Waited in line for a prescription.. only to have them pull down a shade when we got to the…read morewindow..closed for lunch 30 min. App should alert you and /or you should staff better It was 1:31 waited in line 15 min.

All day long, Friday, the app was telling me my prescription was still "in progress". I kept…read morechecking all day as it said it would likely be ready at 10:02 am. No change all day. I finish with work and call the pharmacy, Sturgis, Michigan, to check the status. They inform me that they got the prescription order from my Doctor and didn't have any so they ordered more. They advised it would be there Monday. I said, "Don't you think that is the kind of situation where you should contact the customer?" She said, yes that's why the app alerted you. I told her the app didn't alert me, that it says "In Progress." I said that for their customer service moving forward, that is something they need to specifically contact the customer to advise them that they can't fill it all weekend." As it is Friday, my Doctor's office is now closed for the weekend. I get it, you are short-handed right now. That is no excuse to forgo customer service, especially when we are talking about people's prescriptions. Her response should have been,"you are right, I apologize." Instead the lady says, "Well that's why the app alerted you." I informed her, again, that the app did not alert me, it just said "in Progress". She interrupted me and said, "Have a good day" and quickly hung up. You can do better, Walgreens.

Pharmacist was amazing she transferred 3 prescriptions for me and had them ready when I arrived…read more Thank you Julie!! While waiting to check out employees behind the register working in the pharmacy section were laughing about mask shaming a man that had come in saying you don't see us wearing one why should you! It was an awful display! I come from Ca everyone is mandated to wear masks in health buildings including pharmacies I also have been vaccinated but have other health issues so I need to be wary! How dare they judge me especially while working in the medical industry. Shame on them!!!

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

Anytime I go here, I feel like the staff has nothing better to do then stare at you. I understand…read moreyou don't want anything to get stolen, but seriously, let an innocent shopper go about her business in peace.

I went here twice while I was in Sturgis. The first time, the ladies there were so helpful it was…read moreawesome. We had questions and they were right there to answer them. The second time I went, there was only one lady working and she had a line at the register. We stood in line because we needed help with the picture machine. Once we got up to the counter, she said she had to wait on the people in line first and then she'd get to us. After about a dozen more people and still no help from her, we stood in line and I really wasn't going to be put off anymore. She did then help us and then apologized for not getting to us sooner. Overall, I'd go back.

This is your average Walgreens. It amazes me how similar all Walgreens are, no matter where you go…read morein the country. The buildings are identical inside and out. The customer service varies, but it's usually pretty darn good. This store is different because of its location. That's about it. The store is clean, and the customer service is good. There's a pharmacy, photo printing section, and all the common accoutrements. Overall, Walgreens are everywhere, and there a good place to get an assortment of needed items in a hurry. Where do you run out of TP, or picking up a water or two for the road, Walgreens is a trusted name, and you know what to expect.

My elderly father lost a medication and the pharmacist went above and beyond to accommodate him. I…read morewant to personally thank Barren Schreck.

I had an order on hold at the counter at the Kendallville Indiana store complete with discounts…read more(employee, etc) and the lady behind the counter said that the order had been cancelled and that I would have to pay full price for the product. The lady became quite agitated when I asked her to obtain my discount. She said that she was not authorized to do so. My wife (employee) called her and straightened it out. I returned to the store and the same cashier slammed the product on the counter and said that she would have worked with me! I let her speak, got my deserved discount and left the store. I don't expect to be pounced on by an obviously undertrained 20 year old! She was belligerent and rude. Customers should not have associates getting rude and abusive to them.

One of the worst Pharmacies. The pharmacist and helper monkeys took over an hour to even come to…read moreeven get my order. They don't care about you or your time. They are also condescending when you have questions and lie.

I love Walgreens. They do have good AD deals. I also am taking advantage of their curbside pickup…read more Their website is really easy to order off of, they usually have my order ready for me to pick up within 15' and I can do this at any Walgreens location! Stuff odd always super friendly when they bring it out to my car. I've never had an order wrong and I can notify them when I'm on my way through the app as well.

I used to like it here. How the pharmacy staff is full of students from the pharmacy school and…read morepeople tired of teaching these kids. I have transformed my scripts elsewhere.