Disclaimer: this review is primarily regarding their photo center and services. This Walgreens is…read moremy neighborhood Walgreens so I end up coming here quite a bit. Normally, I'm just in and out and the staff is typically quite friendly - they always greet you when you come into the store and usually there is an associate you can see right away if you have questions. That being said, I had a very frustrating experience with them this last weekend. I went in to print some photos off and what should have been a quick trip ended up being a near 2 hour ordeal. The photo kiosk there is extremely touchy and not the most easy to use. Your options as a user is limited. This made it difficult for me to quickly get to the photos I wanted which I had actually took time beforehand organizing into a separate album on my phone for easy access and upload. The kiosk wouldn't let me do that. The first one I went to ended up restarting by itself for some reason. Once I got through everything I needed to I tried to apply the couple per direction on the screen and it would not accept the code no matter how many times I tried it. I was so nervous about it restarting again and losing the work I put into the order. I asked an associate if I could apply the coupon at the time I picked it up and paid for it and he had no clue. He called for someone to come help me and I waited for about 8min. Finally I asked him (he was standing near me the entire time working on photos) if this machine would restart if I didn't constantly touch the screen. He also did not know that answer and then asked if anyone had come by yet. No, they had not. I ended up waiting for about 20min and he called for someone to come out and help me at least 4 more times before a manager finally meandered over to me at his own leisure. I had also observed another customer earlier standing waiting for awhile until someone helped him at the photo center. His order ended up being processed incorrectly and it took more time for them to try and figure it out. This was the second time that I came to this location to print photos and the first time wasn't as bad as this one but it also wasn't great either. People come to Walgreens for their photo needs because it's supposed to be easy, simple and convenient. Walgreens needs to make sure they staff employees who can actually work the photo center and provide customers the help and answers they need when they need it.

This review is strictly regarding the pharmacy only. Prescriptions are never ready on time. Whether…read morecalled in by a doctor two hours ahead of time or refills it never fails that I wait an extra 10-20 minutes. I'm actually writing this review as I wait for an RX this very moment. So frustrating. Going to start going to HyVee from now on.

Husband made online appointment day before. He checked in via ap, then went to counter to confirm…read more He was told to have a seat. The couple behind him filled out forms and were immediately taken back for shots, so they were treated before my husband, and subsequently, his appointment was delayed by at least ten minutes. He was ten minutes early, so twenty minutes of waiting, with no one before him except the people behind him. No apology, explanation or "thanks for waiting.". The man administering innoculations did not confirm what they were or give any instructions. He did confirm DOB, but that's it. Good news is it was easy to complete the process online; it's the employee who could have done better.

This is my 3rd time going to this CVS location and it will be the last time I ever visit CVS…read more There is absolutely no privacy, staff yelled at me across the Pharmacy asking what I wanted? I asked for a flu shot and told me they told me they don't give them out after 7 PM, however I showed the kid/clerk that it was not yet even 7 PM (kid can't tell time). I asked for the Pharmacist and eventually she came over and told me she was not giving them out and to come back another day and was so rude. I indicated they were open till 8 and should serve their customers per their website, she just walked away as if she could care less what the hours or services they offer. CVS this is Horrible service and worse very rude staff!!!

I accidentally dropped a can walking out the door and the cashier wouldn't let me exchange it for a…read morenew one. Terrible customer service.

Excellent customer service! I Love shopping at CVS Pharmacy in shakopee. I highly recommend…read morechecking out CVS Pharmacy in Shakopee if you haven't been there.

After grabbing a bite to eat at Taco Bell, I spotted this Walgreens across the street. I decided to…read moredrive over to this store and check it out. There was plenty of parking. I backed into a spot and walked into the store. Each Walgreens tends to be set up slightly differently. I had Crest Densify toothpaste greet me. A few steps more, I got a huge Squishmallows plushie screaming at me to take him home. Sadly, I had to pass because he was huge. I was here to get some hair accessories. My hair elastic holder died on me and I needed a replacement. I found the perfect set. Since I do have shorter hair these days, I found some stylish bobby pins that looked like barrettes. I picked those up, too. The sugar-free candies section is incredible. It was my first time seeing sugar-free Red Vines. Who knew? I visited this store on New Year's Eve Eve. There were hats and other celebratory accessories. I have a weakness for Campbell's Chunky Soup. It was a luxury to me as a kid. A soup that eats like a meal? Yes, please! Chunky soup was on sale. I got a can each of the sirloin burger with country vegetables, and creamy chicken and dumplings. I went to pay for my items. I had a nice, polite man help me out. I entered my phone number on the payment screen to get some items discounted. I paid with my credit card and all was great. I thanked the man and headed to my car. Back to Chunky soup, it's perfect when you are travelling because you can lift the lid open without finding a can opener. It's up to you whether you want to heat it up in a small pot or microwave, depending on what you have in your hotel room. My favourite is the sirloin burger with country veggies. It's so hearty and delicious. Towards the end of my stay, I cracked open the creamy chicken and dumplings. It was my first time having it. It may be my second favourite soup now. It was indeed chunky and hearty. The dumplings were pillowy, and are a cross between slippery dumplings and spaetzle. So good! I had a great experience here. My hair accessories are great, too. (18)

Went to pick up my prescription in the drive through. After having my debit card and driver's…read morelicense for less than 5 minutes and not giving them back to me they claim they couldn't find them. I looked outside on the ground and moved my car up to look under to make such I wasn't missing them because they claim they were on top of my bag when they sent it out. Not only did I look on the ground but a pharmacy tech also came out to help me look. Not found. I called the police because something wasn't right about all this and not being able to find it. I went into the pharmacy to see if they had talked yet to the cop because he was going to call them. I was told by Megan that she looked at the video and saw that the card was sent out! Hard to believe that after 2 people looked thoroughly on the ground outside for it that we couldn't find it anywhere! The cop called me after he talked to Megan (he though he was talking to pharmacist). I thought since she told me she viewed the video and it was sent out to me, I called her to ask if I could view that video and if she would let me I'd get the cop to come in so we could view it together! Low and behold it shows up. She claims someone from the drive thru found it on the ground and brought it in. Seriously where was it when two people were out there looking for it and it was no where? After all this I came home and thought since my prescription was a narcotic I'm going to count them to see that I got the correct amount and I was shorted one pill. I called and Megan answered. I told her that I was shorted. She rudely said that I was not. Not only did I count it 4 times but had my husband count it also just to make sure. I'm writing this review to let people know to be careful when dealing with this location! Next time due to being shorted I will ask for them to count them in front of me before I leave the store. The general manager is going to be looking into this and watching video to find out what she can. Even the cop after telling him I got my cards back had a hard time believing that something fishy seems to be going on!!

I was on the phone for OVER AN HOUR, with the pharmacy a still did not get through. this is…read moreunacceptable and very poor customer service.

I order my RX on my APP IN THE AM BETWEEN 9:30-10am. Paid double the cost of my meds so I could…read morehave it delivered. Never came. I called. They say I sent too late it will go tomorrow? App said same day. I was basically called a liar. They claim it came in before 6pm? I am a very sick woman. I needed this med. Just because you talk sweet doesn't mean you are! I spoke to Sage ( the boss) and to Jackie. They once wouldn't give me my NITRO RX! I HAD A SCRIPT FROM MAYO! I really like Ross but I'm done.

What a garbage location for prescriptions. The pharmacy tech had me sitting in the drive thru for…read moreover 20min without even acknowledging me. I honked and was completely ignored. People were inside getting into line after I got to the window and she was helping them first. Do not get prescriptions here!!!

The worst service I have ever experience in the pharmacy. The pharmacy manager was rude to…read morecustomers on the phone (we could all hear her conversation while sitting in the wait area). In addition, one of her staff members was just as obnoxious on the phone with customers. They were understaffed and took their frustration out on every customer that called !! This is so incredibly unprofessional. We were there on a Sunday morning and waited 45 minutes for a flu shot. Don't bother with this pharmacy. There was an obvious reason why they consistently got a 1 and 2 rating throughout the years. Go to the CVS right across the street in Target or the Costco Pharmacy 3 minutes away. You will save yourself a lot of time and don't have to hear the horrendous and rude conversations from this Walgreen staff.

Customer service, compassion with those with disabilities, no customers in store help the…read morecustomer..

Super slow on refilling a medication or a prescription by a doctor…read more The lights are different and no knows what there doing behind the the pharmacy counter. Walgreens on York Ave in Edina, mn