Both the store part and the pharmacy are manipulative. The pharmacy will say, "You have medex, right?" when they have on record that I have a better plan. Then they charge the medex price for a prescription. The on-line site is so difficult to work with, that after you have carefully checked to see that your final cost after using coupons, rewards, etc., definitely does not go over the $35 limit for free shipping, they still inject their shipping cost for the final amount. I clicked out. read more

Great local store, they have 'everthing' and more! I get all of our RXs there, they have a drive-thru that really helps.

I only chose 1 star because the system forces me too. We will never, ever use this pharmacy again even though we have been using them for at least a decade. The pharmacist and the support staff can't speak a single word of English which ok whatever but they are painfully rude & obnoxious. Times are tough but at least we have a choice of where we get our prescriptions from & it won't be this CVS ever again. & I appreciate the opportunity to warn people about this horrible staff. read more

"Drive-thru" is a loose term -- I can take in account the shortage or lack of employees but there are 5-6 car pile-ups routinely when I visit for prescription pickups. Seemingly full fledged 10 minute conversations happening between customers and pharmacists through the window. It just blows my mind that there isn't a better system or a policy for customers that need more advising or fixed/changed prescriptions to be asked to park/come in directly. Or CVS should be covering free shipping again to reduce stress on customers and their employees. read more

CVS View all CVS 3.2 (60) Drug storeOpen OVERVIEW PRODUCTS DIRECTORY REVIEWS PHOTOS BY OWNER ABOUT Google review summary 54321 3.2 (60) Reviews All prescription6 makeup3 phone3 Sort by Most relevant Newest Highest Lowest D D 15 reviews Isha is rude. Managers are worthless and God forbid they let you use your coupons. Isha lost my coupon then told me that it was probably expired. Then she turned to her manager and snidely said, "she thinks I lost her coupon." I hadn't ... More Brett Browchuk 3 reviews 3 weeks ago NEW Was looking to refill a prescription that's difficult to find and the pharmacist was so helpful in finding another store with the product. In fact she gave me three choices. Really nice!!! Vuong Mai 8 reviews·2 photos 3 months ago This is the second time I placed an online photo order here (hoping that it has gotten better) and not only did they messed up the first time, this time they couldn't find my order and told me to come back the next day to talk to the staff ... More 2 Cheryl Lane 1 review 5 months ago Do not expect to be able to use the restroom. Apparently they are "Out of Order", only for employees only. I have been waiting for my prescription 45 minutes and was told be two employees that it is only available to employees. Forget about ... More D D 15 reviews Isha is rude. Managers are worthless and God forbid they let you use your coupons. Isha lost my coupon then told me that it was probably expired. Then she turned to her manager and snidely said, "she thinks I lost her coupon." I hadn't said anything at that point. The manager just stood there and was like, "there's nothing we can do." Useless people and corporate was no help either. Time to find a better place to spend my money. read more

The woman working the minute clinic tonight is in the wrong profession. They advertise no appointment necessary but we were turned away because she was "closed" at 4:55 when they close at 5:30. She didn't even hear out our needs. My mother was not feeling well and we brought her there because we believe she has strep. The woman just dismissed us and couldn't even off us somewhere else to go. Saying "come back tomorrow, I have a patient". The patients are coming to see you because they don't feel well and this is how you treat your customers. We will not be returning to this location. read more

CVS Pharmacy - CVS Minute clinic advertising no appointment necessary. - Drugstores Near Me - DEDHAM, Massachusetts

Got great service from Kiran at the Dedham CVS on Providence Highway today. I was having difficulty processing a canvas photo and he was right there helping me out doing whatever he could to get in done. It took a while, but he stuck with it. I appreciate the service and his ability to be patient and work on the issue. Thanks, Kiran!!! read more

I wanted to tip but anyway,when you come in to check in for your covid booster head to the waiting area just beyond is a red computer you can check in read more

You know all of those cheesy ads on TV about private chats with "ask the pharmacist" and all that crap? Don't do it here. I had never been to this CVS before - and NEVER will use this pharmacy location again - but went to the pharmacy today and Joanne asked me, out loud (as in LOUD) if I was there to pick up my "name of prescription". Hey, JOANNE, I am writing this because you are clueless. How about "are you picking up the prescription Dr. Smith called in for you?" or something like that? Thanks, JOANNE (and I am saying this multiple times, since I figure if you can yell out personal info on people, I can shout out your name. Go to another CVS. Forget JOANNE. read more

The NP working the clinic was incompetent and nasty. I have never left a review before but feel the need to do so. She was not interested in helping. I beg that if you need any medical care you do not go here in the event she ends up being the one working. Please seek care anywhere else. I tried three times to file a complaint with CVS corporate, successfully filed complaints and was promised a call back and never received one. read more

Rude and nasty pharmacy tech and pharmacist. No customer service skills. Get treated better at a check cashing store. This is why I switched to a local pharmacy. read more

The employees don't want to be there and it shows. Attitude attitude attitude. Place always looks like a bomb hit it

I walked in for a flu shot and it was 630pm and they close at 7. Didn't think anything of it, the NP running the minute clinic looked at me and gave me a disappointing face like I was taking up her time for a simple flu shot that shouldn't even take 5 minutes and said she was closed. I drive two towns over just to get the flu shot. Just extremely disappointed in CVS' customer service... PER USUAL. read more

The personnel at the minute clinic was rude, and they acted like they didn't want to be there. The caucasian woman with glasses and a pixie cut hairstyle sitting at the computer acted like she hated people and didn't know how to be cordial. It was like I was in Antarctica in there. Never will I go to that minute clinic ever again. Terrible customer service. read more

So I was walking in with some friends and btw I'm white as soon as my black friend walked in the manager asked her to buy stuff quickly and to leave quickly. She then followed us around the store and was making rude comments. She then asked multiple times for us to leave because we supposedly interfering with things. Though the only thing we were doing was trying to buy things. read more

I transferred all my prescriptions to Dedham Pharmacy and Medical Supplies. Excellent group of people. One on one. So caring.

This is one of the worst CVS's I've ever been to. Every time I go there is a massive line and the cashiers take their time and talk to each other like you're not even there. Definitely not going back read more

This cvs pharmacy is quite underwhelming. No one picks up the phone for 20-30 minutes. Refills take forever. You have to call them to have them get started on the refill - if you don't, even if you wait to go there hours after it was called in or sent electronically, it won't be ready. Another time, I cancelled a prescription refill in person and they still refilled that medication when my husband went back to pick up a different prescription for me. And another time, I couldn't find mag citrate in the aisles and had to ask the pharmacist for help and she was rude and unhelpful. She pointed me to the wrong aisle and when I couldn't find it and went back, she looked really annoyed that she had to come out of her station and help me find it. As someone in the medical field myself, this is pretty unacceptable. If it was not in a convenient location next to costco, I would not come here. **I had to update this review because this pharmacy is beyond ridiculous. I called twice, and was on hold for 10 min the first time and when I finally got to talk to a live person, they promptly hung up on me as I was speaking. I immediately called back, wasted another 7 min on hold only to be told they did not receive the script which my doctor called in for me. It was called in 3 hours ago and I verified with the doctor that it was called in! When I went to pick up the script, the phone was ringing and ringing and the pharmacists and pharmacy aides all just stood there and ignored the phone. No wonder - please don't bother calling them ever. They also ignored the line forming at the counter - no "hold on, we will be right there". Instead, they were all just looking at computer screens or counting the bags of prescriptions on the shelves. Finally, a car drove up in the drive-thru and the pharmacist aid who was counting bags went to help that car that just pulled up even though I was waiting for 10 min! Hello?! I have lost all confidence in this place and will never fill another prescription here again. They really need a manager to clean up their act. read more

This pharmacy is so good that I have to write them a review. They are fast, efficient, and always helpful. The pharmacist with the pony tail and glasses is a stand out favorite. So hats off and hi5. read more

Wish there was a way to rate this CVS 0 stars. Awful experience, transferring my prescriptions ASAP. Rude service that took 15 minutes just for the pharmacist to lie and say she was working alone when there were clearly two other pharmacists helping. Its one thing to be busy and politely ask the customer to come inside instead of the convenient drive thru they have under-manned, but to lie? read more

Each time I come here the staff is friendly and helpful. Everytime I come here a line forms and then they call staff to the front and boom! no more line. read more

I love this pharmacy. I've been coming here for a few years see it opened. The pharmacy staff especially Joanne and the other pharmacists have always been kind and respectful to me and my family. I've never been to a pharmacy where everyone remembers your name. This will always be my pharmacy. read more

I have had good experiences at this CVS, the pharmacy staff have been professional and treat me as a person they know and care about. The pharmacists I have come in contact with have been great .When i first moved to Dedham, I must admit the staff was less the desirable. Nowever, those pharmacists are gone and the current ones are very good. read more