Giving 3 stars because they were once exceptional. At this point, one star is more than they…read moredeserve. You simply can't rely on them. They called twice today (within 10 minutes of each other) with a different story each time. We have been trying unsuccessfully to get a script which the doctor says she sent 2 weeks ago. Walgreen's first said it wasn't received and has several times blamed her office. I trust her far more than Walgreens.

TL/DR The incompetence of this place is unreal. They blatantly lie and don't even try to give…read moredecent service. Don't use them for anything. First bad experience they didn't have enough of a medication to fill my whole order and gave me 10 pills with the assurance that I would get a call when the rest was available. Over a week later I called them and they told me that the script had been filled but then thrown out as it wasn't picked up. I reminded them that they said they would call me and the pharmacist told me they don't call customers. That exact moment another person working there was on a headset and said into it " hello Mr _______. This is Walgreens calling you to let you know your prescription is ready" Like...right in front of me while the other guy is saying they don't call people. Then...another script, i called numerous times and they said there was something about the insurance and they would look into it and call me back. 2 days later I again called THEM and they lied to me saying someone called and left a message saying the insurance required mail order and they can't/won't help me further. No calls and no messages no voicemails came to my phone from them so that wasn't true. So...I called my insurance. They said they don't require mail order and told me they would look into local preferred pharmacies they use and guess who they came up with first!? This very walgreens. When i told them that walgreens told me you told them they can't fill this script the agent said there is no way that is true as thier clients use that pharmacy often and there was nothing about mine that would make anyone tell them it had to be mail ordered. So they lied about calling and lied about why they wouldn't fill the script. So they lied numerous times to me, refuse to be helpful and have lost my business and anyone else I can tell about it. These are important mental health drugs that i need and have now gone 2 weeks without because of them givung me the runaround and lying. They shouldn't be allowed to be in business.

I love independent pharmacies and there are so few left. I stopped in to pick up cough drops. The…read moreclerk was on the phone taking an order. The shop is part gift shop, part pharmacy and then there are medical supplies. And least I forget, alcohol! The gifts are a wide range of spring items including baby clothes, wind chimes, jewelry and more. Everything was neatly organized. They had the cough drops that I was looking for. The clerk put her call on hold to ring me out. The pharmacy is located across from the courthouse in a historic part of town. There is free street parking with a 2 hour limit.

Due to help shortage it took time for them to get here, cost that star! But they bent over…read morebackward to see that all my needs were met! They put in walk in shower and fixed the bathroom around it. They were very respectful and made the bathroom my dream room! Bless you fellows, keep up the high-quality work! Thank you!

My prescriptions have always been on time and correct. Good prices too. Helped with my Medicare and…read moreHumana insurance too.

Young lady working evening shift was very very helpful. She was taking good care of customers that…read moreneeded assistance with their devices and how to get the photos they needed. She was dedicated to providing thorough customer service. Happily. I believe she said her name was Macie! Thank you Macie for being so amazing!

This is the only drug store in a twenty mile radius so they have a monopoly. The store is always…read morepacked to the gills with seasonal items as well as the usual assortment of CVS goods. It is the only place to buy greeting cards, gift wrap and personal care products. Service varies from very helpful to occasionally cantankerous. We stopped by to print some photos and pick up cards. A clerk helped us with the photos which take only a few seconds to print. They carry a reasonable supply of alcohol including a few higher end bourbons and liquors. They have great clearance sales end of season and holidays. I always manage to pick up some fun trinkets at the end of summer. It is also the only place I noticed that has toys if you want to spoil the grandchildren. The selection is far from upscale but they do have bubbles and that's all you need on a hot summer day to put a smile on their face. Getting here is easy in and out. There is a drive through pharmacy that I have not used. They are located about 3 miles off 65.

The pharmacist here is a total tool. To be fair, I realize the stressors of working in a pharmacy…read moreand his reason for disliking me, but he's too young, too rude and too unsophisticated for the position. He is targeting me because I recently dated his wife while they were "on a break" that she evidently didn't inform either of us of at the time, and since I've started using CVS, he's deleted my prescriptions, has lied to my doctors office and is rude everytime I call. I know not everyone will have this problem, and that he feels he has a "reason" to be prejudiced against me, but again, he's too immature to be in the position he's in. To use your position to postpone peoples medicine where their health is concerned is not only petty but dangerous. As an aside, I've never had any issue or problem with the other employees, they've always been wonderful, super professional, and polite and the store clean and efficient.

Today went to this store to buy my girls a little make up and they both wanted to paid for their…read moreown the oldest paid for hers and the little one was paying for hers and I noticed that if you brought one the other one was half price and at $12.99 that's a big saving the young man that was checking us out said that he hadn't put the sale signs up yet that's why we didn't notice this young man took the time to refund their money and they were able to paid for them together and save enough for another treat thank you cvs for the kind treatment people like that make people like me shop there great job

Check your receipt. Over charged more than $36 on a $112 bill. Manager not capable or unwilling to…read morefixing the mistake and now I have to deal with DM to fix. Recommendation - stay away.

We walked out. Totally ignored and really poorly set up. Hard to find things. E waited for a few…read moreminutes to get up to the counter and the person begging the counter paid no attention to us and really seemed rude. Too bad

The pharmacy manager (Mike), if that's his real name, was extremely rude, and combative when I made…read morea couple of comments out of my frustration with CVS. I asked him his name because I wanted to make sure I had it when I report him to the State Board of Pharmacy and to CVS corporate. As a response he took the insulin away from me that was for my son, who had run out of supply today. He said he wasn't CVS and didn't have to give me the insulin and forced me to apologize. I will never patronize the CityWayCVS again and if I can help it, any CVS which is hard due to their monopoly on the market. Completely uncalled for and unprofessional.

Always a super long line at the pharmacy pick up window. I have even had to wait on the street…read more When I get up to the window they are pretty efficient at getting my name and finding my prescription and getting me on the road though. I think I have been inside once but usually I just drive up. Don't know what they could do to improve on the line situation but I am glad they are efficient once I get to the window.

This is the worst one I've ever seen everyone who get meds here should change to Kroger or…read moresomewhere the staff is the most dysfunctional and idiotic and rude and slower than anywhere I've ever experienced, I don't see how their still in business its a total joke I highly recommend transferring all prescriptions to Kroger.

I want to like this place. I really do. I don't want to go to the monopoly that is CVS. I don't…read morewant to go to Kroger. Those are almost the only other choices we have. They may literally be the only other choices. I had previously used Panacea pharmacy, as they were locally owned and had prescriptions filled quickly. Williams Brothers seems to work on the basis of who is making the most noise or something. It certainly isn't taking them in order as they get them. I'm on pills that my doctor has to call in every month. I call my doctor, the doctor calls the pharmacy. Unfortunately, now I have to call to make sure they got the prescription and again to see if the prescription has been filled. Apparently their notification service doesn't notify you until the very last step. So you could have a prescription filled at 5pm (if you're lucky) but you won't get notified until they file it away for the night. I've only used them for a couple of months, but that may be enough. I'm not sure how or why they can't seem to fill prescriptions in a timely fashion, and it's certainly not because people are clamoring at the counter. It will be completely dead, and the prescription your doctor called in at 10 am still won't be ready. Real life example. My doc called in something for me yesterday morning. I called at 5 pm. It wasn't ready, but would be soon. (RIGHT!) I requested delivery, as standing around isn't something I can physically do much of. This another confusing area. In the past I was told that if a prescription was requested to be delivered by 2 pm, it would make it. The guy yesterday said deliveries started around noon. In any case, when I woke up, there was no notification that the prescription was ever filled yesterday. Either they're sitting on it and will fill it later, or their service shut off again. I prefer to patronize smaller and local businesses when I can, but they make it tough. This may be the last prescription I have filled through them. I HATE CVS, but I'm sure they at least fill my pills in a timely fashion.

Should be notified when prescription is ready. It used to be what happened?? Can't leave a refill…read morerequest after hours big issue. It seems like a big chore just to get your prescription. If it's one on one it seems to be ok. But communication over the phone has rocked bottomed.

The bathrooms were clean. The gas was cheap. The people were friendly…read more This is for the woman who helped me on 11/29 working the register closest to the door. Her customer service was impeccable! I watched her treat every person with respect and gave everyone of us a genuine happy smile. After driving for an hour with the family, my son was a bit cranky. Your smile put a smile on both our faces - thank you!

This gas station can be a hit or miss, but if your looking to get in and out decently fast and get…read morewhat you want then this is a good place to go. Only on rare occasions do I stand in line for long periods of time. Bathrooms have been dirty on occasions, but clean on others so probably just hit it after somebody destroyed it on the bad day. Customer service would be the only thing I knock this place for. The employees can seem a bit non-friendly at times. Overall a good gas station. Sidenotes: Parking Lot is horrible for people not going there for gas, as it seems crammed and hard to get out of at time.