Penelope thrives on making people uncomfortable. He did it to the people in front of us and me…read more Talking abt sexual preferences is not appropriate when I'm trying to buy something quick. Will not come back if they work (and no it has nothing to do w the person and what tf they identify as, they genuinely tried to make the convo weird and uncomfortable. So don't even bother)

On the evening of Thursday, June 20, 2024, the pharmacist on duty displayed unprofessional…read morebehavior. I waited at the drive-through window for approximately ten minutes, and someone announced over the speaker that they would assist me shortly. I patiently passed the time by listening to YouTube. When the pharmacist eventually approached the window, I turned off my video and looked up, only to see him walk away and sit at a desk to shuffle papers. After a while, he abruptly stood up, approached the window, threw his hands up, and loudly asked, "Are you here to pick up a prescription?" It wasn't just the words he used but his tone and demeanor that were unprofessional. I affirmed that I was there to pick up a prescription. He then began speaking on the phone, but I couldn't hear him as the speaker wasn't on. It seemed he was frustrated that I had been watching YouTube despite it being a way to occupy my time while waiting. His body language and facial expressions conveyed his annoyance. We had to raise our voices to communicate since I couldn't hear him initially. I appreciate that Walgreens has a drive-through; it eliminates the need to stand in line, but if I have to wait in my car, I have the right to listen to music or YouTube to occupy my time. That is no reason for the pharmacist to convey annoyance. Except for this pharmacist the employees are consistently friendly and helpful.

Traveling and realized I'd forgotten to pack one of my prescriptions. I called and they were so…read morehelpful. Even checked on the direction we were traveling and suggested we stop at their other location. RX was ready when we arrived and staff so pleasant. This is just another example why I do not use chain drugstores for my prescription needs..... EVER!

Awesome pharmacy. They had medication that Walmart has to order which takes days. They got my…read moreprescription from WM had it fill in several hours. Amazing....

Friendly and helpful staff. Can be a bit crowded on the weekends as it's so close to all the…read moresprings and everyone comes for supplies. Store is well kept and all departments run pretty smoothly. Deli can be slow. Haven't had to use customer service but I see mangers often rounding within the store and they are always helpful

I can wait for the Win Dixie to open. Publix prices are…read morejoke. Just no option Trade Joes only is 30 minutes way.

We moved to Lake City Florida 12 years ago. Baya East Pharmacy along with A. J. and his staff…read morereally go the extra mile to help. The place is always spotless clean and the staff is friendly with smiles and great information when asked. I would never go anywhere else. I recommend this pharmacy to everyone. Patricia OConnor Lake City, FL 32025

AJ and everyone go out of their way the answer your questions. Friendly staff and great service. WJ…read moreWalter

Excellent customer service. They give you an estimate of when your prescription will be ready, and…read morecall to tell you when it is (usually earlier.)

We've been using Westlab for compounding for years. They are fast, efficient, and friendly…read more Compounding drugs for use with our pets has been a huge godsend for giving medication to our cats over the years.

The pharmacy seems to be a mess, they have a time keeping my insurance information straight.read more

Love this store! Walgreens in general and also this one specifically…read more Great selection, water / seasonal items, clean store, bright, good lighting, plenty of parking and clean bathrooms! What more do you need with a Walgreens ?

Pleasant staff. Prompt,efficient and personal service. No "waiting on delivery or it's ordered/ on…read moreback order" like is so common in the franchises today.

From the owner: We carry over the counter and prescription drugs. As your local Good Neighbor Pharmacy, we offer…read morequality products at affordable prices, while providing the personalized attention and customer service youve come to expect from a local business. Were the local business owners you see in the neighborhood, at the school play, and volunteering at the local charity. We believe it is our responsibility to take care of our patients and our community, and its one we take very seriously. Stop in today and let us take care of you!

I was at the Macclenny store on last Thursday, 11/17, at checkout my cashier was Hannah - fabulous…read morehuman being! I loved her customer service and wanted to bring acknowledgment to this person. She was welcoming, bright, helpful, and vey patient in helping sort my coupon issues. This store overall does offer their customers great customer service, and Hannah is icing on the cake. Thanks Hannah.

Horrible experience today. when I walked in there were no employees at the front at all. I needed…read morehelp but didn't see anyone until I realized there were 3 employees doing inventory. I asked for direction and wasn't greeted or smiled at. After picking out my items I proceeded to the front counter where there was no one working. the manager was doing passport pictures and did not acknowledge us or tell us that they would have someone come up to check us out. I attempted to do self checkout but quickly realized I couldn't since I was using an insurance card to pay for my items. I selected "call for help" on the machine where it embarrassingly alerted the store that I needed assistance. the manager continued to ignore me while I stood there with my items and the light on the kiosk flashing. After a couple minutes another lady from the back of the store came up and attempted to help me but seemed confused and slow to answer my questions. Another customer came up and started asking her questions and she completely turned away from us to begin assisting them while I was still in the middle of paying for my items. she then half-heartedly advised me that I couldn't use the self checkout to pay for my items with the insurance card!!! I said well that's why I asked for assistance! she said well if you want I can check you out..."YES that would be great " I replied while swallowing my annoyance and trying to appear pleasant. Despite all this, she slowly proceeded to ring up my items and then casually informed me that my insurance card wasn't pulling up under the zip code I provided. (the only zip code I've lived under for the past 9 years). when I asked why that would be or what could be done she just shrugged and said they couldn't help me. I asked for the manager (who happened to be the lady ignoring us this entire time) standing right next to her. She was unfriendly and looked at me with deadpan eyes and said sorry that's not our business. I hissed thank you through my clenched teeth and left the store and hopped on yelp to leave this scathing review. Horrible atmosphere and a total lack of enthusiasm to assist a customer checking out with only 5 items. (Diapers and wipes for the baby)