Got what I needed but the lady at the front with face piercings had so much attitude and no respect to customers asked and question and she gave me a weird look with her face like I wasn't speaking her language terrible customer service does not no how to make customers feel welcomed to a store read more

Their phone service is absolutely horrible!!! I had to call the pharmacy repeatedly just to get a bot to answer. When the bot obviously couldn't help me with my problem, it sent me to speak with a pharmacist only to be sent to voicemail. Didn't have my problem helped at all. read more

It's clean and has great deals on their own brand items. I purchase stuff for a man I take care of and getting deals from them and getting what he likes is great! Most staff are engaging and some not so much. But always go in with a positive attitude and get those little deals. read more

Nasty guy on the phone talking to me like I was an enemy when all I was asking for is his response ,about my sudden eye infection prescription. I am waiting for it before to drive to the Keys and he repeatedly said do not try to push us....ok I Got it, between a refill that someone will pick during the day and a customer who wait for it before a 2 hours drive, there is no way they use their brain and prioritize maybe..... got it. And no I am not going elsewhere as he tried to push me to do. Mirror effect. Long story short first and last time at this location. read more

Extremely rude lady in the dispensary when I called to ask when a prescription would be filled. Apparently it had been filled a week before but I hadn't received a text informing me. No apologies but spoke to me in a most condescending disrespectful manner. I will now be changing my pharmacy to Walgreens read more

Personally, I find the CVS chain revolting and do everything I can to stay away! Staff is typically lacking in number, and those there have a poor attitude. Prices are through the roof on practically everything in the store, yet there's always a line at the register! I've spoken with others who think CVS is great! Guess I'm in the minority judging by the checkout line! This location is no different than any other CVS. read more

This CVS is ok - not really stocked with many items. It needs some other items to add to its list of things. I did the self check out and the employee was very helpful. I didn't really need his help but he was being friendly and helpful to the customers all in the store! read more

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I like shopping at this CVS. The store is clean and well organized. The items I need are in stock and easy to find.Today I came here to take passport photos. I normally dread taking these types of photos but Lulu was so kind and friendly. She made sure that the photos met all the requirements for the passport and put me at ease. She was also so kind to my service dog. Thank you, Lulu ,for turning a dreaded chore into a pleasant experience. read more

Cvs is Cvs, today I was in and out way faster overall. This location has become a burden and difficult to do business with. The lack of brand products is forcing me to start looking elsewhere for my pharmacy needs. Service is spotty here with staff attitudes ranging from happy to being a burden. They do practice social distancing, and offer delivery read more

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Filthy! I refuse to be vaccinated at this location. When one thinks of a Pharmacy, one thinks of something clean and free of germs as possible. This location is the complete antithesis! This is the closest CVS pharmacy to my home. Since my insurance company owns this pharmacy, it is in my best interest to get my prescriptions filled at a CVS. This said, this is my pharmacy. Over the past decade I've seen it go from "pretty good" to "not very good." Generally the pharmacists are professional. Eddie and a few others are OUTSTANDING. However, the filth is overwhelming. The RUDE staff is as difficult to overlook as the filth. read more

Went to buy a cough syrup for our friend at 12.30 AM. Thank God it's still open. It is really helpful to have a pharmacy around that is open 24/7. read more

First let me say I went to this CVS for the purpose of seeing the Nurse Practitioner. NP: Professional in every manner Asked all the proper questions, explained her processess And answered all my questions. I was please with her bedside manner and medical knowledge. 5 stars!! Now for CVS ... within the store: Staff throwing merchandise cases all over the place Isles were blocked No greeting upon entering the store Now for the really ugly: the bathroom! I had to drop (urine sample) for my medical visit CVS... if you are going to provide medical services to your customers/patients you need to clean up your restrooms. This is unacceptable (I can't I imagine department of health allows such!). The floors had ants, the toilet had splatters all over, the sink was not cleaned in .... what appeared to be months. The door ... I think it was the color of white at one point ( now terribly dirty black//gray in color). This is where yousend your patients and or customers ??? Shame on you! Walmart's bathroom arre % much cleaner and see a lot more customers! What are you thinking? OSHA, and Florida Department of Health take note! I think a visit needs to happen sooner than later! Pictures included! If you are going to provide a service (even more so a medical service) you better step up and clean up! read more

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Terrible! Always AT LEAST a 15 minute wait. One person taking care of "pick up" orders. Not friendly. Been going there for years.. has gone down hill considerably the last 2 years. Need to find another pharmacy! read more

CVS decided to stop allowing customers to speak to the pharmacy by phone. They force you to leave a message (while lying that it's to improve customer service). My dr called in 4 prescriptions, 3 which insurance covers and 1 I pay out of pocket for. I was notified that 3 Rx are ready and the 4th is pending "prior authorization". I have no way to tell them to fill the 4th. Left a message and got no return call. Looks like I have to go to the store to pick up the three then either wait for them to fill the 4th or go back for it. This is abysmal customer service. I'm going to transfer my meds to Publix (where they answer the phone) and make the usual ancillary purchases while I'm there. read more

The pharmacist closes before 4 minutes before closing time this is crazy. They should post a sign with updated hours about closing earlier

MinuteClinic: Tried to make an appointment online, but their site was not working, so I called ahead Store manager said for me to come as soon as possible because there was no wait I explained we live 40 minutes away and will come as long as we will definitely be seen because all the MinuteClinics closer to home were either not available or had much longer waits He said to come as soon we could We get there for my 8 year old to be seen and the nurse comes out and says she won't be seeing us today because she is seeing someone I explain it's 4pm, we called ahead, and we drove 40 minutes and closing isn't until 4:30 She said she won't be seeing us today and she will schedule us for tomorrow because her current appointment won't finish until they close I explain that the manager told us to come and she says again that she won't be seeing us We go to pick up a couple items and within 5 minutes her door opens because her appointment ended (It's now 4:05) so I ask her if she can please see my son since there's almost a half hour until closing and it's just for a cold She says she needs 20 minutes with him so she can't see him, and I explain that we have almost a half hour and ask if she can please seek him since it's just for a cold It also shows on a screen if there are no-shows and how long the wait is and the screen said the next appointment didn't show, so I ask if we can be seen since there was a no-show She simply says "No" and that I "should have gotten there sooner." Cold, uncaring, unprofessional, and a total lack of empathy for an 8 year old, as well other people's time - exactly the opposite of what anyone wants in any kind of health care provider Strongly do not recommend read more

This CVS has a very knowledgeable staff in the pharmacy. I have a hot mess of copay cards for my prescriptions and it is always a smooth and painless process at this location. I also work in the pharmaceutical biz with copay cards and have dealt with chaos, mayhem and uncooperative staff at other locations... but never here. For that, I am super thankful. I agree with other reviews in that the staff here make this location more of a neighborhood staple vs. a corporate chain. read more

My local CVS is a great pharmacy to do business with. The night manager is a wonderful man who goes out of his way to help the customers. The same is true for most of the staff at this CVS. The pharmacy staff is friendly and very helpful as opposed to many drugstores that I have been unfortunate enough to have dealt with in the past. At this CVS, the pharmacy employees always greet me with a smile and a hello. It is so comforting to know that this is the attitude of these nice people. The store is kept very clean and well-organized.There is always someone around to ask where a particular item is kept. They are also helpful with sale items. They are well informed as to where they are and are very flexible with the coupons. I love this store. It is such a pleasure to deal with these fine employees when you require their assistance. read more

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Stay away. I have been going to this store for prescriptions for 5 years. The service has deteriorated markedly. Yesterday was the final straw. They could not fill a prescription for amoxicillin. In addition, they wouldn't give me my hardcopy of the prescription so I could fill it somewhere else. I believe that is my property but the pharmacist on duty in the evening claims the stack of prescriptions were too high and he couldn't look through it. And really, no amoxicillin? read more

LOVE THIS CVS!! It's ALWAYS SUPER BUSY, but somehow they manage to get you in and out efficiently and with a smile! It's a corporate pharmacy with a neighbor feel! They really know their regulars, and CARE! I actually live closer to another CVS, but go the extra mile to get the extra special quality service and care! Thanks read more

Good management team. Excellent pharmacy. The only reason I'd go to Walgreen's is that Walgreen's offers a veterans' discount. Come on, CVS- get with the program! read more

No problems with the employees at the store but I bought multiple things including a cream soda I got in my car took a sip said this taste funny well yes there was a reason why it was only 5 months expired amazing 5 months how read more

CVS Pharmacy - November 4th 2020 - Drugstores Near Me - BOCA RATON, Florida

They never answer the phone, you have to ask for any prescription twice, whenever you get there the response is "they're working on it". Just BAD. read more

This location has a very, VERY lacking staff. For a 8PM visit, the store is slow and not an employee to be found for assistance. These folks need some serious training and customer service improvements. read more

I'll start saying I'm not a person who writes reviews unless you got me out myself. Minute Clinic is the worst filling a claim with your insurance, please be aware of it!!. I've been dealing with payments that were made by my insurance and these company is charging me twice. It has been 3 months dealing with the same issue, spoke to Marcela at customer service in April. She asked me to call the insurance and find out what had happened.... that's not my job to do but still I did it and send her proof of payments made by email, and of course remember every time you call the customer service line is about waiting 46min- 58min for someone to assist you. It was supposed to be resolve back in May 4 and now is June and I just received letters from a COLLECTION! company, charging me the same amounts that were cleared already. Really?!! Never, ever again I will go back to any Minute Clinic. read more

From the moment I called, I was never treated so nasty by a pharmacist in my life. It began with short, curt answers. I wanted to have all of my prescriptions transferred to her store from the one inside Target on 441. I needed my medication that was filled there, but was unable to drive and said delivery was impossible and I was left to suffer. She could have done so much more. I am a Pharmacist myself, (MA College of Pharmacy, 1991) and I know unprofessional, uncaring and just plain sucky treatment when I come across it, as I did at Bericasa CVS. read more

Friendly staff in the pharmacy, but never enough people on the registers there. There's always long lines. I love the fact that this CVS is open 24 hours, though. The store is always clean and it's easy to find what you need. read more

This CVS is five minutes from my home. It's open 24 hours, seven days a week. The pharmacy is also open 24 hours, seven days a week. Most of the people who work there are friendly and helpful. I can usually find items I'm looking for, and they keep the shelves well stocked. I like that they have a Minute Clinic. When my husband was walking our dog he thought something flew in his ear. The idea that a bug might be in his ear was driving him crazy. It was on the weekend so he couldn't see his regular doctor. He didn't want to go to the emergency room. Fortunately Minute Clinic has weekend hours. He went there and was seen right away. The nurse looked in his ear and said there was nothing in it. They took his health insurance, so he only paid the deductible. It was so convenient. Minute Clinic also gives vaccinations. Another plus is that they have plenty of free parking. read more

Came here to get a flu shot after work one day. As for the Minute Clinic in this store, the electronic check-in procedure was a bit overly lengthy, and it was about a 15 minute wait, but the practitioner was very friendly and I was finished within 5 minutes. Overall, a convenient place to go. read more

Went into minute clinic a little less than a week ago because of some issues I was having. Dr told me not to worry about it essentially. Went to the ER last night as my symptoms increased and found out it was mono. Minute clinic last never bothered to swab my mouth or take other precautions, and now I worry I've spread mono to my friends and partner when it could've easily been diagnosed at this clinic. Wasted my money and time read more

The pharmacist M is super nice! All the staff is friendly even at 3am! Always well stocked, and the sessional stuff is always neat! Always my go to for household needs. One of the few cvs's that doesn't have a huge line all the time! read more

Once a great location, the past 3-4 months it's greatly declined. The shelves are not stocked, the older staff are overtly rude, the prices have significantly increased and it's usually understaffed at peak times. I decided today I'll drive a little further to go to Walgreens. CVS has lost my business. read more

Do not use if your medication is critical to your health - your refills will not be timely and there will be no way to get the pharmacist's attention. The pharmacy staff is not willing or able to assist customers and do their jobs. It took three weeks to get a prescription filled and that's with me calling four times to make sure the prescription was being worked on. Two out of the four times the pharmacist who answered told me things about the progress that turned out not to be true on the following call. No consideration to the fact that because of their mismanagement I was running out of medication which is not to be stopped cold turkey. No customer care at all. read more

The RN there is absolutely wonderful. She was very informative and very pleasant. I will definitely recommend her.

The daytime pharmacy staff members are rude and condescending. I had a coupon with small print that said ask your pharmacist for details. She refused to explain what those details may entail. I was also quote 15-60 minutes to fill a prescription. I came back 3 hours later and they still hadn't even looked at it yet. If you go there for prescriptions I suggest going late at night, those people seem much more tolerant and efficient. read more

I came in to drop off a prescription. I was told to come back in 1.5 hours and the prescription was not ready. The pharmacist tried to blame me for not calling first. This is unacceptable customer service and I will avoid this CVS for prescriptions in the future. read more

I go to this cvs all the time. The staff here are super nice and helpful. I just wouldnt give it 5 stars bc sometimes the wait is a bit long. The people here are so sweet and kind. They are suoer friendly and always very considerate. I dont know what rude pple others are referring to on the reviews. Never my experience at all!!! read more

Terrible clinic . Stay away go across street to urgent care. Went to clinic with fever, chest congestion, coughing headache thick productive cough. Nurse offered cough medicine. I told her I have tried all kinds of cough cold preparation. Walked out. Stay away. read more

I have found the pharmacy to be very rude I spoke with CVS Corporation about the rudeness and I found they really didn't care either I have taken my prescriptions to Walgreens I will never set foot in that CVS again read more

Always understaffed. Some of the personnel are very rude. I know its not their fault they are understaffed but don't work there if you can't be nice! My husband went to the Minute Clinic for an ear infection and he was told his insurance covered everything. About six months later we got a bill from a collection agency! Not a call, not a bill, nothing. I would not use this CVS. read more