The store is okay but it looks horrible out front on Connecticut boulevard side you have like an…read moreovergrown jungle

Dump , dump , dump…read more Employees look like the homeless loitering outside. Security guard tucked in a corner on his phone. Dirty floors! dirty entrance! Garbage everywhere!!!

The people are nice most of the time. Their automated phone system is a disaster. It almost never…read morerecognizes my phone number, won't recognize my birth date, sometimes I can leave a message to refill a prescription and sometimes I don't get that option. The system is designed where they never answer the phone anymore, but the automated system is extremely inconsistent. I've asked about this in the store and am told there is nothing anyone can do about it. It's not a people problem, it's a general "CVS way of doing business" problem.

The pharmacy attendants, other than the drive thru lady, are very unprofessional. Thought to go…read moreinside, because of heat, that was a mistake was having a perfect day. To have it ruined. Stick with drive thru from now on!. The lady in afternoon insisted I pay 55$ for medicine when I told her I believe my insurance should cover it, my 1st time using this pharmacy, she said your insurance covered most of it , still have to pay the rest. After coming back with debit card and she being so unprofessional and I running late for work I left. I kept thinking, in CT I my insurance covers all medicine. I went around 10am. And knew lady and I went thru drive thru handed same things my ID and insurance, and she immediately knew , drove away with medicine and insurance covered, did not pay a penny out of pocket. Unfortunate it was one " bad apple ". I almost paid $55+, charge. If I did not have to go to work at that time I would of been out $ 55( and change. )I am glad morning shift is " on their game ".!

The person who works in wound control and walkers was very efficient and knew his job well. Happens…read moreevery time I go there. I also believe in supporting small businesses! No CVS

I can't thank these people enough. they have made changing over my mothers prescriptions easy, and…read morethey deliver them to her door. Customer service is not dead, I promise, this place is a blessing.

Decent beauty area... I came in looking for pimple patches and while I did find what I'm looking…read morefor, there are far fewer options than at my local CVS. Further, no self-checkout option. I don't always love self checkout but for just 4 items (two being 69 cent chocolate), I'd love to be able to speed through checkout... but I ended up waiting in a line of about 9 people. No problem ... but just for reference, it's about 1:30 on a Tuesday! I wouldn't expect CVS to be so busy but alas... I should've been able to tell from the super full parking lot!

December 12 @ 6pm... drive through closed like it always is ! Why have a drive through if it is…read morenever open?

Amazing place. I recommend to everyone it is very clean and well maintained. The staff are very…read morekind and I really recommend.

I went to the Hartford Walgreens for a covid test. I scheduled my test for 4:00 o'clock on their…read morewebsite. The test is done through their drive-through. First, the intersection to get to this Walgreens is just awful, I know it's not the store's fault. But traffic is awful here if it's around after work hours. I pulled to the drive through and made it to the window just a few minutes before my scheduled time. I told the pharmacist I came for my scheduled covid test. Well guess what? He just walked away from the window. Not ok. I figured he just went to get my test. Well I waited and waited at the window without anyone saying anything to me about why I'm waiting. I waited for 20 long minutes. I'm sorry to all the cars behind me. Finally he came back with my test, I got no explanation or an apology for waiting this long at the window. Maybe the pharmacist is new, and doesn't know how to do things, maybe they're just not organized, I'm not sure what the problem is, but this is unacceptable. I will not go to this location again, there are plenty of Walgreens that know how to do their job and communicate with customers.

I mainly use them for the medical/pharmacy part of the business. They are amazing when it comes to…read morecustomer relations. When I call the pharmacy, there is no wait time no hold music. It is quick and simple to speak directly with the pharmacist. I can't say enough about the delivery service. They are prompt trustworthy and pleasant. I would be lost without having them as part of my Healthcare team.

The first time I ever used Westown was this year. I previously used Walgreens, CVS, Walmart and…read moreKinny's drug in Vermont. The service provided by Jessica and the entire Pharmacy team has been absolutely awesome. Never late on my scripts, they are always ready when I go to pick them up. Manchester should be grateful to have such a wonderful Pharmacy.

Communication is lacking here. They never called when a loved ones prescription was sent over. I…read morewent in to see what was going on and to pick up. I was told they needed 15 minutes to get everything ready. I told her I'll be back soon for it. I came back two hours later, was acknowledged and told it would be a few minutes later. Five minutes later, someone else calls me, asks for the insurance information again which I had already given and said it would be an additional 10 minutes. I was told they only fill prescriptions while patient is waiting... which I was never told. It's a waste of time for busy individuals such as myself. Mind you, I was picking up a small device, not medication. To top off my annoyance, a staff member was rudely speaking in Spanish about another customer. Very unprofessional. First time here and I'll be avoiding coming back!

I needed some replacement tubing for my nebulizer. My insurance will cover it, but requires a…read moreprescription from the doctor. After playing phone-tag for a week with my doctor's office, I finally got them to send the prescription for the masks and tubing to my local CVS...only for them to call me and tell me they cannot fill that type of prescription there or bill it through my insurance (which is total BS-they could special order and then bill it but they don't want to because it's a longer process, so they tried to pull the wool over my eyes. Nice try.) I didn't want to deal with any more headaches, however, so I scouted around on the internet for local medical supply pharmacies and found Arrow. I asked CVS to transfer my prescription to Arrow and then went there. I walked in and went to drop-off and was helped by a friendly pharmacist almost immediately. I explained my situation to her and she kindly informed me that CVS would not be able to transfer the prescription, that I had to have it in hard copy form or have them e-script it directly to Arrow. She then told me that they carry the supplies I need there, and could save the receipt so I could be reimbursed later. She walked me to the section with the masks and tubing and picked some out for me, then got me a price. I went to grab a couple more sets and thanked her. The other pharmacist who rang me up was not only also incredibly kind, but he gave me a steep discount-the entire purchase came to $16, when it should have been at least $25. I was truly touched and awed at the level of service and care I received here. Truth be told; I'm not used to this; I've been going to the big chain pharmacies almost my entire life. I don't think I'm going to bother fighting with my doctor's office and insurance to try and get reimbursed, at least not this time. Next time, I'll have my office send the prescriptions directly to Arrow; in fact, I think I'll have ALL my prescriptions from here on out filled at Arrow. There really are pharmacies where you are greeted promptly and given a high level of care and service, and Arrow is one of them! Thank you, Arrow!

If I could give zero stars I would. Went to pick a prescription at the CVS at 2639 Main Street in…read moreGlastonbury, CT. First of all they now have computer kiosks in front of each prescription pick up area. Well, I did not have my glasses and there is no way for me to complete this task that a pharmacy technician should be completing. I mentioned this to several of the techs behind the counter and all of a sudden I hear her screaming to the other technicians that he needs personal help because he does not have his glasses. Really? HIPPA violation?!?!?! This CVS used to be the best for prescriptions. Boy have things changed! I immediately changed the pharmacy I normally use so I don't have to deal with these totally disrespectful technicians. I am sure nothing will change here but sure as hell I won't be going back. I dare CVS to respond. CVS (Buehler)? CVS (Buehler)?......

Pharmacy asking to pay 20 dollars for my priscriptions, when i asked them i never used to pay…read moreearlier, they said to ask my insurance and were very rude i declined to pay and when i called my insurance, they said they never ran though my insurence. later when it ran $ 0 , nothing to pay, this happened twice. Please check with insurence, if you notice anything like that, they are lazy or a scam not sure.

This place is up the street from my job so my coworkers and I have gone a few times. Steak and…read morecheese is great every time. The fries are good and crispy. On occasion I've gotten a turkey sandwich which is also made well. I have t bought anything else here except the fresh sandwiches. The staff is always friendly. It looks like a regular convenience store inside but is clean and tidy.

Best cheese steak!!!! Cool people!!!!…read moreOpen late night!!!! The fries thoo!!!! Good Ambiance!!!! Sometimes