A clean CVS store with a huge parking lot. The shelf organization is a bit illogical to me. Water is in two different aisles. Staff were friendly and helpful. read more

Great selection of items here. The store attendant did excellent under the circumstances. There were way too many items locked up for one person to be on clock. Quality control is one thing, but customer care and the shopping experience is diminished when there's an intercom alert for every item each customer needs, and the single person on staff is running through the store like a wild man balancing unlocking of displays and helping customers at check out at the front of the store. Staffing support is needed to meets the needs at this location. read more

I was greeted upon entering. I love coming into this CVS. They always have what I need. Plus the ladies are very friendly and helpful... The store is always stocked nearly when I come in. The prices are very very reasonable and they are always having sales. read more

CVS Pharmacy - Hailing - Pharmacy Near Me - Colorado Springs, Colorado

Literally everything should be improved in their pharmacy. This place is TERRIBLE. Came in a little after 0900 to pick up one prescription and was told it'd be about 25 minutes. It's 1145 and I still don't have my prescription. Get your prescriptions filled somewhere else!!! You'll be here all day! read more

CVS Pharmacy - Pharmacy Near Me - Colorado Springs, Colorado

The female pharmacist is so dingy, but also so rude. Every time you go there she has implement new rules and it is harder then ever to get your prescriptions. She is so condensending. I finally moved my Prescriptions to Walgreens because the left hand doesn't know what the right hand is doing at CVS on Circle and Platte. It is not a safe neighborhood and literally everything in the store is locked up. Close it down already. read more

Easy to get my Rx. They typically text me let know when ready. Often has snack and such on discount.

Do not shop at this location. The pharmacy is horrible-bad communication and lazy staff. They tell you they will order your script and they never do. I also just placed a photo order and received a text and order number that the photos were ready. I stopped in to pick them up 2 days later and now they can't find them. These were photos of my mother who recently passed. Placing the order was hard enough. Not receiving them and having to replace another order is absolutely awful. Hate this place and I never use the word hate. Just shut down this location already. read more

Not sure why there's so many bad reviews here! I've been going to this location for 4 years, and have a great experience, even with the specialty pharmacy! This location no is always clean and quiet. The line for the pharmacy can be long sometimes, but they're great at getting folks their medicine within a reasonable time frame. I got a flu shot here once, scheduled it online and filled out my paperwork online. With doing that, I was in and out in under 5 minutes. I left before my appointment time, which never happens anywhere! read more

Worse pharmacy ever. I received a me dice from other cvs and have to go twice to get it. Very unprofessional and they never pickup the phone I wish I can give none stars read more

I have no idea how this place has such a bad rating. I was expecting it to be sketchy and awful based on the reviews (it was on my way home though, so I figured it'd work in a pinch) but it was so nice. The store is feels new inside, clean, and the service was awesome. I'm seriously going to start having my prescriptions sent here. read more

Potentially the worst CVS around. No one to help. Shelves poorly stocked. Even when you find someone they definitely have no level of interest in helping. At the pharmacy there is a line but various personnel are just standing around. Wow. read more

This is not a good CVS location and they need to seriously consider scaling back their hours if they can't meet basic customer service commitments. Only one pharmacist on duty and he seems to have been on the phone the entire 45 minutes I've been waiting since I checked in for my vaccination appointment. Honestly, they should not take appointments if they can't handle them. While waiting I've observed that there is only one tech at the counter and she is hustling to keep up with the long line of customers. For some reason customer checkout at the pharmacy counter seems to take longer than I've seen elsewhere - and I've had plenty of time to observe. Meanwhile the stench at the bathrooms adjacent to the pharmacy counter grows ever more toxic. Plenty of people going in there who I would not want to be the next stall over from, if you know what I mean. By the time the pharmacist was able to see me it had been nearly an hour. He was apologetic and he did a great job on my vaccinations. It wasn't his fault. But I do think this pharmacy is a terrible operation. CVS, please fix this or scale back your hours and services. This location hurts your brand. read more

OK, now this CVS is hounding me to pick up the scrip that I already have in hand that they issued by mistake! No way to tell this to them on the app and forget about trying to reach them by phone, which they never pick up. Complete failure. read more

Great location. Clean. Conveniently located. Parking lot had a couple giant pot holes that need attention. Staff was friendly and my favorite shaving razors were on sale! Vroom vroom! read more

When I went into the Cvs Pharmacy they couldn't get my insurance straight for three months! Even though I gave them my new insurance card! They keep, Calling my old Doctor for refills. When I told,Them my new Doctors location. My primary care would have to call 3 to 4 times to have them fill my prescription. Because,They would get it wrong every time! If you're a customer at this pharmacy on Platte and Circle, I would go somewhere else! read more

Released from the hospital on a Thursday today is Sunday!!!!! prescription for Iron on backorder. My diabetic tools and meds "ON HOLD"...Miraculously they be ready with in the hour! Had I been able to get through on the phone, THURSDAY FRIDAY SATURDAY NOW SUNDAY. But nooooo I'm on hold for no less than 2 hrs each day! How about a call back system? Hell, my cable co. will call me back when it's my turn. as part of the medical community we as patients rely on our pharmacy to get us what we need in a timely manner. Pharmacy manager BRIAN needs to not blame his his short staffed dept! I've only been at this pharmacy for about 3 months I'll be taking my business elsewhere. UNACCEPTABLE. I just seen the 1.5 stars they get on yelp! read more

Unfortunately, nothing but bad experience with this pharmacy. They never answer the phone and there is not way to leave a message. There could be 5-6 people busy stuffing meds into paper bags while only one person at the counter serving a line of 12-15 people. We also found that they overcharge and replace medications to generics without letting us know about the change. We tried and gave up - now we are done with them. read more

My prescription was sent in Friday 3/10. It's 3/16 and I got tired of waiting to hear whether my prescription was ready. Spoiler alert, it wasn't. Waited in line for over an hour to find out that they hadn't even started filling it and said it would take another 2 hours. It's not even a medication that has a shortage issue or needs to be ordered. They just literally pare over a week behind on peoples prescriptions. Hope you don't need any life saving meds. Ridiculous. read more

Literally got a notification my prescription was ready at 8:30 pm... looked online saw they closed at 10. Drove the 15 mins to get here and they tell me they closed at 7? How did I get the notification at 8:30? L pharmacy read more

I called to have a prescription transferred to be filled at their pharmacy from another CVS in town that was out of my medication. They then decided to lie to me about their ability to transfer the medication even though they had it in stock, they told me that it would be illegal for them to transfer the prescription and when I called my previous pharmacist to confirm this at another CVS he said they were lying. So I called back and confronted them at which point they hung up on me. I was able to reach out to another CVS with my medication in stock and they filled it with zero problems. If you can go anywhere else then go somewhere else. I would rather get my prescriptions from a guy in a dark alley than deal with this pharmacy ever again. read more

While visiting our son in Colorado Springs, Colorado, we had to make a CVS run. The store was clean and shelves were full of items just waiting to be purchased. The staff was very friendly and helpful. We plan to visit again when we are in the area again. read more

It's absolutely impossible to reach this damn store by phone. I've been on hold for 90 mins and still no picking up. Can't perform basic customer service then scale back hours or simply close. What a JOKE! read more

Called the pharmacy and was told my prescription (which comes pre packaged, not like they have to sit there and count the pills) would be ready by 1pm. I drove 40 mins and got there at 4pm and was told it would be a 3 hour wait and that I should drive to the next cvs, which was 18 minutes away. read more

Pharmacy is disorganized and unproductive. If you love getting the run around and waiting all day, this is your spot

don't aggrevate yourself! they leave you waiting for 15 minutes before they answer the phone. close your doors if you can't deliver read more

Please for the love of all things do not use this pharmacy at all cost. The worse customer service I've ever came across. Don't even try to attempt to call the pharmacy you will be put on hold for over 45 minutes or they just hang up on you. They are beyond rude. When you go in to talk to them they are standing around letting phone ring. You can hear they have over 9 calls holding in the background. No one answering the calls. All the pharmacist are rude refuse to help when you have questions about your medication. Over priced compared to other pharmacies in town. read more

Drop off prescription was told 20-30 minutes. 50 minutes later we go to pick up and waited in line for 10 minutes to get told another 20-30 minutes. Geez don't have time to keep running back and forward plus gas wasted! read more

What a disappointment! I stopped by because I was hankering for some peanut butter and I have never stopped by a CVS before. When I walked in there was an older lady waiting at the register and I could tell she was looking around for the cashier. The candy isle is pretty close to the registers and I heard her ask the guy stocking shelves if he could help her. A different girl took over stocking his shelf and decided that was a good time to have a personal conversation on her phone. She didn't try to hide it either, I heard more her conversation than I should have. I continued to walk around the store, just looking around, and there were boxes EVERYWHERE!! I get it if today was your truck day, but common sense would say only put the boxes on the floor for the area you are actively restocking, not the whole dang store. It was impossible to tell who was a customer and who was an employee. The employees did not wear a CVS shirt/vest or have a name tag on. Also their stuff is so much more expensive here! I never did find anything to satisfy my need for peanut butter, so I walked out without ever being acknowledge. I will try a CVS again in the future, it just won't be this one! read more

This is NOT the pharmacy to go to if you want a COVID booster. I went in as a walk-in for this shot. They had no customers in the whole place. I was told that I needed to make an appointment online or by phone. I explained that I had already tried the phone system but just got stuck in loop, never able to get to the appointment part. The system wanted all my information: too much, in my opinion. I showed them my ID, my insurance info, everything. They said go somewhere else if I wanted a walk-in booster. read more