The worst !!! Trying to be patient, but been in the pharmacy drive thru line for almost an hour and…read morehave only moved up one car length. New management needed at this location.

Places a pickup order here and somehow this order gotten tampered and placed to an entirely…read moredifferent location. I am really upset witb management The response was not helpful by amy means. Acted like isis not exist or my order

So, everyone knows we're in a "Icy" situation. (Pun intended). They lady technician TOLD me to come…read moreat 2 bc they're closed from 1:30-2 for lunch. I did and they never reopened. I called the lady while I was outside. She said she needed to talk to the pharmacist and put me on hold. She HUNG UP!!!! I could've stayed at home!!! Now I'm out here I. This nasty weather WITH NO MEDICATION. Why I didn't go early this am you ask.....I'm a teacher. We still have to teach virtually!!!! Ughhh I'm so disgusted. I'd rather her not even answer than to tell me to come then leave me out in this weather for NOTHING!!!!

Very friendly employees. Usually some sketchy people outside due to its location close to downtown,…read morebut there's a security guard that is sometimes there. Has everything any other Walgreens does, including passport photos. I buy my facial cleanser here and it has a sticker on it saying "This product is to be sold at Walgreens. If you find this product for sale elsewhere, please call ###." I guess they have put that on their merchandise in case it is stolen... I am not sure. Pharmacy often has a long line but staff are helpful. I am glad there is a Walgreens here- very convenient store to have near by! There is also a RedBox out front- yay!

I spoke with the MANAGER of the store and this experience was just as disappointing, if not worse,…read moreas the first because she is supposed to be the EXAMPLE. I had to speak with the store manager on today to get the issue resolved. I spoke with Tanesha(not sure how to spell it) store manager, at approximately 10:50am. When Tanesha came out she did NOT greet me, I had to speak to her first. Tanesha's entire vibe was hostile and this was our very first encounter. I explained to Tanesha the reason why I was there and never once did she apologize for my experience, never once did she extend her empathy for my troubles or anything. Tanesha was ready for confrontation, just as her shift lead was the previous encounter. All I wanted was my refund, as I did my previous time. After I finished explaining everything to Tanesha and I showed her my electronic receipt, Tanesha just walked off for a whole FOUR MINUTES and never said a word as to where she was going. She walked back up front and proceeded to give me my refund. Tanesha asked me to put in my rewards number, scan my electronic receipt and asked for my address; gave me my refund and that was it. Tanesha did not say have a nice day, thank you for coming, or anything else a CUSTOMER SERVICE MANAGER of a national store would say to a customer after a traumatic experience. Tanesha had her employees at the front like she was about to curse me out and throw me out of the store. Tanesha was ready for a battle with the wrong person. Her shift lead initiated, instigated, fueled, and ended an entire UNNECESSARY argument about a refund and Tanesha was upset and hostile with ME. I am confused at this entire situation. I feel BULLIED and I am unsure if I am in any eminent danger dealing with such individuals. All because I ask for a refund of my own money. I received an email stating that Tanesha would speak with me about the incident with Leslie and she did not mention the incident. This store needs NEW management and these TWO BULLIES should NOT work for Walgreens. I do not feel safe with people like that working in an environment where myself and my children have to go. I NEED HELP FROM SOMEONE OTHER THAN LOCAL MANAGEMENT.

This is the absolute worst Walgreens I have been to. The card machine has been down for a week and…read morethe workers were rude when I came in to take home the photos I ordered.

Due to the lack of grocery stores in the surrounding area, a lot of people use this particular…read moredrugstore as a grocery store. Because of that, there is rarely an open parking space, especially later in the day or in the evening. The pharmacy department is about as slow as they come. There is usually a long hold time if you call, a long line at the drive-thru, and a long line inside waiting to get prescriptions filled. They are not in any hurry to fill your prescription, whatsoever. If you really need a prescription filled faster at a Walgreens, I would really choose the Canton Mart Road location or the location in Madison off of 463. The staff that work inside of the actual store are actually very friendly and welcoming. The store has plenty of space and they're usually stocked with the things that you need from a drug store. But if you need a prescription filled and are in a hurry to get it filled, choose another location or another store.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 8am-1:30pm, 2pm-10pm, Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm

worst pharmacy ever! employees are rude! they refused to fill my prescription because they "close…read morein 15 minutes" so i guess that means they can't do no work for the last 15 minutes that they are open! ridiculous! i had just left the ER and made it just in time only to be refused service! i will never go back to this ghetto pharmacy again!

I purchased a box of Zyrtec that had a $5 coupon attached. When I got home I realized the clerk had…read morenot used the coupon. Two days later I returned with the receipt and coupon to ask for the $5 difference, An older woman appeared to be "training" a younger woman. They thought it was hilarious that I would ask for an adjustment. the older woman said it had to be given at the time of purchase. I said I would bring the product back for a refund and they died laughing because I had used my OTC card and couldn't get a refund. Their laughter was so humiliating that I said I'd never shop at CVS again. that made them laugh harder and say "we don't care." Luckily for me my OTC card for next year is not restricted just to CVS. So good riddance CVS!

Awful customer service! "Kee" (if that's even her real name) was very impatient as she STOOD behind…read moreme (on her phone) while I was left with NO other option but the self checkout. She repeatedly called out how much time I had before closing as I picked out my few items and even as I was struggling to check out. I have no experience loading their coupons or using their system, so when she told me I had "3 minutes" to finish checking out, I explained I was having trouble with my coupon and asked for help. She did put her phone down and help, but she was childish (eye rolling), condescending and rude. BTW, I was back in my car before "closing" time.

Just had a simple question, "Do u have Shingles shots" so I approached the Pharmacy counter and the…read moreonly one in line. Three employees behind the counter. I stood there, no one said "We'll be right with you". Nothing. Not even a look to acknowledge my presence. After a long 5 minutes, I decided to leave.

Needed help from the pharmacy finding an over the counter medicine that my Dr recommended. Gray…read morehaired woman pharmacist or technician came to the window and slapped her hand on the counter. (Really?) I asked for assistance finding the medicine. She said she had never heard of it. Looked it up on her phone and said, "Amazon". She must had scrolled down and saw that Walgreens also carried it. Not pleasant as she repeatedly said she never heard of it but, sure enough she located it. I wasn't going to get pulled into an argument. I'm the nice customer you advertise to get in your store. But I'm also the nice customer who doesn't come back to your Walgreens when mistreated.

I waited 5 days for some prescriptions which I very much needed to be filled with only an…read moreexplanation of "we're snowed under." As soon as my current prescriptions run out, I will be transferring to another pharmacy. Ridiculous.

I and my partner have been getting prescriptions filled at this location for 3yrs. Occasionally…read morethere is an issue but OVERALL staff is courteous and responsive. I get the txt alerts when a prescription is due, also the txt alerts when script is ready. Only twice in all this time was there a problem. That said, I only fill prescriptions here. I do not SHOP at Walgreens. (prices are too high). PHARMACY TEAM. You guys are EXCELLENT.

I've been in there multiple times and the people working have had bad attitudes each time. This…read moremorning specifically I received two texts informing me my pictures were ready. When I got there, they weren't and the workers were rude and acted like it was my fault. I don't recommend this store at all.