What a garbage location for prescriptions. The pharmacy tech had me sitting in the drive thru for…read moreover 20min without even acknowledging me. I honked and was completely ignored. People were inside getting into line after I got to the window and she was helping them first. Do not get prescriptions here!!!

The worst service I have ever experience in the pharmacy. The pharmacy manager was rude to…read morecustomers on the phone (we could all hear her conversation while sitting in the wait area). In addition, one of her staff members was just as obnoxious on the phone with customers. They were understaffed and took their frustration out on every customer that called !! This is so incredibly unprofessional. We were there on a Sunday morning and waited 45 minutes for a flu shot. Don't bother with this pharmacy. There was an obvious reason why they consistently got a 1 and 2 rating throughout the years. Go to the CVS right across the street in Target or the Costco Pharmacy 3 minutes away. You will save yourself a lot of time and don't have to hear the horrendous and rude conversations from this Walgreen staff.

Long time customer of Walgreens Pharmacy, but never again. My wife went to the store to pick up…read moreher medication and was given the WRONG medication. They did not fill the prescription wrong, but rather gave her someone else's medication! I still can't comprehend how this happened with all of the questions they ask regarding address and phone number. The most concerning thing was when I reached back out, the store manager stated that this has happened before and will likely happen again, due to mistakes. I understand that, but the nonchalant attitude of the staff, with the store manager leading the way, is dangerous. We will never use Walgreen's Apple Valley, and will question using Walgreens again. It's also a nice reminder to check ALL medication before using and don't simply rely on professionals to provide it.

It irks me to go to this Walgreens. Unfortunately because I don't have a car, this is the closest…read moreone. I have a question for the pharmacist about a new prescription and I have been on hold/in line for one hour and 55 minutes. At first there were "more than three callers ahead" of me, then two callers, now I wait. Pick up the d**** phone. I wish there were zero stars that I can give in this review.

Found everything that I was looking for and when I needed assistance the staff helped me. Everyone…read morethere has always been helpful in every way. Thank you for your help and service!

I have been trying to call the pharmacy for hours to speak to a pharmacist and my call is never…read morepicked up and/or dropped. You can never predict the type of service you will get at this Walgreens. Very disappointing and frustrating.

Every month I have an issue with getting my prescriptions filled. I called on 4/15/25 and spoke…read moreWITH AN ACTUAL PHARMACIST, gave him my prescription number. He said the prescription was filled and ready to be picked up. I stopped at 9:30 am on 4/16/25 and was told they just received the prescription this morning and it wasn't ready. I have a meeting at 10:30 and need my meds prior to my meeting. I am most definitely not using Walgreens anymore!!!!!

Cashier was so rude. My 11 year old took a toy up to the register and said "can I check the price…read moreon this?" And the cashier was like "please!?" And then my daughter then re asked the question adding th please she was demanding. In no way was my child rude. I then even called and asked to speak to a manager and the person who answered said "*sigh -- this is the manager on the phone. Do you need help or not". I just hung up because obviously the whole establishment is a problem then. Taking business elsewhere !

Love the scan and go here! They are definitely more high tech than Costco. So easy to use. We…read moreusually get our produce here weekly. I hate that there is no gas at the Sam's I go to but I am a Costco member also so I go there for gas. Sam's is just closer to me.

Got a discounted Plus membership for a particular item. Been a loyal Costco member my whole life…read more Walked into Sams Club for the first time. Will never go back to Sams Club again. Not even the same caliber of store. Back to Costco I go and will never leave. Sams Club a glorified Walmart. Horrible experience on expectations set.

I only have positive things to say about everyone who works at this pharmacy. They are…read moreprofessional, patient, thorough, knowledgeable, and polite. They make the process of getting medications easy and as smooth as possible.

This Walgreens has the most professional, kind, caring and competent pharmacy staff of anywhere I…read morehave ever been. They will go above and beyond to help you work through any challenges that may come up from insurance to cost. I am moving all of my prescriptions here and will never go anywhere else if I can help it!

This Walgreens is literally a 5 minute walk from my house. It is super close and convenient. But it…read morehas issues. Pharmacy is inconsistent, wait times at drive thru are bad. Prices are never what is marked on the shelf or on sale. Floors are dirty. I do like the clearance shelf at the end of aisle 1. Some stuff is at giveaway prices. They seem to always be understaffed and turnover is rampant. The automated phone calls and texts are nice when a prescription is ready but overkill when you don't pick up immediately. It is a small Walgreens. It is super close. Pick up the parking lot of garbage already.

My doctor ordered a prescription of Oxycodone for my Stenosis pain through this Walgreens at the…read morecorner of 42 and Lac Lavon. First, it took an hour for them to fill the script, BUT THEN, when I got home I discovered that the pill count was 18 instead of the ordered 20. I went to speak to the manager and explained the shortage to her, but I walked away empty handed. I get it: people can try to scam pharmacies for extra pills, but the fact is I could always get more from my doctor and it only cost 10 cents a pill after insurance. So why would I go there? That Walgreens clearly has a dishonest employee. I would avoid them until they get their ranks cleaned up.

At first, I was picking up medication for my cat every few weeks at my vet until I was told I could…read moreorder in larger bulk from Bloomington Drug. I decided to try ordering through them so that I did not have to drive to my vet every 2 to 3 weeks. I called them to make my first order, and it was very easy, and I received the bottle in the mail. Once I opened the packaging, I noticed my medication was in a very cheap, flimsy bottle that had some sort of Saran Wrap or plastic wrap around the top to prevent it from leaking, and as I unraveled it, there was this gooey white substance on it. The first day, trying to open the bottle, I twisted it, and while I twisted the flimsy bottle, a giant glob of goop shot out onto my table. That was the medication. I managed to get it back into the bottle and noticed that when you screw the lid on, it does not lock in place, it just keeps turning and leaks as you shake it. When I was getting the same medication from my vet, it came preloaded in syringes, and that was in a nice, leak-proof container. There was never a leak. I tried dispensing this mix into a few syringes, so if we were out, I did not have to bring around the bottle. Well, I quickly learned that their mixture makes the rubber in syringes get soft and stretchy and breaks it down. I was low on medication due to their cheap leaky bottle so I called in today for a refill. I told them the whole situation about how the bottle leaks and how its flimsy and I tried so see if I could get an order of the syringes like the ones that come with it with no rubber and because im in the process of a change of address I was trying to work out options and the got everything setup with first person. I called back to finally get everything and the second person was completely rude. I don't know how companies hire people like this to work in customer service. No wonder this place only has 3.8 stars. The issue is not the business, it's your front-facing people representing you. I hung up the phone and quickly called my vet and told them I will never do business with Bloomington Drug again. I would rather drive 30 minutes to 1 hour every 2 weeks than have my medication shipped to me and be helped by rude, disgraceful people. I have read many reviews stating rude staff, and well maybe it's not everyone there, but all it takes is one. Also, I'm not going to spend money on a product that comes in a medical container that, when you shake it, the thing leaks. That does not sound very sterile to me. If my container leaks I wonder what other medical products have quality control issues. I will be speaking more about this with my vet. For more information feel free to contact me. I made the story and review shortly so it would fit.

My veterinarian recently prescribed medication to help manage my small dog's cough. After reviewing…read moreX-rays, the vet advised me to start the medication, Tussagon, immediately because the imaging showed that my dog's trachea wall appeared thinner, which could indicate a risk of collapse. After several unsuccessful attempts to refill the prescription at my local CVS, I was instructed to contact Bloomington Drug and Gift. When I called, a pharmacist (whose name I unfortunately did not catch) collected preliminary information to create a profile and told me the medication would be ready the following morning at 9:00 a.m. When I called the next morning, the experience became confusing and frustrating. The staff member I spoke with seemed unsure who had previously taken my information and said there was no order in the system. I was then quickly transferred to another pharmacist. When I asked if they could locate my profile, it was eventually confirmed, though the interaction felt tense. When I asked if they could determine who had entered my information, I was told they could not and that they would need to locate the pharmacist I had originally spoken with. During this conversation, I was told that I was giving "attitude," when in reality I was simply trying to explain how the situation had unfolded before being transferred again. Another pharmacist then took the call and asked about my prescription. I explained the veterinary clinic and location that issued it, but before I could finish, I was told that if specific information was missing, they would not be able to fill the prescription. I asked what information they had so we could review it together before I made the trip to the pharmacy. I also explained that the veterinarian's full name and license number were listed on the prescription. I was told they would still need to physically see it. When I arrived at the pharmacy, my prescription was denied because my date of birth was not written on the prescription for my dog. I was extremely confused by this requirement. I even offered to present my Minnesota driver's license, but I was told that my date of birth had to be written directly on the prescription by the veterinarian. I was informed that the only solution would be to obtain a rewritten prescription. Unfortunately, when I later attempted to contact my local vet to resolve this, I discovered the clinic was closed that day due to being understaffed. Jeff, the final pharmacist who assisted me, did attempt to contact my veterinarian and the clinic, and I appreciate that effort. He also suggested that I visit the WellHaven clinic in Savage to see if they could rewrite the prescription. When I arrived and explained the situation, the staff at WellHaven were surprised that Bloomington Drug had been unable to fill the prescription. After making several calls, the veterinarian there helped identify another pharmacy where I could finally have the prescription filled. From my perspective, this situation seemed to come down to a rigid procedural judgment call that created significant barriers to obtaining medication that my vet said needed to start immediately. I later learned that the FDA does not require the pet owner's date of birth for a pet prescription. While I understand that pharmacies must follow regulations, it was confusing that there was no alternative way to verify my identity, such as using my Minnesota driver's license. Overall, the experience left me feeling exhausted, frustrated, and disappointed. When an animal's health is at risk, processes should help facilitate care rather than create unnecessary obstacles. This situation made me deeply concerned about how similar situations might affect both animals and people who rely on timely access to medication. Disappointed Customer