I have found Arch street Pharmacy to always be responsive to customer needs. If I had an issue with…read morereceipt of a prescription, they put in the extra effort to obtain resolution. The staff are always pleasant. Free delivery is a bonus.

Had a package dropped off since this location is a UPS access point. Hours are listed as closing at…read more6 pm on weekdays. I arrived at 450 pm on Friday to pick up my package and was told that they are closed. The employees were standing around already with coats on waiting for 5 pm to close the store. They shut off the lights as I was walking in which had me confused since it's supposed to close at 6. They said that they were closed and I asked what time they close and they said 5. I said it's 450 and hours are listed as closing at 6 not 5. They said that they close at 5 and to come Saturday after 9 am. As I was walking out one of the employees mumbled something and the 3 of them laughed. Very unprofessional location and if they close at 5 then why were they already closed at 450 with coats on waiting for 5. Which imo means that they closed at 430 due to having worked in retail myself and knowing that the register has to be balanced and counted before leaving store. So they closed way before I arrived to have everything done and already with coats on and purses in hand 10 min prior to 5.

Hands down the best service. Free delivery, automatic refills, and, this is the best part, they…read moreanswer the phone, no menus'. The Town Plot neighborhood is lucky to have them. I would like to see more reviews for this business, they deserve the attention.

The pharmacist and everyone that works there are great. Prescriptions are always ready and I love…read moregiving to the small pharmacies instead of the big store. I drive from Southington just to get my rx's to support them

I just transferred my family's prescriptions to stop n shop. I actually felt horrible because it's…read morea lot of work on their part. We require prior authorization for a few meds. I've dealt with a Pharmacist I believe her name is Erica. She was so professional, patient, knowledgeable and compassionate. I wish I came here long before now. I just hope we don't become the customers they would rather avoid due to all the work involved with our prescriptions. Looking forward to a long healthy relationship with all of the associates here. It's been a pleasure thus far. JM

The experience I have had at this pharmacy has been atrocious. There is one pharmacist who I…read morealways seem to get that has a horrendous attitude. I'm tired of it. I waited 30 minutes while she was making a call to see if I could get a refill. The 16 year old intern did a way better job than her. The intern told me I could have one pill to last me until tomorrow when I could pick up my entire prescription since I needed to go to work. Why make me wait 30 minutes only to tell me I can't give you one pill. I have to bring in the prescription. Then she walked away and helped the next customer. I HAD BEEN WAITING 30 MINUTES!!! Unreal. No one cares. This pharmacy is a joke and I will be removing all of my prescriptions from Stop and Shop.

This small town community pharmacy has provided many years of fine service to folks in Durham and…read moreenvirons. Walt & Carole Douglas are very responsive to customer needs.

I have always liked a small pharmacy experience . So very professional and personable service .read more

This pharmacy provides excellent services and delivery is always free…read more The Head pharmacist is always informative and provides its customers with on time refills. The pharmacy itself is filled with money saving products, and vitamins as well as medical durable equipment. I switched and I'm very happy I did.

This is a pharmacy that doesn't just dispense medications but actually cares for each patient. He…read morewas so helpful the first time I visited. He also patiently accommodated my calls when I had questions. They were very friendly and they went out of their way to help me. He also respects people's time. When I went the second time, he was doing something for his other patients and told me to go back after 10-15 minutes as he needed to finish processing the other patient's orders before 5:00 PM as he had a deadline. He didn't make me wait! And he delivered on his promise to the other patient on time! Such professionalism! I highly recommend this place and I will definitely go back!

I love this pharmacy. It has the neighborhood feel with small essentials if you live nearby and all…read moreyour pharmacy needs. I tend to stop here while at the nearby park for quick snacks. They have nostalgic candies that are priced as low as 10 cents. My one negative is they do not accept Apple Pay. So you have to remember to bring a credit card or cash.

always responsive to people's needs. Great employee's who always put the customer first. I am…read morelucky to have a neighborhood pharmacist rather than dealing with chain pharmacies.

Always a great experience here. Any issues get dealt with promptly and any questions about…read moreinteractions have always been answered in a thoughtful way.

THEY LEFT MY PILLS IN MY MAILBOX OVERNIGHT. I ordered a delivery of stomach and diahrea meds bc I…read morewas ill and couldn't drive. I pre paid and no one ever came. I left a voicemail no one called so I called the pharmacy the next day, it ended up the driver claimed he pounded on my door then shoved them in the mailbox and didn't tell anyone to alert me. I was suffering all night and little did I know the flipping pills were outside and one of them is a controlled substance if someone stole it I prob couldn't get replacement. Someone called blubbering and defending the delivery guy I just hung up after a while . Needless to say I'm finding a new pharmacy.

Seriously, the nicest folks here. I wish all pharmacies were this helpful. I can't say enough…read moreabout how truly awesome the workers here are! Thank you!!

Friendly, easy to deal with and they will ship medication to you. I'm switching all my…read moreprescriptions to them.