Pharmacy is much better than before Dont worry about old 1…read morestar reviews I had 5 cars infront of me for prescription pick up , and i didnt have to wait no longer than 8-10mins , it was quick service . Some people just complaints , but respect the worker inside , they cant rush on medicine or any other drugs , it is big responsibility for them and it does take time . It is busy location but very convenient Clean and organized Walgreen .

Take days and days and days to fill very popular non controlled over-prescribed meds that most…read morepharmacies carry a crap ton of and it's super expensive. Also this location I spent over $600 in one night on beauty products but the beauty center thing the Indian lady flipped tf out on me like a psycho because I used less than a pin drop amount of a $7 foundation I was going to originally buy but her flipping out like a psycho threatening that I buy it made me throw it back and walk away. She also kept talking over me and didn't let me talk. Rude. Also why are you working the beauty section if you won't even help? Do your job then and I won't have to color match myself jeez. Also, when I spent $20 on a gel moisturizer I bought that was in a sealed container in a sealed box somehow was completely empty and sealed on tight with like superglue and I brought it home and opened it and there was no gel inside. I was like great. Wonderful. *sarcasm*. Definitely switching pharmacies and going to Walmart for beauty stuff from now on. I'll take my $$$ elsewhere. Oh also now she's following me and standing right in front of me. Fun! Being stalked! Also blocked my way and wouldn't move.

You can no longer walk up to the pharmacy counter (even to just ask a question or buy an over the…read morecounter med). They are refusing service if you don't first touch and put all your info into a computer kiosk that is touched by all the sick customers (including me sometimes). All to make it easier for them and further separate themselves from the customer. What a mistake to force customers out of the store and into the drive through or to a competitor.

This is the absolute worst Walgreens around. I had a 10:30 AM appointment for my mother, who is on…read moresupplemental oxygen to receive her bivalent vaccine. I purposely filled out all the paperwork in advance online When we arrived, they did not have any of the information. Moreover , I waited for 30 minutes for them to "Print" the forms for me to fill out. I informed them that my mother was on mobile oxygen that was running low and they could not have cared less!

This is the rudest store I've ever been to! The African American lady with the Crocked wig I think…read morewas the store manager would not even allow me to speak without screaming at me! I've shopped at this store for over 15 yrs I will be calling corporate tomorrow!

I think it's nice that they offer self checkout for people who prefer that, but the fact that they…read moreforce it now is pretty uncool. I prefer having an employee ring me up rather than me doing their job for them. If i got a "self checkout discount" i would be more happy about doing it. I asked if an employee could take me at the register rather than ringing myself out, and she got mad at me and grabbed everything out of my hands and rang it at the self-checkout with an attitude. This whole thing is just big companies using "convenience" as a mask for wanting to pay fewer staff members per shift, and theyre making it harder on the sales floor workers having fewer staff when a customer needs something like cigarettes. Kinda sad considering so many entry-level jobs that are closing up.

To the lazy, young cashier at Osco Pharmacy. There is no new rule that does not allow you to ring…read moreup a dry coffee bag when I am picking up my prescription. Yesterday, I had a bad experience here. I walked all the way to the back of your store to grab my prescription tooth paste. I am told it costs money. I got it covered through my insurance last time I picked up. This narcissist child could not handle her job. First, she tries shaming me, telling me that last time, they filled it and it just sat, so now I have to pay? Really? No, that is not how things work. You do not fill unless you get a message to fill. And, if it was sitting there for months; why would you not call me? Then, she could not figure out how to get the cost to zero with thd same insurance. She recruits another pharmacy technician or cashier, Im not sure bc she was just as clueless. They tell me they need a prior approval.....for toothpaste???? This seems to be the lie pharmacy tells you when they do not know how to do their job. Then, I ask her to ring up the whole bean coffee in my hands,the only thing I was there to buy. I have purchased many items at the pharmacy over the last 30 years. This lying child tells me that she is not allowed to ring up my dry whole bean coffee. This is why narcissists should not work with people. This chick's ego was hit when I called her out that the tooth paste was free last time. Then she brings up a medication that I do not need filled for another week and then puts it through even though I told her I did not need it. It was like she needed to talk down to me bc she could not figure it out. They are like, sorry it's way too early for your med. I repeated that I already said this. Get rid if bad cashiers who have large egos and bad customer service. When they cannot figure things out, maybe your new hires will not make up rules and talk down to your customers. There is no rule about not ringing up dry food. The ONLY rule says you have no scale at the pharmacy, so you cannot ring up weighted items. Thank you little pathetic cashier who has to punish me for her own incapababilities, by sending me across the entire store to ring up my whole bean coffee. You have horrible customer service skills. Lies, shaming, one-uping, and false smear stories are not customer service skills; they are signs you have Narcissistic Personality Disorder. Or, you are just a brat who should not work at Osco drug.

The recent roll out of the Pharmacy Application has got to be a case study in poor project…read moremanagement, quality assurance, and error in management judgement for a software project. The application is plagued with the inability to create a "Sign In" as it falls into infinite loops and inability to play nice with with the popular grocery side of the application. Furthermore, when you contact Technical Support to resolve these issues (as the application instructs), it takes weeks to get a response and the "solution" prescribed has little or no correlation to the problem you describe. Probably the biggest failure is the decision to roll a "Beta" version out to the general public who have no idea of what that means and only want their prescriptions filled. In addition the company has installed a "big brother" application that performs detailed tracking of every detail of your RX fill history so the Pharmacy now can block access to your prescriptions even if the doctor prescribes it and the insurance company approves it. Of course Osco management thinks that, some how by osmosis, your doctor will know the "magic words"they must write on the script to override the system block on you getting your meds three, or any, days "early". The bottom line is the application rollout strategy must be to increase the blood pressure of Osco customers; maybe they have a deal with Big Pharma to sell more blood pressure meds! Do yourself a favor and go to another pharmacy if you want to use technology to manage your prescriptions and you prefer to avoid excessively intrusive Big Brother monitoring of your medication consumption. The following is in response to Dawns's response (below)... Dawn I did contact a person at the number provided; he had no clue as to how to resolve the matter.

the check in kiosk at the pharmacy is a joke. i used it to pick up a rx, and dutifully sat down to…read morewait with the 4 other people who had used the kiosk. and we sat, and we sat... after about 15 minutes, a man walked right up to the counter, and was waited upon. totally skipped the line of us who had used it and were waiting. and then he had a problem with his rx, that took about 10 minutes to rectify. anyone who skips the line, should be instructed by the pharmacy to check in on the kiosk, and go to the end of the line.

Kiana you are AMAZING and hilarious! Great employee! Helped us find what we needed she is a great…read morewelcoming employee we will definitely be back! 11/10 service!

Love Bihn n his family!! Grew up with him wonderful guy . Wonderful company. He really cares for…read morehis customers

Very knowledgeable and caring, unlike the big pharmacy .and of course, there is no waiting for 30…read moreor 45 more .My whole family all go there, including my parents and my adult children, usually 2 minutes to 10 min at the most .I would recommend his pharmacy, especially if u live in that town, Carol Stream or Neighbor towns

I was in the drive thru line at 6:35pm. the car in front of me drove off at 6:44 pm. As I pulled up…read moreto the window the worker turned the lights off and put a sign in the window that said closed for meal break. They saw me and just left. They should have at least said something and not let me wait there in line to have it be my turn and then Just walk away. No wonder Walgreens is not doing well as a business.

So, this was the final straw with not only this location, but the Corporation. I get a text with…read moremedicine symbols, not words saying my Mothers scripts were ready for pick-up. I sent my husband and he picked up 2 scripts and had zero idea about what they were, just that I told him I was notified and to pick them up. imagine my surprise when one of the prescriptions was for a medicine we reported to them that my Mom was allergic (and was from 6 months ago) and the 2nd was for an inhaler which we was prescribed after having a stroke a year ago. We never filled it!! She didn't need it. So, I called and said they made a terrible mistake and guess what their response was? well, you walked out of the store with them, so too bad. The bags were still stapled! we didn't open them! So, I called Corporate and I'm still waiting after 3 weeks. Listen, take my advice and either find some other pharmacy (they could have killed my Mom) or, make sure they tell you exactly what they filled before you even touch the bags. It's o wonder they are closing Walgreens across the country! who fills a script from 11 1/2 months ago??? What's wrong with the pharmacists? My Mom had a terrible reaction to one of the meds and had to be taken in, and they filled it even after it was documented??? and they won't give a senior back her money??? Run and find a pharmacy with professionals who pay attention and actually care. BTW..this was not during their "rush hour," so there is zero excuse. and while some people might think $100 isn't a lot of money, to a senior that had 2 strokes and lives off of Social security, it is a lot of money. Greedy company that steals from an old sick woman. Shame on you.

This Walmart is horrible. I was here today, My 2 year got his foot stuck in the cart from ankle…read moredown. It was loosing color fast, We needed to remove it immediately! 2 wonderful ladies came to help me seeing what was going on. I had an employee wave us off and walk away and 2 other employees standing there staring at us debating if they should get the cutters and who should go get them. I have never been so disgusted in my stuff. My mother called 911 because Walmart employees wanted to wave us off or then stand there with there thumbs up there asses. 1 of these women helped me keep my son calm while the other ran to get vasaline. They helped me get his little foot free. I'm thankful for them but so disgusted with these employees!!

Well we go to Walmart pretty often and I wouldn't say it's always fantastic since a lot of the time…read morewe can't find what we're looking for but overall it's fairly cheap, a big store with lots of stuff that you wouldn't think you would ever need until you need it. It's cheaper than target (which is right across the street) and has a much bigger grocery section. It's pretty good but then again, it's a Walmart so what can really be said.