The bitch with the low cut thinking she'swas super disrespectful. I simply asked her for a hand warmer and she insisted there was none when in the app its states the store had. I told her it was in the front and old me no and asked "do you even work here?" If CVS employee don't want to work, I advise them to collect unemployment or create an Onlyfans, cause bitches be dumb. read more

CVS Pharmacy - Drugstores Near Me - EDGEWATER, New Jersey

Rude customer service by one person on staff who should be fired. Treating sick people awful. Some of the folks in pharmacy need a lesson in kindness. I literally was told by this person i do not know if we will ever have your medicine ready. What kind of response is that? Same person was rude to the person before me. But there are awesome people on staff too-a woman named Charlene is awesome and should teach that other staff on compassion. read more

Came in here to pick up some drinks. A bit disappointed to see the fridges mostly empty. Not sure what that's about. Besides that, this location is quite large and has plenty to offer. Staff were very friendly and polite. Plenty of parking and is located in a community center with other shopping businesses. read more

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$3 for a 20oz Diet Coke is robbery. All of the prices are ridiculous, you can drive less than three minutes to Acme and Target. I wouldn't go there for anything read more

Once again returning for a CVS visit wondering why the atmosphere is literally deceased. I can't tell if I'm in a morgue or CVS. Everyone here including employees seems like they'd rather be anywhere else. I'm not purposefully being offensive, I honestly just feel like there should be at least 15% of an attempt compared to the 10% I'm observing, to make the customer experience slightly better. Side note, why does the pharmacy seem to never improve and close before it opens. C'mon CVS, y'all can do better. This is Edgewater, NJ, on the 'Gold Coast'. This feels like the Gray Coast. read more

The only reason we use this CVS is because our insurance does not work with the other pharmacies. (Ie walgreens) This pharmacy has ALWAYS been the worst ever. Making mistakes, putting the wrong medication, saying the medicine is ready to be picked up but it wasn't ready to be picked up. It may be worth the extra drive and go to the other CVS in North Bergen. That one is run super efficiently. The other cvs in target, we are trying that one oh next bc it's closer. The turnover of pharmacists in this CVS is laughable. They need an entire overhaul of this place. It's like they send the drop outs to this one. read more

Worthless. Had the doctor call in a prescription on a Sunday, because CVS at Target was closed. Called a day later and got a message: "we are working with your provider on an alternative". WTF. He gave me what he gave me for a reason and it works for me. Idiots. Anyway, if you have to use CVS pharmacy, use the one at Target. But you would do better at a "mom and pop" pharmacy. And you won't have to go through all the automated phone BS, and "leave a message and we will call you back in an hour" nonsense. What is this? Some sort of drug deal? read more

Team is really nice. But store has hardly anything on the shelves I shop for. In fact, some of the shelves are so bare it looks like the place is closing. It's unusual for CVS so whoever is managing this store should be embarrassed. read more

This complaint regarding CVS on 65 River Road, Edgewater, NJ. 07020 This is the worst pharmacy I ever dealt with. They put you on hold for over 69 minutes because no one care to answer the phone. I am 75 old senior I needed to have a prescription filled ASAP because I fell down on my lower back and I was in an excruciating pain. Their management needs to know that. They are disgusting and I hate them. read more

Everyone was nice when I went there from the front desk to the pharmacy team. They are also well stocked on supplies.

The worst customer service I've EVER had in a pharmacy! The technicians AND pharmacists make errors and are rude - esp Cynthia. Sam George in charge. Their billing miStakes cost me time & money regularly! I've tried using resolute this due to their convenient location but it's NOT worth it!! read more

Worst managed pharmacy ever. Old systems are always crashing. Was told my prescription would be ready by 10 am, came at 4 pm still not ready. AVOID. read more

TL;DR: The store is fine, the pharmacy sucks. If you are loyal to CVS Pharmacy, go to the CVS in Target further up the road. *Edit* I did reach out to Twitter and email their customer service and spoke to the regional supervisor. My review doesn't change and I encourage you to complain if you get horrible service. Nothing will happen if people only complain on Yelp. I agree with the other reviewer. The STORE is fine. I've gotten excellent service at the registers. The PHARMACY is horrible. It was my first and last time at this pharmacy. I came to pick up a prescription, they said they didn't have it. Normally, it's fine to leave it at that but the two girls were laughing, as if it was funny that they didn't have my prescription. I also had to say my date of birth loudly three times. About 20 minutes later, close to 9pm, I get a text from CVS saying they were filling my rx but needed my updated insurance information. The girl knew who I was when I called, without saying my name. She said they 'legit just got it called in'. That was suspicious since NY (where my doc is) has a new state law about prescriptions only being electronically sent out. So why would they call it in? I digress. I asked for the pharmacy to transfer the prescription to a NYC CVS. They said yes. The next morning I went to the NYC CVS. My CVS app no longer had my prescriptions (should've taken a screenshot). The NYC CVS didn't see it in the system either and called the Edgewater CVS. Nada. Zilch. The girl(s) at Edgewater CVS DELETED my prescriptions. The story doesn't end there, but I will end the review here. Yes, this is a rant on customer service, but more important, it's not cool messing with someone's medication!! The lousy rating on Yelp speaks for itself - and I'm not alone. DON'T come here. I wouldn't have if Target's pharmacy was opened later. read more

Review is for the Pharmacy only: Unbelievable how rude and uncaring this pharmacy staff is. I used to come here regularly to get my prescriptions but now take all my business to the Walgreens down the street (who are absolutely fantastic by the way). Bad Encounter #1: Started receiving a new prescription. Went to go drop it off and the girl with the short black hair (if one thing is consistent across these bad reviews it is her) takes one look at my script and informs me "yeah we don't have that", didn't look at the computer, the shelves, nothing. A little taken back - i asked if she wouldn't mind calling the CVS down the street if they have it in stock. "We can't do that here". yeah OK. It didn't have to be said, I was being profiled for the prescription i was being given - as she rudely handed back the prescription without looking at me and went back to whatever mundane task she was given. Remember ladies you took a Hippocratic oath too. Bad Encounter #2: My doctor wrote me a script. I was having trouble getting a hold of them for a refill, but after a little back and forth I received a phone call from their weekend crew advising that they had called it in to this CVS location. I waltzed back into the pharmacy and informed them of the conversation I had and if they could check and fill it **please**. Pharmacist yells over to the tech "what's he trying to get?", tech loudly announces my prescription to the whole store (not loud enough lady - i don't think the people outside heard you). "nah i can't just GIVE him that". Seriously?? Can you show even the slightest bit of professionalism and integrity??? After bad encounter #2 i vowed never to return here. How the behavior of the pharmacy staff hasn't been investigated by CVS is beyond me. Profiling people for the prescriptions they receive is beyond wrong. read more

Can't believe this place hasn't been reviewed. I've been coming here since I moved back to the area. Service is usually friendly and I came here for my flu shot last year. I favor this location for the convenience and because of the frequent email coupons that I receive for being part of their CVS rewards program. It's a typical CVS and carries a multitude of items. This is my go to place for convenience items when I just don't want to take the extra time and go to Pathmark. It would be amazing if they put a Minute Clinic in this location. read more

Once again at 5pm waiting 20 minutes at the drive through to pick up my medication only to be told it hasn't be filled yet ! I called at 1pm to make sure it would be ready they yes I can pick it up after 2 Pm. This is not the first time. If they didn't have the medication why tell me to pick it up. It can't believe how frustrating this is all you get is I'm sorry . If you don't have the medication tell me . I don't enjoy wasting me time in cold car. CVS could of text me that they did't have it. CVS send useless text all the time and not the necessary one you need. People get your act together better yet I'm changing pharmacy! read more

I have been trying for a few days now to schedule a covid 19 test in the driveup and this store is completely booked every day all day! Hard to believe but they dont even give you a possible day to choose a time from. read more

The pharmacy staff have been rude over the past few years. The mindset was "why are you bothering me?" However, I have seem some improvement in the staff's demeanor and temperament lately. Another pain point is that medications always seem to be out of stock. I would recommend the Walgreens Rx 1/2 mile down River Road. read more

Workers in this pharmacy cannot be bothered. The lady told me to get my sons prescription at another cvs because she can't be bothered to transfer it over when I have medications at this pharmacy. Why would you tell someone to go to two pharmacies because it's inconvenient for you to do the transfer? Most pharmacies want you to transfer to them. They don't care so better going somewhere else. Her name is Carol on the phone with an unhelpful attitude read more

I love this pharmacy. They greet me by my name, plus, have all of my prescriptions ready without me saying a word! Love them there.

The pharmacist needs an attitude adjustment. She's unfriendly, extremely rude, and not professional at all. I don't care if people know I'm taking medication or whatever but she was saying it very loudly and kept repeating it. -.- okay I heard you the first time you don't have to shout and let the rest of the store hear it. I dread seeing her but thankfully the pharm techs handle the grunt work and I interact with them instead of her. And this one guy was hanging out by the counter listening in our conversation. She could have told him to move aside! 3.5 stars for the actual store. It's usually not stocked that well but whatever I get most of my stuff at Harmon. 5 stars for the pharm techs. -10 stars for the pharmacist. And from reading the other people's reviews i'm not surprised this CVS has such a low score because of her. read more

I've read some of the negative reviews and I don't get it. EACH AND EVERYTIME I go there they are kind, sweet and helpful. Further, the ladies at the pharmacy never have lost a prescription unlike other pharmacies I've witnessed and they are quick and efficient in terms of service. Just as an example, I had to get a prescription for my son. It's one of those meds that costs close to $1000 and because I have not fulfilled my deductible, ALL of that would be out of pocket. I whine a bit about the costs and the pharmacist then walks me through how to get a coupon for the meds on a website which then saves me over $300!! A godsend I'm a fan of these guys and they are even gentle and sweet when I come in for my annual flu shot. They make things very easy and pleasant for me. read more

So disturbed by the lack of common courtesy received from pharmacy staff, one in particular Carol F. She was so unpleasant. If you don't like your job don't take it out on the customer. Not a smile or a nice tone in her voice. Made me feel like she was disgusted to even take my prescription. read more

This store is in a nice area, has good hours, is not too crowded and the products are good. They also have good sales and the employees are helpful, professional, polite, informative and positive in other ways. The names that I remember include Sameer, Esperenza, and Alan. read more

My husband and I took our disposable camera from our honeymoon there to be developed. They told us it'd take about 3 weeks to a month, so we followed up accordingly. First time, they said they still didn't have it. Second time the same thing and they told that they would call us once it arrived. We gave them two more weeks. We received no call. Finally we call back and they tell us that they lost all of our pictures. They told us that we were aware that our pictures were being sent over the mail and could be lost. If that's not bullshit, I don't what is. Imbeciles. read more

The location has improved significantly in the past year or so. The pharmacy staff and managers care - Gloria and Fatimah are both great. The overall cleanliness and ambiance are great as well. I do find the stuff I am looking for. The racks at the entrance can improve. read more

this is the worst store possible in Edgewater not only do the employees follow you around every 2 seconds asking you if you need help when you clearly don't then you get told to shut up when you get upset at how annoying they are I don't appreciate the customer service is the worst if you're smart go to Walgreens across the street it's worth it they're nice there and they don't make it a hassle it shouldn't be so ridiculously stressful to go get some body lotion and water when you're saying somewhere for the night read more

Go to Duane Reade by Wholefoods. Due to insurance, I had to find a CVS. I was incredibly upset as DR runs like a family owned pharmacy. They really do everything they can for you and are so respectful and positive. Now THIS place, this CVS in Edgewater, is the opposite of everything I just wrote. They don't want you to ask anything- you're bothering them. They hate working there and it shows. The pharmacist is a snob and always wants to leave a few minutes BEFORE closing time. So if you rushed to get there and it's 10 to closing, it's the end of the world for them. Who needs this ?! Go somewhere else for meds so they start to question why numbers are down and realize it's the staffs miserable-selves driving customers away. The other employees are fine for the most part ; just skip the area in the back where there is a princess in a white coat. read more

Never in my life have I met a more ignorant crowd of workers, you would think they where doing me a favour, moved to New Jersey in January didn't have a great feeling about them but said everyone has bad days, so gave them another try but to no avail, had to go for serious surgery, my surgeons Nurse practitioner rang to ask if I had received a certain pain killer etc from them and told her yes I had got my limit for month, first of all never got any pain killers from them, felt like I was telling lies to the Nurse, so all in all was sent home from hospital with no medication after serious spinal surgery, rang myself and was told no never had any medication questioned them why they told her I did, couldn't tell me they said, so then I got on to my surgeon mad more inquiries to them, and yes never got anything from them, all in all I have been in agony, had to send my daughter to Englewood to collect prescription for me I live in Edgewater, and she doesn't drive, so all in all, this has really put me off CVS Edgewater, I would stay away from them I'm now going to a wonderful family run pharmacy with 24 hr personal service, I can't stress how much inconvenience and pain and embarrassment they have caused me, but this won't be the end of me, they are a disgrace and should be struck off. Horrible horrible staff read more

Friendly experience in my one trip to this store. Super nice in helping me when I required assistance. Store environment was nice. Only negative is a function of its location on river road. The roads in the little complex are tiny, crowded and stressful. read more

Pharmacist (small woman) is BEYOND RUDE! No greeting. Throws Rx and receipt at you. Asks multiple times my birthdate. Announces birthdate and Rx loudly several times so everyone can hear! I have had to deal with her a handful of times and EVERY single time it's the same obnoxiousness. However, the store staff is always super nice. Unfortunately I will have to move to the CVS at Target pharmacy only 1 minute away. read more

I am rating their pharmacy. If I could zero stars I would. They gave the incorrect medication to my father for his blood pressure and he almost died because of it. Good luck trying to reach their customer service line. I was pretty much told nothing would be done. Do not go for your medication here. You will regret it. read more

THE WORST PHARMACY!!! Go to Duane Reade or Walgreens. I am pregnant and the staffs can see Im a pregnant woman. The staffs are all very rude, and they do not care about the patients or patient's privacy. They are not listening to me..I have not seen that kind of people in my life. The staff who help me yesterday gave me a wrong information of my insurance coverage, so I need to do check by myself to call the insurance company. And another staff helped me today, she was really rude and did not explain what I have to know so I need to check every steps and ask her..Also she was standing so far and asked me my personal medical issue questions, and I needed to answer very loud.. All staff and pharmacist's are really rude. DO NOT GO THERE read more

I love coming to this location! The employees are always so helpful, I can quickly go in and get my medications without a problem. The drive-thru is such a convenience, it is a fast transaction. read more

This pharmacy has the rudest pharmacist ever. I went to pick up my refill and she treated me like an idiot saying that it wasn't refilled and gave me a why are you here attitude. Very rude and disgusted by her attitude read more