Unfortunately after the unprofessional and inappropriate behavior by the pharmacy staff at this…read moreparticular location. It really leaves me no choice but to leave a very bad review, with hopes that change with come out of all this. On Wednesday 10/1/25 a relative of mine was simply just trying to get a flu vaccination. Three of the pharmacy staffs took a look at the insurance card and could not figure out if they accepted it or not. This relative of mine had been coming to this pharmacy for over one year already and had picked up many prescriptions using this one insurance card for coverage. The pharmacy staff decided that they needed a different card "prescription card" for one entire year that has passed not once was this ever asked before. My relatives information has been in the system for one year already. The young woman with very short-haired and glasses with black scrubs who seemed to have more seniority. Would not help the young man at the cash register who also had short hair and black scrubs. The young man seemed to be very frustrated and nervous. So he provided me with some information for my relatives insurance comp. My mentally disabled relative could not receive her flu shot due to the fact of the pharmacy staff stating the insurance card is has expired and is not in the system. My family and I left the pharmacy and went over to cvs in the same town since my relative has also used them over the years as well. The experience at cvs was so phenomenal. Not only was my relative greeted and treated so kindly, but was also given the flu vaccination using the same exact and only insurance card. This Walgreens Pharmacy really should be ashamed of themselves for the behavior me and my family witnessed and how my relative fell of victim to. A formal phone call complaint was made within the same hour and reported to the shift manager named Chris (female) who apologized on behalf of the pharmacy staff. Chris also stated that due to her position she didn't have the authority to oversee the pharmacy customer service.Chris also stated she will hand over the information to her overseeing manger Christina. Unfortunately Christina the main manager had just left for the day. Chris assured that a phone call back with an update would take place the following day. CHRISTINA THE MANAGER may have never received the information. My relative called back the next day,and received alot of hang ups, excuses for call backs. It became very unprofessional and distasteful and represents a big stain on the store. No accountability was taken and that is unacceptable. Today is October 5, 2025. It's in the hands of corporate management now. This absolutely needed to be spoken on the inappropriate, disregarded,discriminatory acts of customer service given by walgreens Pharmacy staff and store managers. I really hope this doesn't continue and a lesson is taught in how it's effortless to be kind to one another. Best regards.

I found everything I needed and then some at this neighborhood Walgreens in Wallingford! I popped…read morein for a travel hair dryer because I forgot to pack one! There was one left and it was on sale! Score! I was then taken in by all of the seasonal displays and the massive holiday aisle. Thankfully, along several aisles, there are baskets stacked for your convenience. Because if you're like me, you come in for a couple things, and soon your hands are full! Story of my life. So I grabbed a basket and it didn't take me long to fill it with candies, gifts, cookies, stuffed toys, makeup and accessories. I also stocked up on travel items from the great inventory on the travel section on the back wall of the store. I picked up some magazines too! I saw some Pez dispensers, and it was tempting to add them to my basket as I was an avid Pez collector but I used my will power to leave them for another PEZhead! This store is well stocked, clean, organized, and the sections as clearly marked making it a breeze to navigate along the aisles. Check out was seamless and the employees were pleasant. What's not to like about this corner convenient pit stop and pharmacy? (The parking lot and front could use a tidy, but other than that, it's a easy quick stop for your seasonal, office, grocery, office, photo, household, & health and beauty needs).

Today our trip here was for donations to the Friendly Hands Food Bank in Torrington! This store in…read moreparticular has a large variety of various food items so we were able to grab a good amount of non perishable items. The store is put together very well and organized. It was easy to navigate and the red box at the front was easy to use to check what the sale is on my items! Gio, the shift supervisor, assisted us at checkout and took care of everything smoothly. Our checkout was lengthy so he was able to assist other guests at self checkout and coordinated other associates to help guests in line. Great leadership and teamwork thank you for a good experience!

Very frustrating to work with - cannot reach anyone by phone, automated system is unhelpful. I've…read morebeen a loyal CVS customer for decades and will be switching pharmacy's as a result of this terrible renewal system and understaffed location.

The staff at the pharmacy is the best. The staff keeps up, and keeps track of complicated things,…read moreand that is important. Unfortunately, the Pharmacy is extremely busy. The store has not been enlarged in my memory. Another excellent thing is that you can leave messages for them on the app and they will call or message you back. They are very prompt, and read my messages carefully. This has saved me a lot of time and stress! As for the store, if you are accustomed to online and discount stores, there prices are high. They do give good coupons, however, you must use them wisely as 20% off is not enough on its own to give you the deal you'd get elsewhere. Also, they often have an aisle with crazy stuff on sale. I mean crazy in a good way. Unique items. This store is worth a try.

I went to CVS today to pick up a prescription and purchase a couple of things. When I went up to…read morethe pharmacy desk, they told me I needed to check in on the computer. I didn't want to do that and I told the clerk. I was the next person in line, but the sales clerk took the person who was behind me but, had put her information in the computer. Since I am doing your work by putting my information in the computer for you, would you like to do my work and deliver The prescription to me?

Thank you to Ellie for taking care of our order! We typically shop at CVS frequently and have…read morelarger than usual orders. She was friendly and handled it with ease!

CVS is BY FAR the absolute WORST pharmacy in business! It takes them between 4-7 days to fill ONE…read morePRESCRIPTION!!! My 80 year old mother had to wait 6 days for her heart medication because they claimed that they were "busy"... NO APOLOGIES and are BEYOND RUDE! I was just there are there were 16 people waiting, all but 2 were told that their prescription was not ready yet. One man had his insulin called in on FRIDAY and it still wasn't ready and he had been sitting there waiting for over an hour! BE COULD HAVE DIED!! Everyone was angry and and began yelling that this happens to them every single time! WHAT IS THE PROBLEM HERE? People need their medicine and if they can't get it they could actually DIE! The pharmaceutical team is very rude and lack empathy for the people who are ill and need their medication! I honestly don't see how or why corporate cannot fix this issue that has been going on for years! I don't know one person who has anything positive to say about CVS pharmacy AND on top of it their prices are SKY HIGH on EVERYTHING! I'm switching my mother to Walgreens ASAP before something terrible happens. As they are completely and utterly incompetent!!!! I'm speaking of the CVS located in Wallingford, CT.

Place used to be great with the pharmacist Jeff. Place has gone drastically downhill since then. If…read moreyou call the pharmacy and press 3, they don't pick up. If you do manage to get someone to pick up they pick up the phone and hang up. If you read other reviews here it's the same thing. Wife had a vaccination scheduled and I called to set one up around the same time. After calling and being hung up on for over an hour on Friday, the woman finally answered and said I didn't need an appointment. Showed up at 12:30 PM. Was 3rd in line. Longer line formed behind me. All 4 people in the pharmacy looked at us and did nothing. The woman in the front waited over 25 minutes while the whole pharmacy ignored the drive thru and the line. After 35 minutes it was my turn. I asked for a flu shot, and they said they were going to lunch at 1:30. I advised it was only 1:05 and my conversation the day prior. She said the pharmacist doesn't want to do it today and to reschedule. I asked where. She said online. I went to Stop and a shop and got right in. Wife went later in day. Woman in front of her waited for an hour after her appointment to be seen. Pharmacist said they were "really busy". It was just the two of them with no one in drive thru. Wife waited 50 minutes for a vaccination. New pharmacist is slow and unwilling to factor bedside manner in with patients. Staff cares only about lunchtime. Will be moving to another Pharmacy after 30 years.

It is impossible to speak to a pharmacist by phone. There…read moreis also, when you can reach one, a pharmacist who has, repeatedly, given me incorrect dates when my Rx will be filled. This is a med I need every day, and the lack of communication, and wrong info makes their Rx dept quite poor.

I don't know about these other two reviews. They were quite some time ago but my experience was…read morevery positive. I've been getting my prescriptions there for a few years now. They have a new pharmacy manager who is very helpful and the lady pharmacist who has been there for some time is also very nice. Plus when I had questions about walkers, Roger (the owner) was very helpful and knowledgeable.

super unprofessional, make many mistakes from not sending orders on time, to not adding or…read morechecking prescription upgrades and missing multiple cans for months. The final one happened where the cans should have been shipped we gave it a extra week and there was nothing I called and was told he'd fill it out asap and it should be here tomorrow or the next day. I called to make sure and was told "the owner never got to it i guess, he's been doing this a lot". After mistakes were made for months on end, I asked to speak to a higher up and was informed, and I QUOTE, "he's in a bad mood right now, you don't want to speak to him", as well as insinuating he won't care anyways and won't work any faster even if I do speak to him. I was informed they'd let him know anyways and he never gave me a call. When we can't produce enough milk to feed our baby and this is our babies form of nutrition it should be placed in the hands of someone who understands how important it is and cares. This is not it.

Stopped by to get my passport picture taken. Associate was thorough and knew to tell me to not…read moresmile with teeth because it would get declined. Picture came out great! Off to the Seas

Not sure why this place gets such a bad rap. The staff there work really hard. They always seem busyread more

A nice little place to pick up your meds or snag a sale…read more Prices on foods and accessories are a bit on the higher price, but you are paying for the convenience in location and hours open. Lines are often ridiculous. Unless you come in at dead hours, expect to wait 10-20 minutes. Pharmacy is efficient. I never have a problem with mix ups or delays. Parking is atrocious. The lot is shared with Pisanos which is always crowded so people take the CVS spots to compensate. Entrance and exit are tough too. Meriden road is packed most of the day. Staff is friendly for the most part, but i feel that other CVS staffs are better trained to suit the needs of the customers. Since it is local and i am a fan of the pharmacy, i come to this one quite often, but I never make a special trip when i need the basic necessities.

Someone should be answering the phone! Automated service sucks doesnt answer our real questions!read more

The store neat and clean but the pharmacist who is the…read moremanger is rude and not very nice I try to avoid him at all cost

Gave the pharmacist 6 hours to fill a prescription that was a box. Wasn't ready the two times I…read morewent. Was told to wait the second time. While waiting a person decided to create a sceen about my dog in the car. I was so embarrassed. I got to my car and they were taking my dog. It wasn't 10 mins. I couldn't go back in as I became the bad guy. Went to the drive in window and still had to wait. This pharmacist has no intention to care about people's time. No apology nothing. I will never go back there. Ever!

This little pharmacy in the center of a big Walmart is a gem. On occasions when CVS and Walgreens…read morein our hometown have failed, this plucky little pharmacy comes through. In contrast to the chronically understaffed chain pharmacies, Walmart's pharmacy is staffed--and by people who coöperate with customers, rather than shuttle them along as nuisances as happens too often at the chains. Though small, the pharmacy is well-stocked and offers a full array of vaccinations, performed efficiently if their COVID procedures are any indication. The staff is courteous and helpful. This is a go-to if, like me, the thought of dealing with CVS and Walgreens gives you a headache.