With all the people they have back in that pharmacy you would think service would be better than…read morewhat it is, they have that I don't give a dam attitude knowing some people come in there not feeling well they will drag azz filling presciptions with about 6 techs back there. Every time I go there someone is always at the counter complaining about their prescription. They are good for texting for prescription pickup, then you get home they texting you that same day for pickup then they be rude on top of that.

The customer service at this location is abysmal. I am likely filling my last prescription here…read more Over the past 3-4 years, it is hit or miss if they have medication you need on hand. It is hit or miss if they will have your prescription filled after CVS sends a text stating your prescription is ready for pick up. I am not talking anything extravagant, it can be vitamin or pain pills. They are often flippant in their responses with little to no regard for the customers medical need. My doctors have had to call multiple times to get my prescription filled. Explanations have ranged from a safe that could not be unlocked for days to trucks not delivering medication for days. Today, i was told the truck did not deliver the medication. There have been several times I have been told my presecription was not ready by staff and the pharmacist intervened, handing them my medication from the lettered bin. I understand different cultures have varying ideas of what decent customer service is however, CVS should train their employees and ensure they meet CVS standards. Previous pharmacists have tried to improve the customer experience, but they soon left. This is a convenient CVS with a drive-thru which probably helps retain disappointed customers. After my prescription is filled, I will find a new location or a new company. I now have a better understanding as to why Amazon and Walmart are successful in this industry. Good luck if you try this location. Be sure to pack plenty of patience and I hope you get your meds on your first visit. Update on 8/10/2025: Received text from CVS to pick up script and gave them a couple of days to actually fill it. Arrived to the drive-thru today, 20 minutes before the pharmacy closed. The gate was pulled down though the lights were on. After several minutes of waiting, a female voice said the drive-thru was closed and that I had to come inside to the pharmacy. I went inside and paid for my prescription. I asked if the syringes were included/in the bag. I was told no. I then showed my prescription to the cashier which reads, "Inject 1 mL into muscle" and asked where the syringes are that I needed for this prescription. The cashier asked a woman in the pharmacy and came back to the cash register and rang up a bag of syringes. I sent pictures to a medical doctor to confirm the syringes were the incorrect type because the bag of syringes was marked for subcutaneous injection of insulin. The doctor was appalled, stating that pharmacy personnel should be able to get the correct syringe and if not, they should have asked the pharmacist. So I will return them to a different CVS pharmacy tomorrow with the hope of getting the correct syringes. Tomorrow will be the 3rd trip to CVS to get what is needed for one prescription. Avoid the pharmacy at 8601 Martin Luther King Jr Hwy, Lanham, MD 20706 at all cost. The concerns go far beyond exceptionally poor customer service. Go to a company or different CVS thay values their customer and has general concern for their health. The personnel at this location are not "customer obsessed" nor are they "committed to help people on their path to better health" as the CVS website suggests.

Years later, and I'm still (2025) getting all my prescriptions filled at Hanover Park Pharmacy…read more Lovely people, good service.

They don't like delivering I just discovered this after being a customer over 2yrs now…read more They don't have or keep certain medicines in stock. Antibiotics they don't keep I was prescribed amoxicilian, They only have penicillin so now I will have to take penicillin and deal with the side effects. I wish I could give a 5 star rating. 3 is what I give them.

Appears to be a nice, local establishment, but staff can be abrupt and surly. They would never…read morelast at the chain stores. I am all for supporting local businesses, but not those who think they can treat paying customers rudely. I may or may not give them another chance.

Great local food store. They have a beer/wine license, which is unusual in Maryland. A deli, bulk…read morefoods. Friendly and personal. Unlike the big box stores, they can't stock umpteen varieties of the same thing. But then again, you can shop the entire store and not feel like you've run a marathon and if you forgot something it's half a mile away. Reminds me of the grocery stores of my youth, in the 1950s. Convenient parking. Never too crowded, although I'd be happy if they had more out of town patronage to assure they stay financially healthy.

I find Walgreens to be a great option when I need to grab a household item. The store is well…read morestocked and the staff is always courteous and helpful.

The store managers Earl, Denisha and Daisha went over and beyond to help me with a stolen package…read morethat was taken by door dash. Their customer service was exceptional and they went over and beyond to help me by returning calls and solving the problem without even being at fault. I appreciate each and every manager that dedicated their time to make me feel important as a customer. Thank you all!

I recommend it! Dr. Fadul is friendly and more knowledgeable than the folks at chain pharmacies…read more Never had a bad experience there :)

Great pharmacy, the pharmacist was friendly and efficient. This is the place to go. It also is…read morenext to an urgert care. So, this is fantastic

I do NOT recommend East Pines Pharmacy!…read more They are the preferred pharmacy by Children's National and MedStar hospitals -- meaning case managers default to sending prescriptions to East Pines Pharmacy rather than more conveniently located pharmacies closer to where patients live. And despite all these hospital referrals to that pharmacy (and all the business they get as a result), they still haven't invested in an online ordering system, which means you have to call them to request refills or deliveries but they often don't pick up the phone, which is extremely frustrating. Further, when they ship medication that requires refrigeration, they provide inadequate insulation and ice packs and they've routinely arrived in the mail lukewarm rather than at the proper cooled temperature.

When we first switched over from Giant Pharmacy, everything was going well, they delivered my son's…read moreimportant medication on time and even had early deliveries before we were close to running out. Until recently, we would run out of medicine early and they said they couldn't do anything about it that delivery would be two days later-- leaving me desperate to either find some place to compound medication or drive the 45 mins there and back for the medication. Definitely changing pharmacies after four occasions of this happening.

Not as bad as others have posted, I've been going there for years I've always had good pharmacists…read more Matter of fact the other day my doctor accidentally sent my prescription to another pharmacy and they were so willing to fill it there so I wouldn't have to go else where. The down side the building is pretty dated and pharmacy lines can be long.

There is no review that could do this cvs justice. It should be in a movie. The entrance door was…read morebroken, so you have to enter through the "caution do not enter" door with no sign explaining it. I needed to go to the pharmacy. I walked up to the counter and the 4 people working behind it who could clearly see me acted like I wasn't there for at least 3 minutes and after I noted that I needed allergy medicine, it still took another 2 minutes for them to stop and help me. The woman behind me had been there 3 times that day trying to get back pain medicine and it still wasn't ready. There was no one at the front desk, so the line for the electronic checkout was unnecessarily long. Once I found someone to help me with something behind the front desk, he was at least helpful. Overall terrible experience.

The best! You will never go back to CVS or Walgreens. No waiting on the phone, no lines to get your…read moremeds, easy parking.

I enthusiastically recommend Lawson's Pharmacy! I was visiting my sister in WDC. She lives a couple…read moreof blocks outside of Hyattsville. Her pharmacy of choice is Costco. I prefer a local, neighborhood pharmacy like Broadway Pharmacy in Lemon Grove. Base upon the Yelp reviews, I telephoned Lawson's. Dr. Ram greeted me as if I were a long-time customer and asked me to have my pharmacist call him. At 12 noon EST, I called my pharmacist who is PST: I explained I inadvertently left a prescription at home. She then called Dr. Ram and I drove the couple of blocks to pick up my prescription. It was a pleasure doing business with Dr. Ram! I took a few of his business cards and gave them to my sister and her neighbors; as he had several existing clients on her street.