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    CVS Pharmacy

    1.7 (9 reviews)
    Closed 8:00 am - 10:00 pm

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    3 years ago

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    Walgreens

    Walgreens

    3.9
    (8 reviews)
    48.3 mi
    $$

    By late afternoon of the following day, the Omnipod was finally in for pickup. According to staff,…read moreeven though the prescriptions on automatic refill, they are not allowed to reorder and have it in stock, until the individual orders it, & the insurance company goes through their process of approval. So, in the interim, the supplier does not allow for any stock that may need to be regularly shipped out to that store for that time period, which causes a shortage, problem with delivery and then causes an availability issue to the consumer. Of course, I'm oversimplifying what actually happened in this case. But, what happened was the order was placed in advance. The individual's omnipod was due to run out on Tuesday evening when it was the last available time they could wait to pick up their Omnipod at Walgreens. Wednesday, nothing delivered. Thursday morning, nothing delivered to Walgreens, and Thursday evening after dinner, the Omnipod was available for pickup at the pharmacy. That's 48 hours without an insulin pump. That's 48 hours trying to recalculate insulin to carb ratios for injections that usually happen at a different rate. It's life impacting. It's not like stopping at an air pump at Sheetz, and later at Wawa and then later at an Exxon gas station, until you can get your tire fixed. Insulin impacts the amount of glucose in your blood, thereby effecting all of your organs in your body. The Omnipod with the cgm tries to imitate what a working pancreas does in your body. Someone who is insulin dependent, or type one diabetic, has a pancreas that no longer works. It's not a perfect system. But, it's as close as type one diabetics will get to an artificial pancreas. They can't change their eating habits or exercise more or do anything different to make them use less insulin. They are insulin dependent! Without insulin, they cannot live. However, it seems that pharmaceutical companies, health insurers and other medical related suppliers feel that keeping a regular stocked supply in of diabetic management supplies is too costly and can be reordered and supplied within 24 hours. It cannot, as evidenced in this and in previous circumstances. 48 hours from when the Omnipod was supposed to run out and the time the individual was able to pick up their new prescription. 48 hours of erratic numbers, stress of will it come in, stress of what if, and don't think of the hidden time bomb damage ticking unseen in one's organs as they deal with the damage of have type one since the age of 12 years of age.....

    A quick stop at Walgreens today, to talk with the pharmacist and to pick up some toothpaste…read more Re. the pharmacy. My husband had a one-time prescription filled at this Walgreens pharmacy a few weeks ago for a medication to prevent altitude sickness for an upcoming hiking trip to Nepal. It was a one-time prescription with no refills. Our Walgreens on-line account is also set to "no automatic refills." However, we have been receiving a large volume of irritating emails and texts from Walgreens asking us to pick up a refill for this prescription. Using the online "cancel" feature was not successful, so we dropped into the pharmacy to ask the pharmacist to correct this. It appears to be corrected now although there was no explanation for how this happened and how to prevent it in the future. We also picked up a toothpaste, which was on sale. The check-out clerk was friendly enough, but I was disappointed that she didn't ask whether we wanted to use our Walgreen Rewards Points, as I had forgotten to mention this.

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    CVS Pharmacy

    CVS Pharmacy

    2.0
    (42 reviews)
    46.6 mi
    $$

    If I could give negative stars I would. Blatantly rude pharmacist that was very confrontational and…read moredid not want to help with my prescription concerns. The pharmacist was a foreign bald dude with a slight beard. He should be fired. Was not willing to help with my prescription and clearly does not care about his job or the people his job is intended to cater for. My physician gave me an additional discount for my prescription that works at any CVS. I kindly asked the lady dealing with me if she would be able to apply the discount card. The man immediately interjected and said "We close at 7. Tomorrow." He then followed up with: "you have good insurance. You don't need more discount." Absolute A-Hole comment. Clearly is not happy with his job or life. I ended up just paying the difference because I did not want to deal with him or get into an argument. Truthfully ruined my day. They could've said no and been nice about it and given a reasonable explanation as to why they wouldn't accept it. But the rudeness and attitude was really over the top and is why I am writing this review. Do not go here unless you want to have your day ruined by rude people.

    I'm a lay minister with many years of community service experience and I'm also studying theology…read morein grad school. I like to show grace whenever possible, so even when I have to go on Yelp to write about a bad experience, I try to be fair and constructive. But you know, I'm also human. First of all, the employee named Raheem either needs to be re-trained or has to be let go. I don't like calling out employees by name in reviews unless it's for good service but Raheem made me feel so uncomfortable that I'm forced to go public like this in the hope that it will foster change. Until Raheem rung up my merchandise, I had never had a retail experience -- at CVS or other stores -- where I was pressured to accept a subscription. Raheem was giving me the hard sell for the CVS CarePass, by giving me a song and dance about how CVS recognizes that Americans are going through hard times right now and that the company wants to help the community by giving away ten dollars off each total purchase. Blah blah blah. I'm not naive. We've all gone through our fair share of sales pitches for rewards clubs. But Raheem was going for it hard like he was the used care salesman of the CVS world. It was horrific. He wouldn't take No for an answer. He just kept going on and on about things like "But you can take the ten dollars now and cancel tomorrow." And in my head I was thinking, "I don't want to cancel tomorrow. I don't want to do ANYTHING that I DO NOT WANT to do tomorrow." In fact, I was very close to spitting out a lecture about consent. Instead, I just politely smiled and said variations of "no" with increasing firmness. And all the while, my mom was standing next to me, not knowing what to do. What's the moral of this story? That bad customer service experiences happen? Maybe. But the other moral of the story might be that you never know what a customer is going through, so learn to read the room -- or at least try not to make hard sells. You see, the thing is, this CVS is located within a 20 minute walk from MedStar Georgetown. I can only imagine how many people like my mom and I shop there: we are family members of a patient currently hospitalized at MedStar Georgetown. My dad had a stroke and he was helicoptered there from our home hospital in the suburbs to get better treatment. We got a hotel nearby so it would be easier to get to my dad every day during the early stages of his recovery. By the time we were at CVS tonight, we were tired and hungry after a long day of caring for my dad, and we had a lot of merchandise that needed to be rung up. The last thing we needed was Raheem making us feel like crap because we didn't want to accept his offer. While I'm on the subject, I didn't like the way Raheem's coworker -- a man whose name I didn't get, sadly -- scoldingly told me to take all my stuff out of my basket. On the one hand, I understand. But on the other, if you're gonna come at me like that for protocol, maybe you should keep the basket holders closer to the registers. What is the customer supposed to do when you snap at them to take all their stuff out of the basket? Trudge all the way over to the front doors in the middle of a transaction to replace the basket in the one basket holder in the whole store?! Is the cashier going to take the basket back from me after I empty it and place it behind the register? No instruction provided whatsoever. Just take your stuff out. If I wanted this kind of treatment, I would go shopping in the slums of my home country. "Show me your pockets!" I hate writing a review like this in which the antagonists are BIPOC folks. But you know the saying. Not all skin folk are kin folk. Avoid this CVS. Especially when you have loved ones at MedStar Georgetown. You will be demeaned and belittled far beneath whatever medical crisis has already sunk you to your lowest low.

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    CVS Pharmacy
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    CVS Pharmacy - drugstores - Updated July 2026

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