Missing prescriptions, always had to check my orders, had to take care of my own prior…read moreauthorization, using prescriptions that last month said no refills and then the following month a refill magically appears, very frustrating and no organization for such a critical occupation.

Awful customer service. Too busy talking about their customers. The UPS part does NOT accept Amazon…read morereturns as well.

This pharmacy I've used for years and within the last two days I've been laughed at, felt hopeless,…read moreand discouraged for medical treatment. The manager Rachel Harpst is unethical, not compassionate, and so very unprofessional. My doctor increased my dosage on a current medication. Rachel refused to fill the script, stating "to soon to fill" both times between the doctor sending it in and my insurance company calling in. Two days I had to call my insurance company over this, to get Rachel Harpst to actually read what was in front of her! I was laughed at by Rachel while explaining the need for this medication. She filled the other script that was increased. (Both prescriptions were increased) I found this odd that she's willing to fill one script but not the other? (None are controlled substances) I asked why is one filled and not the other? I was told again "to soon to fill" Rachel was not hearing it and told me "I'm not listening" just didn't care she was not filling the other one. I called and told my insurance company (day 2) what was going on and again they reached out to Walmart pharmacy to once again tell this pharmacist it needs filled. My insurance called me back within five minutes and the script would be filled in the hour. Scripts were picked up and I immediately transferred any and all scripts from Ashtabula Walmart pharmacy to Walgreens. I will never go back to Ashtabula Walmart Pharmacy while Rachel Harpst is employed there. Not only is my insurance company filing a grievance. I have filed a complaint to the Ohio Board of Pharmacy board to report her. It's disgusting to know someone like Rachel Harpst is running Ashtabula Walmart pharmacy and treats patients/customers in this manner. Thank you Rachel Harpst for discouraging myself and other patients to get the proper treatment. Laughing at someone in need of medication is another level of ignorance

Good service, quality people who treat you well. Always helpful, and go the extra mile to see if…read moreyour taken care of.

First time getting a prescription filled here. Dropped off prescriptions and told them i could come…read morein and pick them up in a couple of days. They said we will have them ready in 20 minutes if u want to wait. 16 minutes later they were ready. People behind the counter were very courteous and profesional.

From the owner: We opened our first store in Elyria, Ohio in 1969. Low prices, outstanding customer service, and…read morebroad based product lines are at the heart of Drug Mart’s growth and success. Equally important are our charitable, community and education related fund raising activities, and serving the health needs of the communities 7 days a week, 365 days a year. Our employee owned company slogan says it all: “Discount Drug Mart Saves You the Runaround…We Have Everything You Need.” From health and beauty aids to household merchandise; small appliances, paint, hardware and auto accessories; magazines, greeting cards, paper products, groceries, frozen foods, school & office supplies, seasonal merchandise, we have it all! You may pay utility bills send packages UPS or USPS, purchase postage stamps, play the lottery, and buy state dog or fishing licenses. Our pharmacies have the latest customized computer system and electronic prescription transfer, filling over 5.3 million prescriptions annually!

I have used Girard pharmacy for the past 7 years, since moving here. The prompt service,…read morefriendliness. and personal service is commendable. PLW

I have used this pharmacy for years, and over the last 12+ months have really long. Watched the…read morelevel of customer service go down. Newer employees seem to catch judgment on patrons. Even when I was too sick to pick up my own medication three different people that I pick up my medication for me told me that they are very rude. One of the owners in particular seemed to take an interest in scrutinizing me every time I came in. Although doing your job and making sure that things were described as necessary step in the right time frame it was always done in a very disheartening manner. You don't need to talk down to people to ask questions necessary to do your job . I would recommend going with your mail order or a reputable big box pharmacy. Never thought I would hear myself say that. There are a few small local pharmacies left in the area.

Recently transferred my scripts from Walmart due to a terrible experience…read more Picked up a prescription yesterday and it was flawless! Between the interaction with the pharmacy tech and the ease and time through the drive thru! Thank you Walgreens for your kindness!

Always courteous and professional. Also, the dog treats in the drive-through may have made a 5star…read morepossible!

Another good store to find anything you need. This store also has groceries, fresh produce, milk, a…read moredeli and frozen foods. So it's a quick stop to grab something. There's a hardware section, drug store, cosmetics, kitchen supplies, some clothing. I like this store. It's like a big one-stop shop. Now, there's a sign for hunting licenses available. Of course help wanted signs are here, too.

Discount Drug Mart saves you the runaround. I have always loved drug mart- it's kind of an…read moreanachronism, but perhaps less so as they have recently opened a brand new store a few hundred yards from the old one. I don't know how to describe this place, except to say that this is what general shopping was like in the 1970s-1990s. They literally sell just about anything, from a limited selection of produce to engine oil to toys to clothing to lawn care items. You can even rent DVDs here. And of course they have a pharmacy. Prices are usually slightly higher than other places, but they commonly have specials and sales. They are always open- if you need batteries on Christmas morning, Drug Mart is your place. (Although if I ever go on a holiday I always give the cashier a $20 bill because I feel guilty they are working.)

Great service and very helpful & friendly employees. You can get prescriptions filled from Ohio and…read morePa.

This pharmacy I've used for years and within the last two days I've been laughed at, felt hopeless,…read moreand discouraged for medical treatment. The manager Rachel Harpst is unethical, not compassionate, and so very unprofessional. My doctor increased my dosage on a current medication. Rachel refused to fill the script, stating "to soon to fill" both times between the doctor sending it in and my insurance company calling in. Two days I had to call my insurance company over this, to get Rachel Harpst to actually read what was in front of her! I was laughed at by Rachel while explaining the need for this medication. She filled the other script that was increased. (Both prescriptions were increased) I found this odd that she's willing to fill one script but not the other? (None are controlled substances) I asked why is one filled and not the other? I was told again "to soon to fill" Rachel was not hearing it and told me "I'm not listening" just didn't care she was not filling the other one. I called and told my insurance company (day 2) what was going on and again they reached out to Walmart pharmacy to once again tell this pharmacist it needs filled. My insurance called me back within five minutes and the script would be filled in the hour. Scripts were picked up and I immediately transferred any and all scripts from Ashtabula Walmart pharmacy to Walgreens. I will never go back to Ashtabula Walmart Pharmacy while Rachel Harpst is employed there. Not only is my insurance company filing a grievance. I have filed a complaint to the Ohio Board of Pharmacy board to report her. It's disgusting to know someone like Rachel Harpst is running Ashtabula Walmart pharmacy and treats patients/customers in this manner. Thank you Rachel Harpst for discouraging myself and other patients to get the proper treatment. Laughing at someone in need of medication is another level of ignorance

If I could give zero stars, I would. My experience with Lee Silsby was beyond frustrating it was…read morecompletely unacceptable. I was intentionally misled from the very beginning. I called over a month ago to verify the cost of a prescription and was assured it would be cheaper through their pharmacy. That was a flat-out lie. Not only was it $40 more than what I was quoted, it was also $30 more than my previous pharmacy. I called a week in advance to have the prescription transferred and was told it would be taken care of. A week later, I called to ensure it would be ready before I made the 30 minute drive, only to be told they never even called to transfer it. After multiple phone calls with a staff member named Sarah (who gave me false assurances more than once), I was left feeling very lied to. This pharmacy clearly lacks professionalism, communication, and basic accountability. I was lied to, and overcharged. I would strongly advise anyone to avoid Lee Silsby--especially if you value your time, your money, or your health.

Lee silsby is by far the best compounding pharmacy . Ive used 3 others. First off the staff is the…read morebest. Packaging billing never an issue and always is packed perfect. Every time i need to speak to pharmacist always get connected. I call monday i have my sons compounds wednesday or thursday.