nella viola took her sweet time getting my prescription filled and im at there mercy because my…read moreother pharmacy does not have my medicine. they are slow. i called a few days back and they told me the medication was ready.. they lied.. took their time...they dont care about anyone time...i called them twice... nothing ready... like seriously keep your word.. laughing joking.. im going to be late to work.... never again Let's update... unfortunately I had no choice to pick up my medication there. There was a middle age white male who's going bald "some advice just shave it off". He is a d^ck. He talks sh^t in the back hiding like a pu^^y. Not a professional at all. He told me "TO STAY AT MY OTHER Pharmacy and dont come back" you idi*t if they had my medicine I wouldn't be going to Whitestone sh*thy Pharmacy... They couldn't even find my medicine for 3 WEEKS. THEY ARE DUMB OR THEIVES. Worst experience ever... so stress ful No parking no space to walk inside. Nasty smell. Nasty customer service who wants to go there..

Stop! This is a top notch pharmacy who is family owned. The best feature is before you arrive home…read morefrom your drs appointment immediately your medication is delivered same day jet quick exceptional service. I guarantee you will not be disappointed! They accept all health plans and are knowledgeable about insurance and their customers!

Does not price match price to Walgreens.com even though their policy says as per customer request…read moreit would with regular price item. Did a curbside in store and still get my items canceled when they have a whole rack of it in store. Store manager want to charge me more to rebuy in store after I spent more than 1hr waiting for my curbside order. Poor customer service, reporting this to their site for a complaint! Will not shop here again!

This location is smallish but they were the first mainstream business in College Point to sell…read moreethnic beauty products (a plus from my perspective). Unfortunately, this is no longer the case. However- Great pharmacy; Phil is a great pharmacy tech who's retiring at the end of July 2018. I'll miss you, man! I was elated when they added FedEx drop-off. Staff is super helpful. When I was making copies of my dearly departed puppy, Rock, I was given (personal) quarters to feed the meter. Who does that? I was so touched by the thoughtfulness. I love my Walg

Hello my name is Justina I did leave an earlier review with Harpell. Since the last review, I have…read morebeen up there a total of four times and I have seen a change. I felt that they have definitely helped me more than the last experience that I had and I felt that it was only fair that I come on here and share that with you, I am a very open book and I definitely have no problem sharing my experiences, but I do very much so support small businesses and I do believe that they will help you all you have to do is ask and speak with them. Seem considerate and understanding. They're never disrespectful and I do recommend that if you are looking for a family oriented, it seems to me type of Pharmacy to go to. This would be a great place.

Polite customer service, although the prices keep rising. The pharmacy techs are good at…read moreexplaining things.

My father and I always have a problem when we go. My dad is always missing pills because they can't…read moremove the date a day over so he can get all 7 together. They will call and say it's ready but make me wait over 20 mins at a time even though I confirmed with them. They take their sweet time and some employees are rude when my father goes. One lady was laughing in my dad's face when he was frustrated with their service, that's why he sends me but I'm over it. They don't answer their phones. It's just frustrating for me because I go to a different pharmacy for my medication and get such amazing treatment and we're on a first name basis. Unfortunately Mason RX has my dad's meds the cheapest and we have to suffer because of it.

Excellent online pharmacy! Quick delivery, competitive prices, and a user-friendly website. Highly…read morerecommended for all your medication needs.

I have had the same experience with the same pharmacy clerk more than once. I have the red Extra…read moreCare Card in my app, which clearly states, 'Faster Pickup' and 'For prescription pickup and Extra Care Savings'. CVS apparently has 2 cards in the app, there is a blue card for the drive thru and it's clearly marked that way. This particular clerk can't seem to find my information by scanning the red card ever. I believe this is the 3rd time I've had this happen with her and only her. I never have an issue with any other clerk, ever. Today she wouldn't scan the card. She had me scan it after she tried to tell me that my prescriptions weren't going to come up with the red card. They did, as they always have with other clerks. I showed her exactly what it said. She then told me I don't have a card on file. I do, as a matter of fact, I picked up a prescription last week with the same exact information from the CVS app. I didn't have to take out my card or phone to pay. Every single time I've dealt with this particular person, she cannot find my card. Then she proceeds to tell me it's not on file. It shows that it's available in the app. This might seem like a minor inconvenience, but why should I have a card on file to pay for my prescriptions, if I'm going to be told it's not available? I'm done with this CVS. I've had other issues in the past. This was the last straw. Switching to Capsule. I'll shop at Walgreens from now on for anything else I might need.

I have to agree with every 1 Star Comment on here - This is unacceptable Customer Service. The…read morewon't even answer the phone. Called for over 2 hours straight, no answer. Finally decided to go via the Pharmacy to see if you I could get someone to answer. Well after navigating through the horrible automated voice activated answering prompts, I got to a place where I could leave a message for the Pharmacy. The Pharmacist called me back within 10 mins and was so Rude and dismissive. She stated that someone from the store was in front of her and she would transfer me so that I could speak to her for the phone to ring twice and then hang up. Never received a call back although the Pharmacist called me and whomever she was speaking to while I was on the phone with her, never called me, knowing she didn't speak to me. One would think, she would have went to the pharmacist and say hey the call did not go through do you have a way of reaching that CUSTOMER. No, never got a call back and after being disconnected I tried to call back to the pharmacy, this time I was connected directly to the pharmacy and they phone just kept me on hold like they could see my number and did refused to answer. I hung up after realizing they weren't going to answer and called CVS Customer Relations. I am currently on hold with Corporate Customer Relations and that store is not even answering them, although they have back numbers. This type of stuff only happens in certain communities, this being one of them. But I called corporate and informed them that this is unacceptable, I blame the Store Manager for not making sure all calls are answered in a timely fashion to help assist with questions about products or services from this location. They really have to do better, I will call again next week to see if they answer the phone and if they don't I will be posting an update regarding their response. Side note, I get my scripts from Manhattan and never Ever had a problem with them answering the phone. I wonder why that is?

Great Pharmacy, staff is very friendly. they do text messages once medication is ready. they do…read moredeliveries. Deliveries are quick. driver always notifies that delivery on a way and once its downstair. Staff do remind if new prescription is needed. Even send Happy birthdays :)

This is the best pharmacy I have use in many years. They are respectful and always ready assist you…read morewith your concerns and answer any questions you may have.

Great place for prescriptions, and he offers so many services . Owner , and employees are so…read morepleasant and knowledgeable.

Great service. He's a hands on Pharmacist. The staff is very polite. They will deliver your…read moremedication to you, if needed. Goodbye Walgreens!

Always a fun visit at OnPoint. It has that small town general store vibe. I love the AS SEEN ON…read moreTV section of the store.

Since the demise of Woolworth's, there are not so many places that provide a variety of everyday…read moreitems. This is a great convenience to the neighborhood.

I spent over 6 months fighting with the pharmacy for my mom's seizure medication. On a monthly…read morebasis, I have to not give my 87 year old mom her dose of vimpat because the pharmacy delivery is always late. It was so dangerous to not have enough needed medication for her and pray she doesn't have a seizure. I Switched to cvs and have not had any issues in last 4 months. They should be embarrassed.

Horrible Sh*t show every month when I have to get my medications refilled! I truly HATE COMING…read moreHERE!!!! Long wait times to speak with a pharmacist on the phone, they never account for my medication even though I get it refilled here every month. Today I was told it would be ready in an hour, that was over an hour ago! Still waiting! I truly hate this place, however this is the only place my union uses other than mail service. I will let my union know that Walgreens is terrible and unable to fill my prescriptions in a timely fashion. Horrible horrible horrible!!!