They didn't have my ceremonial toe nail cream and my camal laces so they aren't really efficient

Where apathy and laziness intersect. Recently went to pickup a prescription at drive through (only because the local Rite Aid is closing down). Waited in line for 10 minutes. Get to window and a security gate closes in my face with 3 cars behind me. The reason? Lunch time. Instead of alerting patient people waiting in line they just close up shop. No sign. No notification upon arrival to the line. Everyone deserves their lunch break but cannot one person stay to assist customers in one of the parts of the day where people actually go to run errands. Retail is dying because of this and hopefully CVS will follow the same destiny as rite aid to let new small businesses that understand and care for customers thrive when they are gone. Everything sold inside is overpriced. If it wasn't for fleecing customers with their prescriptions would they even have a business at all. All CVS locations in my experience are basically the same but this was even worse more so. read more

CVS Pharmacy - Bad customer service. Boo! - Pharmacy Near Me - CLARKS SUMMIT, Pennsylvania

While I have been going to this store for countless years I think it is time to find somewhere else. This store is so filthy outside it is disgusting to walk from your car. There is litter and debris (tons of salt from recent snow, mulch that got scattered somehow on the sidewalk) everywhere! There are crushed beverage cups, papers, even a band-quality speaker outside on the sidewalk. Inside the front doors is built-up dirt and debris causing the doors to not operate like they should. The inside isn't bad but it's terrible to look at on your way in. Today I tried to make a complaint as nicely as I could and the woman behind the counter told me it is all the customers' fault (did that mean me who NEVER litters?) She argued with me saying that the workers didn't have time during their shift to go outside and sweep and she is right, that's not their job but there are companies that Mai tain commercial properties,maybe they should look into something like that. read more

Love this CVS. It always has what I'm looking for and the staff is very helpful. I've never had to wait for a prescription and the staff was excellent in getting all our prescriptions transferred here from out of state. Very clean and orderly not like where we came from! read more

Convenient place to pick up various items. However, they need to do some maintenance to the parking lot. There is litter around the lot and the areas where shrubs were planted years ago are filled with weeds, more litter, and any greenery is non-existent. They recently repainted the lines and I can't understand why they didn't take care of the landscaping at the same time. Clarks Summit is a nice town and since CVS is on a very busy corner, they should enhance the area by maintaining the appearance of the business and lot. When businesses are unkempt on the outside, it is usually reflected on the inside and how the business is generally run. read more

I have just recently moved here and this was the closest CVS to my home. My insurance for RX has to be done at a CVS. I have been here a few times and each time it gets worse. The customer service is non existent. The person at the drop off station does not even lift up her head to look at you when you are dropping of a new RX. She is abrupt and quick to dismiss. Forget asking a question. Perhaps she might want to find a different line of work, one where she does not have to deal with people. The cashier at the front for other purchases are not much better. They too are rude and unapproachable. I was buying two birthday cards, it was raining out. After I paid she tosses the cards at me. I looked at her and she asks would you like a bag. Um yes please it is raining! I will be looking for a different location, or inquire if I can use a different pharmacy for RX. I will not give my business to a place where the customers are treated like crap. I have zero tolerance for this behavior. I work in customer service and I would be fired if I acted in this manner. Perhaps the manager of this store may want to model my old CVS store in Las Vegas. Every single person in that store said hello. And the staff at the pharmacy knew your name. This location had way more customers than this Clarks Summit location. read more

been using this drug store for perscriptions for awhile. ask if we like automatic refills yes when we get there it is never ready. they say they have to order it. we are down to one day supply. this goes on every month. since it is auto refill seems to me they would have already ordered and have in when they text us this is very unprofessional. read more

hats off to mary !! had a stressful situation that she went the extra mile to resolve. transferring all my meds to cvs becuz of her efforts. . read more

horrible service. the prices are higher here. I would call around for prices you may find this to be the case for you. customer service is terrible had a pharmacis change my perssription and question the doctor??? why would they even think they could do this?? read more