Received the nicest customer service from Zacoya. She was very patient with me and assisted me with…read moremy exchange. Zacoya was really kind.

Went in looking for a deal and asked Maria for help. She was not helpful. She wouldn't scan the…read moreitems I was looking for and simple stated they got rid of all the deals. I normally don't shop here. They are overpriced and I've never found any deals. The guy at the cashier was pleasant. Probably won't be back unless looking for some random deal. Walgreen 9428 Steele Creek Rd Charlotte, NC 28273

Formerly a Rite Aid, this Walgreens is on the southeast corner of Arrowood and South Tryon. As…read moreWalgreens go, the interior is clean, tidy and well stocked. The usual candy, drinks, personal care, cosmetics and over-the-counter medications plus a full service pharmacy with a drive through. I've never had a problem here - it's my go to for some stuff if I don't want the hassle of the nearby awful (but cheaper) Walmart. The landscaping here is a bit too tall - the exit on to South Tryon is a blind corner and some folks take it a bit too wide so be careful. This is my 1500th review in the City of Charlotte! [Review 16547 overall - 3173 in North Carolina - 57 of 2022.]

Extremely slow service and not very friendly employees. Waited 5 minutes at front counter for them…read moreto go to the pharmacy and wait ten minutes without being greeted. The store was very clean and set up well but not a good customer experience.

Victoria the store associate was so kind and polite. She looked up the prices of a few items for me…read moreand made a great suggestion on a store item. Thank you Victoria I would Highly Recommend!

I had went to cvs yesterday at 10:55 this skinny emo goth looking female closed the door in my…read moreface that is so rude she couldn't even say sorry we're close all I wanted to do was buy 1 ibuprofen since I recently broke my foot as you could see me limping with my crutches it looks like she going through a lot so I'm going to be nice in this review

Awesome personal service you'll never get at CVS or any corporate chain. They are like an…read moreextension of your family and you can feel really safe leaving things in their hands.

You'd have to be crazy to go to the big chains when you can have the kind of personalized service…read moreyou get at Kaitlyn's. As soon as you walk in the front door you are recognized by the whole staff and are taken care of like family. I have Caremark insurance for prescriptions and they keep trying to force me to use CVS but that will never happen. We've been customers for 15 years now and to all the negative reviewers, I think the problem must be with you.

I want to give a special thank you to Saman at CVS for being so incredibly patient, kind, and…read moreprofessional. He helped me print out some pictures, and as an older woman, I really appreciated how patiently he took the time to walk me through everything without ever making me feel rushed or uncomfortable. He also helped me enroll in ExtraCare Plus and explained the benefits to me, which ended up saving me $10. He went above and beyond by helping me find things I needed throughout the store as well. People like Saman are the reason I continue to come back to this CVS. In a world that can sometimes feel so cold, kindness and patience like his really stand out. Employees like this deserve to be recognized and reminded that they matter and that their hard work makes a difference. Thank you, Saman, for making my visit such a positive experience. CVS is lucky to have you!

Time they open is 10am ...not 8am like the website says…read more This is the second time where the hours posted have been on correct. Also, the store is in a not so well area. Sometimes I get nervous coming here early mornings or in the late afternoon. Need to switch to a differnet CVS

Harris Teeter Berewick is my go-to spot for lunch and shopping right now. Most restaurants and fast…read morefood places are way too busy during lunch near Berwick. Harris Teeter has great sub sandwiches and sushi, yes sushi! It is fresh! The store still feels new and bright and is always well-stocked. Kudos to management. Please keep it up. Added bonus, the in-store Starbucks is well-run with friendly and competent baristas. Much better than the standalone Starbucks nearby that is always slow, despite having twice or three times the staff. Another added bonus is that if you are a Harris Teeter VIC member your purchases can add up to discounted fuel purchases. Who doesn't need cheaper fuel? The store is also near other useful stores like UPS, dry cleaning, pet supplies, etc. you should check it out, but too many of you, I want it to remain a less busy alternative.

FIRST TIME in this store. We don't have HT in Michigan. So I would liken it to either Trader Joe's…read moreor Whole Foods. It also has a fresh salad bar and sub station! I'm since the lettuce outbreak, I chose a sub. I ordered a whole sub, since I would be working all day. Otherwise a half is plenty. The price was about $9. I then got chips and candy. My total was about $24 and some change. The store was clean and the folks friendly.

I have mobile express/easy pay on my Android cell phone. I like to use mobile express at the…read morepharmacy counter. I don't like waiting in line with everyone else to pick up my prescriptions. By the way thanks for fixing the problems associated with mobile express for the pharmacy. I am on a walker by the way. Now for a new problem after I been to pick up my prescriptions & leave there is a pharmacy survey that comes to my Android cell phone text box. That survey doesn't work at all. It doesn't open up at all so it is not useful. Please get it fixed so it can be used properly.

Fast service. I like the Walmart app and text notification when prescription is ready. Pharmacist…read moretakes time to explain and answer any questions.

Worst pharmacy in Charlotte. No matter what time of day or night, you go plan on waiting at the…read moredrive through for at least 25 minutes and that is with only one car in front of you. They don't care, all day say is we're short staffed, i've heard this for 3 months. Switched to Amazon Pharmacy & love it.

Worst Walgreens of all time. The pharmacy actually ignores you. It tooo me 45 minutes to pick up a…read moreprescription and there were 3 people in front of me

I was incredibly disappointed by the lack of cleanliness at this pharmacy counter. The touch screen…read morekiosk used for prescription pickup was absolutely filthy! They are covered in heavy smudges, food residue, and unidentifiable grime from countless other patrons. Considering a pharmacy is frequented by sick individuals and vulnerable people with preexisting conditions, keeping high touch surfaces sanitized should be a bare minimum requirement. When I asked the pharmacy manager for a cleaning solution to wipe it down or some hand sanitizer for myself, I was told "no." Other pharmacies like Publix and Harris Teeter manage to keep their high touch areas clean and provide sanitizer for customer safety. CVS needs to better protect its customers by implementing a frequent cleaning schedule for these monitors. I will be taking my business elsewhere.

Hey CVS. Thought you should be aware. I scheduled a Covid test a week and a half in advance, for…read moretexts the same day of my appointment reminding me to come to it...only to get for a closed drive-thru, go inside and be told that ALL the techs are sick with the VERY thing we are getting tested for, and that they won't do any testing for a while. When I asked them why we weren't notified, we were simply told that we would be notified once the system notified us...after we had already showed up for our appointment!? We were also given a number to reschedule the appointment, which we dialed, went through the processes, only for the automated system to tell us they can't reschedule over the phone, but could schedule a new appointment. So we pressed THAT prompt, and were informed that they don't actually do scheduling over the phone! So, at this point, I am very upset and called corporate, asking kindly to speak with a supervisor. I was transferred by a very helpful customer service rep...to a number that was disconnected!! The only reason we were getting tested was so my wife could go back to her college classes. We were informed by the school that if we do not promptly show tests results, there would be disciplinary action. So, if disciplinary action is taken before our next Covid test (assuming CVS doesn't cancel and then not tell us again), please be prepared to be held accountable in a monetary fashion for the classes we might have to be reimbursed for.

CVS is the friendliest drug store ever. You're treated like family when you enter those doors. It's…read morejust like visiting family when you're there. If you haven't stop by please stop by and experience the feeling.

I'm going to report them to HR for regularly not answering the phone. Making people show up for…read morejust A QUESTION. How lazy are you.