They are always clean, neat, and organized. The pharmacy is informative and very organized which is…read moreimportant when it comes to medication.

I would like to thank Laura & Nicole for going above & beyond to print my documents off my…read morephone...Their at the Hobart Indiana, Walgreens on OLD Ridge Road

Please forward this COMPLAINT to: The District Manager and The Regional Manager…read more ** As Today - Store Manager Paul Said Complaint Would Only Comeback To Him and Indicated He Would Ignore It Even Though He Witnessed It (PLEASE REVIEW CAMERA RECORDING). For Walgreens Store #06906 at 12:56PM on 2/25/2026, 6097 Broadway, Merrillville I clipped a coupon in your app for $2 off qty 1 coupon Sudafed Sinus and Pressure the coupon did not expire until 3/14/26. Upon checkout the coupon was not showing on the register. So the clerk ask for a Mgr to come over. (Iliana - who I later found out was not a manager) Came over and took my phone from my hand and said the coupon wasnt being applied because the coupon was not showing in GREEN??? Because coupons show in green ON HER PHONE?? I told her that I dont know Walgreens color coding policy and does that mean she cant price adjust and not going to honor the coupon even though she sees it is clipped, not expired and not an online only coupon. Iliana then says that my app is the problem and needs to be updated?? Again, I question why do that now instead of the coupon being honored?? She then yells over to PAUL and SAYS CAN YOU COME GIVE HER A DOLLAR OFF OR SOMETHING....IT'S HER DAY OFF AND SHE DOESNT HAVE TIME FOR THIS!! PAUL SAYS HER NAME THREE OR FOUR TIMES BECAUSE SHE KEEPS YELLING AT WHICH POINT I MAKE IT CLEAR THAT I WILL BE REPORTING HER INSOLENT UNPROFESSIONAL BEHAVIOR TO CORPORATE. INSTEAD OF PAUL APOLOGIZING......HE STATES MY COMPLAINT WILL ONLY BE ROUTED BACK TO HIM INDICATING HE WAS FINE WITH HER ILL BEHAVIOR AND WOULD DO NOTHING TO CORRECT IT. NO CUSTOMERS DESERVE TO BE YELLED AT AND TREATED LIKE AN INTERNAL STORE PROBLEM IS THERE FAULT!

place a order for a poster today the pick up time was 3:24pm wasn't ready until 6:05pm…read moreunacceptable and the reason for the poster not being ready because they wasn't monitoring the company I lost business because of this

always very helpful. Seems like they don't have enough workers in the drug area, always takes a…read morewhile to be able to pick up my orders. but the employees are very helpful

I've had an extremely frustrating experience with this Walgreens pharmacy. Over the past six…read moremonths, there has been only one time when my prescription was actually in stock when it was supposed to be. Every other month, I've had to constantly call to check on the status, ask where my medication is, and try to get a straight answer on when it will be available. On multiple occasions, I've been told it wasn't ready, only to call again later and suddenly be told that it is ready. I shouldn't have to chase down my prescription or repeatedly call just to get basic information. On top of that, the staff is often rude and dismissive, which makes an already stressful situation even worse. I also find it concerning that when my doctor recently attempted to prescribe multiple months at once, I was told by a Walgreens associate that they "can't do that" due to some kind of agreement with Zepbound and that they can only dispense one month at a time. That was never explained clearly and felt more like an excuse than a legitimate patient-focused policy. Overall, Walgreens does not make it easy to get prescriptions, communicate clearly, or feel supported as a customer. This has been the worst pharmacy experience I've had, and I will be looking elsewhere due to the lack of reliability and customer service.

Gil drugs has been my pharmacy for many years and always had a wonderful experience. For awhile I…read morewas having a lot of trouble getting my prescriptions and being ignored in the store, but things have changed drastically for the better. New people are welcoming, friendly, let you know they will be with you shortly if they are busy and I always get my prescriptions quickly. The pharmacist, Austin, and owner, Gib are great people. Austin has gone out of his way to get my prescriptions in a more than timely manner and been very helpful. Give them another try! You won't be sorry.

I try to use local businesses whenever I can, and I've used Gil Drugs for a number of years…read more However, a recent experience has led me to change my pharmacy. I picked up some prescriptions, and that was just fine. While I was there, I asked if I could get a flu shot. I was told I could. The pharmacist was an older woman, and it took her about 20 minutes to complete the paperwork. Once that was done, we went into a back room. The pharmacist had the syringe in her hand, had removed the needle cap, and was coming towards me. She had not used the alcohol swab. I told her to stop and asked about the swab. She said that it was behind her on the counter. And I said, Yes, but you are coming at me with the syringe, and you haven't used the swab yet. OK, so she used the swab. When she gave me the injection, I flinched a little. She pulled the needle out of my arm, had not given me the injection, and it hurt like the dickens. She asked if I wanted to try again; I said no. I asked her to void the paperwork and left. My arm hurt for 3 days. Not using the alcohol swab is a big concern, as I have immunity concerns. If I had developed an infection following the injection, the result could have been serious. I met one of the owners once, several years ago, and wanted to discuss this with him. I wanted to suggest that maybe the pharmacist should not be giving vaccines. I left 2 messages (with live people), 1 voicemail, and 1 message via the contact form on their website over a few weeks. I was never contacted. I'm disappointed because I like this business. But clearly, they can't meet my needs looking ahead. One star for my experience and the lack of follow-up.

The staff is busy and seem to be bothered if your prescription is not in the bin yet…read more I was there and told mine was not ready and three minutes later I got a text saying that it was ready. So another trip back through the drive through- back of the line, again. Does CVS across the street have a drive thru?

Nicest, most helpful pharmacists in the area. They definitely go out of their way for you and spend…read moreas much time with you as needed. How did one store get all the nicest pharmacists ?

Recently came here to get some groceries and essential needs. It's an average store. Fair deals,…read moreeasy to find stuff. Fairly decent staff. Average experience.

I received a call from the pharmacy manager, Jamie, who asked us to come in for a refund difference…read moreof the $33.12 quoted & the $99.10 paid. We are very grateful.

There was a gentleman in the electronics department that I learned from speaking with, whom is…read morecontracted to Walmart through a company called, OSL. I really appreciated the customer service that he displayed‼ As I was preparing to leave the store, I realized that I needed some more things & literally walked into an employee by the name of Desi (Desiree) W. who exhibited such hospitality & great customer service that I literally stopped my busy day to find a manager to speak on it! Thx also to Erica N. -exceptional‼ And last but, certainly not least @ self check out‼ Thank God you have an associate there to assist your customers. Cheri S. went above & beyond the call of duty, I even learned some significant things at self check out that will serve me well in the future that Cheri S was kind & patient enough to show me how to do‼ Thanks Walmart for employing such extraordinary professionals who seem to work from their hearts‼

We ordered a custom unicorn birthday cake from the bakery, and it came out great looking and very…read moretasty! Thank you, Ann, for doing such a great job. Our Granddaughter loved it.

Shaneka is a soft-skilled and proficient manager. She speaks to any customer like they are a…read morevalued customer. Thank you for your critical skill set and impactful communication. She would fit well within the scope in a capacity of Leadership & Development at Corporate. Thank You!

Everytime I come here I save money and exchange such wonderful conversation. The Pharmacy is so on…read moretop of things. One thing to keep in mind-if you have prescription meds to refill or fill - do so the evening before you are going to pick them up so they are ready when you come to the Pharmacy. I love the smiles and happy greeding of: Your meds are free today with your insurance. That is how I was greeted yesterday - 4/22/2021. Then I found my pistachios and checked out at the front register to another smiling cashier. After reading such awful reviews on this Walgreen's I felt I had to come on here to rub out the negativity. The staff here work hard for their paychecks and to keep the customers happy. Just prepare and call your prescriptions in the day before so you do not have to wait to pick up your prescriptions. Or drop off your prescription in the morning and pick it up with the notification on their website in the evening or the next day. No stress needed!

We scheduled Covid tests for travel and arrived before the appointed time only to find out their…read morecomputers were down. Ok, they were working on it so we waited on our car for a phone call to let us know they got the computers working again. Test results are supposed to be back in 1-2 days but what were not told was that the tests aren't even picked up for 2 or more days after the tests are done! We were headed to Canada and needed our PCR test to get into Canada. When a location says results in 1-2 day, that's what you expect, not that the tests won't even be picked up in 2 or more days! We left there to search for another location for PCR testing.

This Walgreens is really slow and (crouded). I try to keep in mind it is a 24hr. Location, but…read moreit's hard to be patient some time.

I just left this Walgreen's. I'm sitting in the working lot, now. I stopped in to use the ATM and…read morethe slot where you insert your debit card was jammed. I asked the cashier, next to the machine, if it was broken and she was extremely dismissive and bluntly replied, "I don't know. We don't deal with the use machines." She was sunshine and rainbows to the woman she had just helped, so not sure why she was so rude to me. She was a middle aged, woman with short blonde dreads. Good luck to whoever gets assistance from her because her moods instantaneously change drastically.

I went here with my Mom and she was buying a bottle of wine. The old woman checking us out said…read moretheir policy says if a customer in group buys alcohol all members must be show ID. We did and made our purchase. Before and after that experience we've never both had to show ID at this location when buying alcohol.