reminder. And I have even gotten a call, if it's been a week. You can opt out of this system any time you want, but I find it quite convenient. You also can order refills online and are immediately given a date and time when the prescription will be available. The pharmacy techs are always friendly and efficient, and ask if you have questions about your prescriptions. If you do, a pharmacist is available. If you get a prescription for the first time, they require a pharmacist consult. I think that's a good idea, and I've been given (multiple times) useful and new information about taking a specific medication. When I go to pick up scripts and there's a line, I do a little shopping or just walk around the store for a bit. Upon returning to the pharmacy, the line's generally clear. My insurance will be changing again soon, so I'll see if I can stick with Walmart. They do a fabulous job, and the pharmacy has great hours.

It's a Walgreens, but this one was super clean and well organized. It's lighting even seemed to be…read morebetter then most Walgreen's. I was on my way to, Sky Music Lounge and needed snacks, to munch on while watching my friend's band. Lucky for me, the salty snacks I wanted were on sale. That means more money for cocktails at SML. (LOL) The male cashier was awesome. He was super friendly, personable and professional. He probably was one of the, if not the best cashier I have ever experienced at a Walgreens. This is not my territory, but if I am going to Sky Music again, chances are I will stop for more snacks.

Worst pharmacy in saint louis. Zero organization. They blame everyone else for issues filling and…read morecommunicating on scripts.

Hands down the best CVS in the area…read more The pharmacy hours do not often change so you are guaranteed to be able to get your meds most hours of the day. They also have a large team so it goes by fast unless you hit the lunch or after work rush lines. The store is great and often participates in the cvs item sales so buy the extra and get it free or 50 percent off. They have everything from sunscreen to liquor! Join the care rewards program and get an extra $10 off each month which comes in handy if you buy skin care products, baby essentials, or stocking up on allergy and wound care items. The staff is great and always helpful. This location is 100% disability friendly and easily accessible.

The pharmacy staff is always friendly and helpful. Filling a prescription is easy and quick.read more

I have a beef with Walgreens. I checked out today and the clerk asked if I was a member. I said yes…read moreand entered my phone number. He then said, you have $10 credit would you like to use it. I said, sure. I left feeling good that I managed to use some Walgreens loyalty credits. When I reached home, I looked at my phone and discovered that it was not Walgreens credit that I received but he had cashed some of the ThankYou points from my Citi Double Cash account. Walgreens is not the only business to do this. WalMart, Schnucks and CVS do it and I'm sure there are more. I always decline this because they screw you on the exchange. They charge a 25% premium in points used for the credit received versus getting cash from Citi. There is a difference though between Walgreens and the others I mentioned. That difference is that the source of the credit did not appear on the screen that I had in front of me. It was on the checker's screen. So, I did not have a chance to see what was going on and reject it. His question followed immediately after I entered my phone number, so I assumed that it was Walgreens loyalty credit. At the other stores, Schnucks, WalMart and CVS, it is very clear on the POS pad that they are going to charge you more points than the credit you receive. I am sure Citi has a deal with these retailers to split the 25% premium and Citi has a way of getting some of the Double Cash back into their accounts. In return, Walgreens gets some of it as well. If I were cynical, I would suspect that Walgreen's trains their checkers to do this and add a little more to Walgreens accounts as well. This was not a life changing transaction, but I am not happy about the practice. I will think twice before returning to Walgreens and will opt for CVS, which demonstrates more transparency before this happens.

We just had the BEST experience at this Walgreens for our family flu shots! Shelly was so wonderful…read moreand kind and made my kids feel at ease which is impossible to do! we will back next year!