If you want a pharmacist who actually cares, go see Brian at CVS. He brings a rare level of empathy…read moreand respect to the counter that makes a world of difference. No matter how busy the pharmacy gets, he takes the time to be incredibly helpful and patient. Outstanding customer service!

when you call in you can not talk to a real person. I hate…read moregoing there. The people are nice. You just cant get to talk to a live body anymore.

I've been on the hunt trying to find an available vaccine for my 93 year old grandfather and it…read morehasn't been easy. After calling around to 29 places yesterday, the 30th place that I called was The Medicine Shoppe in Boyertown. Ed picked up the phone and he was beyond any level of pure kindness that I can't even think of any words to say. He took a few minutes out of his day to talk to me versus a majority of other places I spoke to who wanted to get me off the phone as quick as possible. Ed is truly pushing and advocating for the Group 1A also known as - the high risk, and elderly. He was so genuine and compassionate that I felt the passion for what he does, did, and will continue to do during our entire few minutes, spent on the phone together. After calling around everywhere yesterday and then hanging up the phone after speaking to Ed. Him and his staff are true superheroes trying to help out their elderly patients. From a granddaughter who is trying to help her grandfather get his vaccine... Thank you Ed and your entire team for what you are doing day in and day out.

They are angels to our community by giving the Vaccine to so many. Also, they are so very…read morefriendly. We get our flu shots every year due to them and our Township. Ed gives a shot so well that I don't even know I got a shot. Thank you so much for your support to our Community.

I've been coming to this pharmacy for a few years and now I won't go anywhere else. The prices…read morehere are unbeatable if you need to pay out of pocket especially. Every employee here is AMAZING!. If there's an issue with your script it's not the "its your problem" like the chain pharmacies, they actually will take the time to help sort it out. This is how pharmacies should be, small town, personal service with kindness and compassion. You are NOT a number here. This little shop is more then a pharmacy also, there is an array of everything here from typically pharmacy stuff to local candies, American made gifts and even a jewelry counter, its the most adorable little shop! Always a home town feel, this is family owned and it shows. The owner is always there working side by side and although I've never dealt with him, its apparent he cares about his business. Joel has been such an incredible help over the years, in fact i followed him here from his previous pharmacy, he's that amazing. if there's an issue, he will let me know and help me sort it. He's always incredibly kind, super knowledgeable and always professional, I'm so grateful for all you've done to help me. Courtney is always a pleasure, always upbeat and will always take time to answer your question, she's a wealth of knowledge this one and an effervescent personality i love. There is no shortage of good Ole small town love here. I PROMISE you, once you see the difference a small pharmacy makes, you will never go back to poor service, over priced products and pharmacists that don't know their ars from a hole in the ground at the chain pharmacies.

A great locally owned pharmacy. The people here really care and want to make sure you understand…read moreyour prescriptions and help you find anything you might need. They are also a compounding pharmacy so there's that added level of service. They also have a really nice gift shop with PA-made jewelry and other interesting stuff. If you're into essential oils they also sell a wide selection of them as well.

Listen, we all know the pharmacy can get busy. I am standing here right now waiting for my…read moredaughters medication and there's about 10 people standing waiting as well and Monica got them all checked in and in a timely manner. She has been so pleasant and is kind. She is one of the nicer and up to beat workers here.

Worst cvs around. Rude and need to learn a few things about customer service. I watch them shut…read moretheir drive thru on people who are waiting in line long before their "close". In fact I was at the window when one worker said someone is behind her should I take her. And they said no close up. Now she had been waiting there for 25 minutes in that line behind me who was also waiting. Who is to say she didn't need that medicine. She pulled up and they rolled their shade down on her. She was yelling for them and all and nothing. Then there was a time I was in there at open. Looking everywhere for a worker as the self checkout wasn't working. I too had to get to work. But no one is around. Finally she comes out and she is talking on her cell phone. I ask for assistance and she gives me an attitude. I said I could have robbed the store and you wouldn't have even have known because no one is out here. She was like I can see you on the camera. I said well then clearly you aren't watching it because you would have seen me looking for someone to help me or heard me calling for someone... it wasn't a secret I was having an issue with the machine. Honestly the worst cvs ever. All of them are rude.

Find a different pharmacy - quick!!!! Rx called in by the doctor on Tuesday; got a phone call same…read moreday that they did not stock the item, but it would be available in 2 biz days and they would call me when in; a week went by with no call back so I called them. Informed they could not get the RX, reluctantly agreed to check other stores and found nothing in a 25-50 mile radius. Said they could not help me any further and basically hung up. I called the doctor who informed me CVS in general has become a problem for them in filling script. Suggested Wal Mart who had the Rx in 1 hour. I changed both my wife and my prescriptions to Wal Mart.

Truly a terrible experience. The staff was rude, the line was incredibly long and it took forever…read moreto fill our prescriptions. I had to go to the store 3x while the staff searched and said they didn't have all the prescriptions the doctor sent in at 3:00. At 7, they kept saying they weren't coming though and my doctors office was long closed. Miraculously at 7:30 they just magically appeared and were filled. The pharmacy area was dirty and unkept. I can't imagine the board of pharmacy would approve this location. Get your act together CVS.

This Pharmacy is the WORST! pharmacy I've ever dealt with!!!! The are ignorant rude and nasty to…read morecustomers.. one pharmacist says one thing then another says something else no one knows what they are doing & they try to make it as difficult as possible to full prescriptions esp if it's a script 1 or 2. I HIGHLY suggest you don't go there. I'm putting in a complaint with the state & have already contacted local state rep on the unprofessionalism. If they hate their job they should quit!

I miss the CVS on Charlotte St Pottstown Pa They were the…read morebest (kind and friendly) Been to one on High St now a few times since other has closed down I'm older and I have trouble seeing the print on the card reader and when I asked a question about it the pharmacy cashier girl responded very rudely. I was taken by surprise. Perhaps she didn't intend to sound so rude but the tone she used made it very rude. My husband even heard how she spoke and he left the front staff know that she was rude to me. I'm considering never going inside again. Her name was Sara according to my receipt. Please train these employees to show kindness What they do is not just a job but a profession. We sometimes look to others for assistance and being older myself and a lot of older folk use this pharmacy now more then ever

Been coming here for years with no issue except the new lady that works at the pharmacy drive thru…read morenamed Lucky is always annoyed with customers

While this is not a very large CVS, I find everyone in the pharmacy to be most helpful. I left the…read moreCVS in Audubon about two years ago because they were very down in the pharmacy staff. I felt like a number and a dollar sign. Today, I needed an inhaler for my cat and Peter was able to get me the very best price. I truly appreciate his taking the time to research and not be so quick to just quote a price of $450 for the inhaler. Many other pharmacies would have done that. even Costco did not find the price I received here I highly recommend. very customer focused. I am on Social Security, so this is extremely important to me.

Amazingly helpful staff especially Karen who always goes out of her way to help me find items. The…read morepharmacy is phenomenal. The staff is kind and caring and very willing to explain medication's and answer my questions. Great place for flu and other shots as they are efficient, and the tech gives a great, painless shot.

I left CVS pharmacy about 2 years ago for a better pharmacy experience. I put up with a lot from…read morethem also, but didn't want to leave a pharmacy again. It's a pain. This last visit was the last. Prescriptions are never ready. The pharmacists don't return calls after they are supposed to be calling the insurance company to get it to go through. The technicians have no idea what they are looking at on the computer and obviously are not trained appropriately. Once my scripts are called in by my doctors, they seriously do not fill them till you call and even then, they may not be ready. I'm done!!! Goodbye and now I don't know where to go!! So disappointed!!

Horrible service at the Pharmacy. I turned in the request for prescription medicines and after 2…read morehrs called the store to ask for the status. The lady that answered was downright nasty. In the order form for the drugs it said they promised me the drugs at 11:35AM. I received them at 3PM. The lady on the phone seemed mad that I called and was wondering when the drugs would be ready. They have a sign that the customer should be nice and respectful. The pharmacy personnel should start with themselves. Last time I go there.

We came here for COVID-19 PCR testing as negative results are required for our upcoming…read moreinternational flight. Drive-thru process was easy enough. You have to register your request online. Once you answer initial screening questions, you'll have to make an appointment. The trickiest thing for me was to upload our insurance cards since I could not use texting options. Time limit of 20 minutes to register seemed long enough initially, but it became a fight against time since I had to take a photo of cards, crop them and upload them. Epic failure, but as the saying "If at first you don't succeed, try, try again!" goes, so I got my photos ready to upload, and then tried to make appointments again. Actual test was a drive-thru affair. You show up on the appointed time, drive up to the window, provider will go over necessary patient identification questions, double check your registration information, gives you test kits, and supervises your self-administering test process. She instructed us to deposit test tubes in a bin and told us the results will be ready in 1-4 days. You had to establish CVS account online when you received an email. We were so happy our negative results were posted in two days. Airline requires testing done within 72 hours of departure, and obviously 96-hr turn around wouldn't have worked... I think it's an expectation management technique. It all worked out at the end!

Here is a strange place that never seems to have what you need when you need it. Need cigarettes?…read more They don't have your brand. Pregnant wife craving jello? Maybe she'd rather have pudding. Want to buy a gas station cheeseburger? Here's a chicken sandwich. You get the point. Also, the place is the uncrowned king of strange signs on the door. One such sign recently decreed that the store would not be selling eggs to minors during Halloween for customer safety. Maybe the teens would rather throw a can of beans at my car anyway. One benefit here is the amount of gas pumps, usually you won't have to wait. On the other hand, there's barely anywhere to park if you're NOT getting gas.

Grabbed a $7.00 cheesesteak, and they had mini-small bags of Good's chips (BEST potato chips there…read moreare) to go with it. The roll was fresh and soft and the steak was hot and delicious! This is a classic drive-by gas station and convenience store with a great deli counter and good food. If you're looking for a high-quality sandwich on this stretch of Rte 29, stop here!