We stopped at the Kearney CVS Pharmacy since our local CVS was closed. A young man was very helpful with transferring new prescriptions to the Kearney store. I needed to begin the new prescriptions quickly. We waited a few minutes and the Pharmacist had the scripts ready. You cannot beat the employees, the service and the hours here. read more

My fiancé has gout, on Christmas Eve we went to cvs to get treated and waited 3 hours for the man who was seeing patients to tell us we couldn't be seen and to make an appointment, which was fine because it was Christmas Eve, so we were very understanding and make an appointment for December 26, at 11:20am. Again we waited an hour and a half to be told we were on his waiting his as he was calling other patients back and not acknowledging us, and told us to go to the er as if everyone can afford a hospital bill.. Here is proof we made an appointment. read more

CVS Pharmacy - Here is a screen shot of the appointment I made. - Drugstores Near Me - KEARNEY, Missouri

I usually do not have an issue picking up my prescriptions from this facility, but I must say I literally just waited in line for maybe 10 or 15 minutes with four cars ahead of me All of a sudden I noticed the cars were just pulling off when I got up to the window they said their systems are down. Little advice: would have been nice for somebody to come out and tell us that instead of having us wait in line. read more

Terrible service. Call a prescription in on Monday knowing it expires by Friday. They call me Saturday saying it is filled. They can't keep any prescription in stock I've been using them for a few years and at this point I don't know how many weeks I've had to wait to get prescriptions filled. They are terrible I moved all my prescriptions over to Summers pharmacy right across the street. Should have done it years ago. read more

Poor service in pharmacy, will not come back, took 3 days to get meds for sick child. They don't answer phone To respond , just poor service. read more

I went to pick up two prescriptions and they only gave me one of them. I asked where's the other one, an oral rinse needed after my tooth extraction. Their response was "We don't have any." read more

The most incompetent pharmacy I have ever used. They are always out of common prescriptions and I have to make multiple trips, I run out of my meds until they can get it in stock and they mess up your order almost every time! I'm furious with my health insurance for requiring me to use only CVS. That should be illegal. if you can avoid using this pharmacy I definitely would! read more

This pharmacy is unbelievably inefficient. They are the SLOWEST drive through on the planet. The staff is not consistently trained. I won't be back. I have sat more than an hour in the drive through many times. No more. read more

Poorly run, always a ling line, constant problems with prescriptions. Giving up on this local pharmacy and switching to the one in Liberty.

The pharmacy is poorly run. No one knows anything to help you with the app. Also when I have trouble with a refill request no one can answer my questions as to why it was put on hold when I requested it 4 days ago. There is a lack of follow on refill requests also. read more

Stood at consult counter while employees walked around and ignored me. When customers walked up to drop off prescriptions they went over to help them. They never came to ask if they could help me. I had to speak up when they continued to help other customers. Any customer at any counter, is a customer needing assistance! read more

I'd give no stars honestly. I've lived in excelsior Springs for 7 years now and have given this pharmacy a shot on two separate occasions. Not only do the employees clearly hate their job but the staff cares nothing for you, your health, nor well being. You will wait up to 1 1/2 weeks per controlled substance, but you have to beg and plead for your meds as you are treated like trash for taking meds they went to school to fill not prescribe. Waited over 1 hour for my minute clinic appointment. Called the cvs headquarters, they gave a # to text so I asked the pharmacy about it and come to find out the nurse practitioner went to lunch as I waited since 11:20-12:36 pm for my appointment before leaving and am currently on my way to urgent care. They don't care about you, your insurance, your health, and sure as hell do NOT CARE whether you have your meds or not. I'm sorry but medication is a serious deal. And so is your health. Please don't even waste a dollar here.. read more

CVS Pharmacy - A brochure I picked up while waiting to be ignored - Drugstores Near Me - KEARNEY, Missouri

The wait times both inside and through the drive-thru at this pharmacy are ridiculous. And they screw up the pricing/billing repeatedly. The people seem nice but maybe it's a staffing issue. After years of putting up with the hassles we have moved all of our prescription refills to another pharmacy that is literally across the street and no longer have issues with our prescriptions. read more

I'm pretty sure because they are always running out of pain meds that an employee is taking them. There's no way they are out within days and have no more in stock until the next month. read more

If your not a coupon master it's really not the place to shop unless they have mega sale

This is the most short staffed poorly run pharmacy I've ever been to. I waited in the drive thru for 15 minutes and it never moved . I waited in line inside for over 30 minutes only to be told the prescription that was called in earlier today wasn't ready. After I get my prescription I'm taking my business elsewhere! read more

Most of the staff there were friendly and helpful, however one of the lady pharmacists is very rude. I asked why a message wasn't left for me because I drove there to pick up a prescription only to find out it was electronic. She rudely told me we can't leave messages about medicines. I asked at the Liberty CVS and they of course we can leave you a message just to call us back. Why couldn't she of just answered I'm sorry, we can only leave a message to have you call us. Would have saved me a lot of time plus if she wouldn't have been so rude I would never be leaving this post! She needs a lesson in customer service! read more