This is my normal go to pharmacy and everybody is nice and friendly…read more Every time I bring my dog through the drive-through, they always give her a treat!

This is just my experience in the store, I have no experience with the pharmacy. The entrance is at…read morea light, so that's nice if you have to turn left to get in. The parking lot is well lit and has lots of room. There's even a bench in front of the store. Inside is clean, a little full for a CVS but everything is where you expect it to be. Extra stars for the employee who checked in from his break and went right to ringing before even putting his uniform shirt back on. I was so happy to have someone help the line move while the other cashier was being bogged down by slow understanding customers. Who needs the formality if it gets me and my fellow customers on our way?

I am extremely frustrated with this store because they forward phcy phones and it doesn't even RING…read morefor them to hear or answer ca;lls. Give it a try and see what happens. I need my prescription info urgently and I can't get through. I was actually in that store 2 weeks ago becuase I couldn't get through and there weren't any other customers at phcy and the 3 young people behind the counter were tripping over themselves trying to clean! I said why isn't the phone ringing? They said it's forwarded because it's too distracting!!! SERIOUSLY????

They don't answer their phones. Been on hold for 28 mins and counting!…read moreNot a good way to run a business...... UPDATE: Still on hold... 47 mins and counting. Tried 'chat' they told me to call pharmacy (?) Some help, huh?

On September 26th I had an outpatient surgery at the hospital which called in two different…read morepainkillers to this pharmacy to be used if needed for pain after the surgery. On September 28th I received notification that the status of one of them was as of yet unknown and the other one would not be ready until September 30th. It's a good thing I have a high pain tolerance. I called the pharmacy to cancel the prescriptions being filled and to obtain the numbers of three previous prescriptions which I had transferred there recently due to a current move and they only had a record of one of them even though I had confirmed them with the pharmacist at another time. They offered no apology nor were they concerned that I am taking my business elsewhere. I consider that they are totally incompetent, unprofessional and an example of the worst form of customer service. I would tell anyone to avoid them.

Best pharmacy around never ever have to wait it is always ready they notify you with a text I just…read morelove this place

I brought a FedEx shipment of three packages to this location for pickup by FedEx. One of the two…read moreassociates at the front counter told me that each package needed an individual tracking number. The other seemed completely unaware of how to interpret the shipping label at all. I informed them the labels were generated on the FedEx website and were correct and that I had made similar shipments in the past without issue from that location. The first associate rudely responded that I needed to leave with my packages and find another location. I left and traveled to the FedEx full service location in Northford Ct. There, they informed me that everything was in order, handed me a receipt and wished me a good day! I recommend avoiding this Walgreens for shipping FedEx packages. It's worth an extra few minutes of driving to find knowledgeable friendly service.

This pharmacy is the worst. On hold for 30 minutes, days to fill prescriptions Promised pickup…read moretimes ignored.

They are permanently CLOSED over 2 yrs ago.... It was a fantastic pharmacy for decades and we are…read moreall sad they decided to retire....

Nice little family owned pharmacy. The personal touch you do not get at the big storesread more

Don't try calling these people unless you like listening to a bot…read more I find the store to be terribly understaffed and waits at the register for someone to take my money lengthy.

The Walgreens pharmacy in Berlin was the worst experience I have EVER experienced!! I just had…read morerotator cuff and tendon repair on my right shoulder. For anyone who doesn't know it's a severely painful recovery. I don't usually go to the Walgreens pharmacy, but they were the only ones that carried the pain medication. My doctor prescribed.. when it was time to get my refill. They were awful.!!! I went to pick it up. They said they couldn't give it to me that my insurance needed a pre-authorization from the doctor before they could give it to me. I called the doctor then they have to call the insurance once they get the pre-authorization they have to give it back to the pharmacy. All of this takes a couple days. My surgeons office kept saying they didn't understand what the problem was. They had sent authorization back to the pharmacy within the hour. The staff at the pharmacy was so rude to me. They acted like I was drug seeking lying and just being difficult. I am two weeks out from the most painful surgery I have ever had from a surgery. My surgeon said is going to take six months for full recovery. I will never go back there and I will never recommend that place to anyone.!!!! the main pharmacist was supposed to be the manager she was argumentative instigating, completely lacked professionalism or any empathy accusatory it was awful!! Someone like that should never be in the medical field in any way shape or form.

Wendy was great taking care of our order! Clean store, venders do need to do better when checking…read moretheir products.

Walked in to this CVS to get some cold meds. Huge parking lot. Overall a nice organized store. Has…read moreall the services including pharmacy, photo printing, passport photos and self checkout kiosks. Saw lots of deals on many items. But one eye sore was a pipe sticking out of the ceiling to collect leaking rain water from the roof.

Always there to help...reminds me of my home town pharmacy long ago. Wouldn't go anywhere else!read more

Everytime i go here there are several folks milling about behind the counter and only 1 register…read moreopen. The customer service is quite poor here. People are clearly unhappy and moving as slowly as possible. They have no empathy for the person who shows up sick and uncomfortable. They like to spend time scolding their customers. I've had it and am moving my business to another pharmacy!

The staff have always been very pleasant and helpful. I primarily use CVS for prescriptions and…read morefind that the pharmaceutical staff are knowledgeable and have assisted me in the past with recommendations on over the counter drugs and answered questions that I've had on prescriptions. They've always been friendly and willing to assist me.