Avoid this location -- move your prescriptions elsewhere. I have officially transferred all of my prescriptions to a different CVS after repeated terrible experiences at the Marconi Ave location in Carmichael. The pickup counter and prescription storage behind it are completely disorganized, leading to absurdly long wait times just to find a ready fill. Worse, the staff is intrusive and dismissive. When my doctor sent over a prescription for Wegovy that wasn't covered by insurance, staff questioned how I planned to pay for it--despite me explicitly messaging them beforehand stating I would pay out-of-pocket by credit card. It is none of their business how a patient pays for their medication; their job is simply to fill what the doctor prescribes. The final straw was when I asked them to archive prescriptions from a previous doctor and only keep my new doctor's orders active. Instead, an employee deleted all of my new doctor's prescriptions "by mistake". Rather than fixing their error, they told me I had to call my doctor's office back and ask them to resend everything. Zero accountability for a major mistake! Save yourself the severe frustration and stress--go to a different pharmacy. read more

Ordered over the counter medication for my mom last Wednesday today is Sunday. Had to have a label on it because she is in a care home. The order was not ready and they refused to take the gift card we received from medical. Total incompetence read more

So we came to this CVS for the SOLE Purpose of getting our COVID Boosters. The appointment was at 2:30, we arrived a few minutes early. The Pharmacist was doing something at the time so we had to wait a few minutes. Then she came over to the Vaccination Booth and got started. Her name was Mojgan. She was very nice, friendly and efficient. She prepped the needle and my arm and in just a few minutes...DONE. Then it was wifey's turn. She got two vaccinations - one in each arm. And again Mojgan did a great job! She's one of the BEST!! read more

CVS Pharmacy - COVID BOOSTER! SCUBA Steve always gets the COVID SHOTS. - Drugstores Near Me - CARMICHAEL, California

One star is actually too much. This place is consistently out of stock on medication and you cannot call them, they have an answering machine but they haven't called back after two messages and four days so I came in to ask in person but the line was way too long. Came back when they opened and had about 4 people ahead and after 20 mins finally got to ask what happened to my prescription. Lines are always long and they only have one person working the department so it takes forever. Also they actually close the whole thing for their lunch time which is apparently the time I came. Save yourself the grief go elsewhere. read more

CVS Pharmacy - Hours - Drugstores Near Me - CARMICHAEL, California

Save yourself a ton of trouble and don't have your medication sent here. Should have taken 10 mins to get my script but instead it took nearly an hour. read more

I've been waiting over a week to have pain meds filled. I called and talked to a staff member. I asked if all CVS pharmacies in the area had the same problem, or just this one. She actually said, "Probably just this one," in a very cheery voice, with absolutely no concern. Truly a study in callousness. Before you ask, I need to use a GoodRx coupon as insurance won't cover, or else I'd use a different pharmacy. Steer clear. I've already filed a complaint with the Board of Pharmacy. I checked the BBB and there are hundreds of one star reviews for delays, among other things. read more

I have had my Prescriptions sent here for 6 months and I every time I have been met with smiling workers who had treated me with respect. I have seen others come in with big attitudes and yell at the staff for issues that have nothing to do with CVS and is all the fault of their doctor. The staff listen and try to help all the time. The customers are the ones who yell and blame the staff. Personally they have been fast and pleasant when I go in there. read more

Worst pharmacy ever no one talks to eachother and they never have what you need ready for pickup

Had an amazing experience with Aide and the gentleman working tonight. They helped me with an issue on my transactions. Very happy I chose this location to visit tonight. I'll be coming back soon. Such nice and helpful employees! read more

Went there for the photo department. I was able to order some enlargements online and went to the store to pick them up. First of all, they were done really quickly, within half an hour for their one hour print service. Also, the prints were glossy finish, which I prefer. They had an online coupon code for 40% off, which made them the same price as Walmart's. In the store, the employees were helpful and they have a convenient computer station with seating, where you can upload your pictures from your phone or USB device. I will definitely return! read more

Unfortunately ,due to Rite Aid closing, we were transfered to CVS. Since then I have have major issues with perscriptions which have LITERALLY ruined a vacation. My canine is on a controlled medication for seizures. Due to a "glitch" in thier system which apparently doesn't know how to count we cannot get her vital medication filled because it is "too soon." While in Tahoe we went to the CVS and discussed this with the pharmacist there who was actually compassionate and kind. He offered to call the other CVS and speak to the pharmacist there and get it transfered so he could fill it for us. Guess what? You can only transfer a controlled perscription once and that was done when Rite Aid closed. I have also had to go without one of my meds for 2 months because they kept saying my doctor never responded. It was a big finger pointing session. Plus I have encountered some pretty rude, uncompromising employees. The original reason I left CVS and went to Rite Aid was because this particular CVS kept messing up my prescriptions and the customer service is horrible.. Aughhh!!! read more

Waiting on hold for 30 mins on the phone line with pharmacy only for them to pick up and drop the call.

Came in to redeem my free $3 birthday reward and used another $3 off the 2-pack crest toothpaste. I'm happy with my deal today and the cashier was nice. read more

CVS Pharmacy - a person holding a package of toothpaste - Drugstores Near Me - CARMICHAEL, California

Drove 20 minutes or so to come to this location a bit ago today to pick up my prescription. Prior to arriving here my phone had messaged me asking if I was coming to pick up my medication and I pressed '1' for yes. Upon arrival I talked to the pharmacist and she said I would have to come back tomorrow because the medication was lost as opposed to having her coworker who was working on the computer look for it instead. When I asked if this could be mailed instead she said no, that they cannot mail controlled substances either. Also this store has no restroom for some reason? When asked if they had a restroom in the store, she also said no to me as well as another woman. read more

I was just in there shopping and was verbally assaulted when I tried to pull my three year old daughter away from two swearing employees. The language they were using was unacceptable. I didn't know they were employees so I just went to move my daughter away. One of them said "do you need help?" I asked if they worked there. They said yes. I said that I was shocked at their foul language in front of little kids. I was told they were having a private conversation and were allowed to do so (by private she meant talking loudly on the floor in the middle of the store, surrounded by customers). I went to the cashier to ask for the name of the manager. She said Sonja and pointed to the woman who just got upset with me because I took offense to the language. I said I needed the name of the person above her. Sonja took offense to this and met me at the register to yell at me, berate me, threaten me, etc. I told her she didn't have to yell at me. She said she wasn't yelling but could start if I wanted. I said "ok, let me record if you are going to." She blew her gasket at that statement. This is the most ridiculous representation of a company I have ever run into. If she is not fired, I will be forever stop shopping at CVS. For any employee to swear in front of children and then make it the customers fault when something is said, to yell at the person, to threaten them, that person doesn't deserve the title of employee, let alone manager. Shame on you, Sonja. Shame on you. In case you didn't know at the store, I am not the one sweetheart. I have your verbal assault and threats down and will be calling corporate. Big mistake. Big. Huge! read more

The worst pharmacy ever when they're five times and they couldn't find me in the system all the stuff, including the pharmacies they are plain stupid read more

Every time we have a medication to pick up, we always give this location for pick up and for whatever reason they never send it to this location and send it to the one on Marconi and Fulton CVS. I've talked with them. I've also talked with my providers. I don't know what's wrong. Today I had to wait for 30 minutes in the line only to figure out that they didn't send my medication in this location and I should go to the other one. I don't know what is wrong with their system. read more

This is a huge store, where you can find anything you need! Friendly employees that are able to assist with finding items and making recommendations. The store is kept very clean too! read more

Had got my prescription sent here twice after they were able to only give me 1 out of 3 and when I asked about the other two they were rude about it. Tried calling and it was automated anyone I spoke to told me I had to call the ER again even though they told me it was sent there twice. Before I picked up the first prescription I called to see if it was ready and they said no, however I had received a text the next day that it was ready before I had even called. Not only was the text a day late but the workers at the pharmacy cared little enough to really look. If you really need your medication do NOT use this place as your pharmacy' read more

Wish I could give No Stars. World's worst company. No one will answer the phone. You can not talk to the pharmacy and your medication is never updated on their stupid system. Go anywhere else if you are smart. read more

Worst pharmacy ever, I can't believe anyone would electively choose to use CVS's services. Their automated phone system is worse than the DMV, takes forever to get a callback (you can't get to a person, 10 mins for a VM system), they just shut down in the middle of the day for lunch (this is not posted anywhere but inside the store), and don't even reopen on time. Downright painful read more

Corporate only has 2 people working at a time. The manager and one person in the register. CVS does not care about their customers or employees. I felt bad about complaining to the manager about not getting help in photo. He's stuck with his back against the wall. Three others left as well. read more

Always a long line when I'm there, 15-20 wait to pickup where the prescription is already done. When you call, you have to leave a message and can't speak to anyone. read more

Worst CVS of all time. Pharmacy staff should be fired. *No one answers the phone. On hold for over an hour. *My doctor sent in a refill a week ago and confirmed it and the pharmacy claims they still need to hear back from my doctor *They take years to process subscriptions and never tell you an estimate of when they'll have something ready *Store is dinky asf and you should drive to a different CVS, even if it's over twenty minutes away. Or maybe change pharmacies all together. Ridiculously bad service and I recommend never giving them your money or time. read more

Literally the worst pharmacy I've ever been to. They're confused and bumbling, losing prescriptions and have even given my prescription to someone else by mistake. Don't even get me started on how sketchy this whole corner actually is in general. Don't get robbed in the parking lot. Save yourself the trouble and go to literally any other pharmacy you can. read more

DUMBEST EMPLOYEES EVER!!! I simply needed to use the bathroom and approached THREE workers that were all huddled on one register trying to figure something out (because apparently that's how incompetent they are...they need THREE people to help ONE customer). Somehow not a single one of them could remove themselves from the register for a measly 30 seconds to just open the bathroom door for me. Due to my urgency, I had to literally abandon my shopping and leave the store to go use the bathroom at a McDonald's. This is absolutely ridiculous... DUMBEST EMPLOYEES EVER!!! read more

This is an individual for Doug in the pharmacy. I had an issue with a different CVS and he fixed my problem post haste, Doug is the tip of the iceberg the Pharmacist really went the extra mile to take care of me. I can't thank this Pharmacy enough. It was looking like a long painful weekend. Ms. Ngo, YOU ROCK!!!!!!! read more

Pharmacist do their best to have things ready in a timely manner. They always go out their way to help me out. Respectable and friendly. Overall great location. read more

The pharmacist is very good. The support girls at the register are not trained and extremely slow and give you non accurate information. read more

Staff is friendly. I use is because there's never any staff there. The shelves are generally not stocked well. The store is dirty. The pharmacy is understaffed too. There are a couple pharmacists and techs that are competent and compassionate, the rest not so much. Generally a long line and wait. It's s a shame what CVS has done to the once great Longs Drug Store chain. read more

Just driving into the parking space in front of this CVS, I thought to myself...eeeew !! Then I went inside. Whats up with this CVS?? It looks like the most depressed store that is in such shabby shape?! Service at the pharmacy was so incredibly slow...staff?? I don't know. Good thing this isn't my CVS store. I doesn't cost anything to be CLEAN...wash the floors and straighten up things....Please. read more

I have to say that I agree with the reviews below re: waiting for the pharmacy to pick up the phone. I waited 30 minutes today--after they said that just two calls were ahead of me! And a few days ago, I waited 18 minutes. Both times I just hung up. So yes, the PHARMACY IS THE WORST to deal with by phone. I think they under-counted ma's pills once too. Yep, I count pills b/c, believe it or not, machines aren't doing the counting, and the humans make errors, or worse. They made it right though, once I pointed it out to them. In their defense, the Pharmacy staff may just be the victims of yet another horrible for-profit American only-the-execs-get-rich company. If the company I worked for didn't allow us to hire the staff we needed, I would do the same thing this Pharmacy may be doing--put the folks on the phone on hold, and help the folks waiting in line. But alas, I'm not sure what the real story is here. I will be moving our account to Walgreens--I don't even care if they are a bit more expensive. read more

Seriously, DO NOT bother stopping here. I came in for one item, just one! And I felt like I was in Zombieland. This is a ghetto area, and if you're cute girl dressed even half way decent for the day you'll stand out like a sore thumb. I was wearing my favorite jeans, boots, a fitted jacket, and a cap. You would have thought I was the queen of England stopping by. It started in the parking lot. Some guy gawking at me from way across the parking lot. I thought okay, don't panic just get in and get out as quickly as possible. Then just walking up to the store I see not one but two women leaving separately with PJ's on. C'mon! Seriously?!? This was late afternoon, no excuses for wearing your jammies out of bed. I walk in and immediately see some less than average dude with his music turned up on his phone. I quickly walked past him but not without a "Hey, girl! How you doin'?" Please! What is this? Party happening on Aisle 3! The small town girl in me feels obliged to nod my head out of dutiful politeness but I never made eye contact. I quickly whiz past him like a bat out of hell to the office supplies aisle. I scan quickly, find the exact item I needed, and made a bee line to the front. I'm hoping to not run into any more weird people on the way. As soon as I reached the cashier, I see a extremely (not healthy) skinny women getting ready to unload a lot of items onto the conveyor belt. She looked at me with her sunken eyes and her face looked extremely worn. The wrinkles in her face seemed out of place with her stature. This was a women i didn't want to mess with for sure! She asked if I only had one item, and I said yes. She let me go before her. The cashier was super nice to me too. I will say this, even for the ghetto there are people with manners and kindness still prevails. But I just couldn't get out of their fast enough! Learn from me! Run as fast as you can from this shopping zone. You don't want to be a cute girl caught alone in this parking lot. read more

SuCk O Rama! Damn and I LOVE CVS stores too.... Well that is I usually fall head over heels for them with the exception of this pit located in a ghetto sent straight from the bowels of hell..... So I launched my BFF today aka: The Yelp app in search of the closest CVS to me and this is what came up although I did do a quick sweep of the previous victims: Yelp reviewers reviews, I decided to experience it for myself as quite frankly no other locations came up. One of the main reasons I've always loved CVS's is because they utilize a frequent shopper card that pays you back cash coupons towards your future purchases. Combine that with their sales on war paint for girls and you can come out with a ton of shit at much less than you would have originally paid..... Plus they stock my boxed wine brand and variety which is a must for me.. However this location lacks in ALL areas, from selection to selection to well selection..... When you first walk in you think the store is going out of business as its practically empty with as much open floor space as there is merchandise for sale..... And what they do stock is either completely out of stock or so picked through its not even buyer worthy :/ Unless your desperate like I was today with the can of hairspray I purchased today ... The last can of it actually.... It had the remnants of a coupon still left dangling from it but some other bastard tore it off and used it themselves leaving me feeling rather slighted and quite frankly robbed of my savings.... Asshole..... Then instead of the nifty red boxes on every other aisle for you to scan your CVS card and have the lovely machine spit out a 2 foot stream of coupons this one appears to have just one.... It a serious pain in the ass especially if you don't know where "the one" is..... I did leave with what I came in for but NOT the brands and variety I wanted and the red box coupon machine didn't even print out my $3.50 cash coupon as it should have to use for this in store purchase which I earned from previous purchases so that sucked..... Epic Fail ......... I have no intention of returning either...... read more

Total pile. The pharmacy is super slow and there's always a line. Just don't come here. The girl just clocked out in front of a line of 5 people and said "she can help you when she is ready. I have to clock out or I'll get fired and I don't want to get fired." She then bailed. read more

Zero stars for service at the CVS pharmacy is a much more appropriate rating. Customer service and patient care are not priorities for this team (including management). read more

I MISS LONGS!!! I've shopped at this place for more than 30 years and ever since CVS bought it, it is not fun to go to...I don't like the lay out or the products offered. I really like Harriet and Cherokee, the gals that still work there from when it was Long's but the rest is not very impressive. read more

This CVS was a blast from the past because it didn't get remodeled when CVS bought out Longs. I worked for Longs for 8 years so this CVS location had the whole "blast from the past" thing going on, LOL. That said, this CVS is located in a ghetto-tastic neighborhood so keep that in mind. The store was dirty inside, with lots of poorly merchandised items and empty shelves. To add to the fun of my visit I received cat calls as I walked up to the store and a creepy smelly guy followed me around while I was shopping. I found what I needed quickly and got the hell out of dodge. Gail B. (The cashier) was really kind and pleasant though. She was the only positive thing this shopping experience had going for it. read more

Since I just had an unpleasant visit to another cvs, I just have to say that this CVS is the friendliest drugstore I have visited. Whenever I walk in, someone always greets me, even if they're in one of the aisles, they'll poke their head out say hi, ask how I am and offer to help me. At the Pharmacy the employees are just as friendly. When a customer gets in line, one of the techs or the pharmacist will tell the customer that someone will "be right with them." No nees for me to go to another pharmacy, this one is great! read more

I often describe this place as "the weirdest place in the planet" and it's not much of an exaggeration- it's small and dirty and the shelves are perpetually empty. Like I thought it was going out of business when I walked in. You know it ain't right when you're hard up to find nail polish at a CVS- it's just weird. Also weird crowd (as per usual at CVS I guess) I gave it two stars because the associate at the checkout was super nice. read more