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    Stop & Shop Pharmacy

    5.0 (2 reviews)
    Closed 9:00 am - 1:30 pm, 2:00 PM - 5:00 PM
    Updated 3 weeks ago

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    CVS Pharmacy

    CVS Pharmacy

    2.6(12 reviews)
    1.6 mi
    $$

    I recently had a good experience with this CVS. This is not our regular pharmacy, but due to…read morecertain shortages, we were having difficulty filling a prescription. I called numerous places and this CVS was the first that had it. My phone hold time was shorter than at other places. After I asked the provider to send the prescription, I waited a bit and then drove to CVS. There was a short line, but they were well staffed and managed the line well. The prescription was not ready yet, which was not surprising to me in light of when the provider sent the prescription. They acknowledged that they had received it and offered to expedite it if I wanted to wait. They said it would be 15 minutes. In less than 15 minutes, they called my name and I had my prescription. While I waited, I bought Father's Day cards and some other essentials. This was the best recent experience I've had at a pharmacy. Five Stars

    If you have to use this CVS. It's not bad. I came in to pick up prescription almost an hour ago. He…read moresaid it would take 15-20 minutes, it's been that x2 at least. While in prescription purgatory I literally hear an employee tell an older (80s) man who asked if they carried shoelaces, "no dude we don't". Didn't realize dude was an acceptable way to address a customer. I came in to get the prescription- he said 15 minutes, it's been well over an hour. I get that you're busy, but I'm COVERED in hives and really need that medication. The reason it wasn't ready "computer glitch" ... just own it!

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    Walgreens

    Walgreens

    1.6(20 reviews)
    2.8 mi
    $$

    I am writing to review a frustrating experience at the Newington location. My goal is to ensure…read morethat other customers don't face the same lack of professionalism and conflicting information that I encountered today. This morning, I proactively called the store to confirm if I could bring my children in for passport photos. Wanting to be mindful of the staff's workload, I asked what time would be most convenient. The employee I spoke with confirmed that the passport photo department was open until 9:00 PM and agreed that arriving between 6:00 PM and 7:00 PM was perfectly fine. When I arrived with my children during that agreed-upon window, the experience was significantly different: *Wait Time: We were made to wait for several minutes before being acknowledged. *Refusal of Service: When the employee in charge of photos finally approached, she abruptly stated, "I don't do passport photos." with no other context. I had to probe to find out why and she just stated that she doesn't not do passports past 6pm. *Contradictory Policy: When I explained my morning phone call she was incredibly rude - accusing me of lying and online says passport photo is open until 9pm. As a customer, I did my due diligence by calling ahead to avoid any inconvenience. Being turned away - especially after being told "See you then" by your staff - is unacceptable, as was the dismissive attitude I received upon arrival.

    We have been periodic customers of this Walgreens for sometime. This year, we've had some negative…read moreexperiences. In recent months, they have not been able to fill time sensitive family prescriptions more than once. They haven't told us what other area Walgreens can timely fill the prescriptions. Once, that led me to call three different Walgreens and none of them had the medication. I then called a nearby CVS, and they had the medication. It's not a great customer experience to call a bunch of Walgreens. This seems like a solvable computer system issue. My wife recently requested that other time sensitive prescriptions be sent to this Walgreens. The provider said that they would immediately send the prescription. When I reached the front of the Walgreens line about 25 minutes after we left the provider, I was told that they hadn't received the prescriptions. I was prepared for this answer, because I've heard this particular Walgreens say this on multiple prior occasions. I normally don't press, but I explained the time sensitivity on this occasion and the fact that the provider indicated they were sending the prescription immediately. Walgreens said they couldn't do anything because they didn't have the prescription. Since they were clearly not going to call the provider, I called the provider from the pharmacy area. The provider confirmed, as I believed, that they had submitted the prescriptions through the system and suggested the pharmacy was making a mistake on their end. The person who originally helped me said she could still not find the prescription. I stated they needed to do something more under the circumstances. A second person then started communicating with me. She said they couldn't fill a prescription that they didn't have, and she told me to "Have a nice day", but she did so in a tone to make clear that she meant something else. At this point, I had decided that we would move the prescriptions to the CVS I had previously used. But our provider's office asked for an opportunity to talk with the Walgreen's pharmacist since their system showed that Walgreens should have the prescriptions. The provider called back in a few minutes. She was able to talk to a different pharmacist at that Walgreens, who confirmed that the prescriptions were in the system and the person who helped me hadn't looked in the right place. I certainly understand mistakes like that can happen. What I don't understand, is why employees would choose to disbelieve a customer who is telling them that such a mistake is being made and then rudely and vocally decide to do nothing about it. When I returned to Walgreens, a pharmacist I hadn't spoken to was apologetic and helpful. The original employee I spoke with also apologized. I didn't see the employee who told me to "HAVE A NICE DAY!" That was probably for the best. Two Stars based upon these recent experiences.

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    Stop & Shop Pharmacy - pharmacy - Updated June 2026

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