Terrible, they lose your prescription take off medications that were listed. Filled a prescription that you didn't order to get filled.

I'm always happy with the CVS in Locust Grove. Prescriptions are always ready when I come in and the pharmacy staff is super nice! They answer your questions and give great advice. The staff in the store are really helpful and polite as well. Can't actually get better than that! read more

Worst run pharmacy I have ever had experience with. You can't reach them by phone to renew your prescription. Therefore, you stand in one line to renew or turn in a prescription and another line to pick it up. Woe be unto you if you stand in the wrong line. And theN there is the rudeness you sometimes have to deal with. I keep threatening to go farther down Plank road, but keep going back because of the convenience. Sad reputation for CVS. read more

A warning that COVID might affecy my experience before I post my review? Lol, please spare me. EVERY review about this CVS includes the word rude. I think they have 2 pharmicists, and ive heard both of them be rude to staff and belittle customers. Today, i heard the pharmacist call the staff a bunch of whiners and then decided to hash out why the tech worked last wednesday of 6 hrs instead of 4. I guess it must suck to deal with people all day. So why do it? Quit and let us all be happier and free of your horrible existence. I think CVS is franchised, so ill be sure to report them to corporate on tuesday. read more

Very helpful staff and very helpful pharmacist who is capable of thinking outside of the box (especially when there's a shortage on children's medicine). Although it's an old location, this is the best experience I've ever had at a CVS. Blows the 6010 Plank location out of the water. read more

It's worth the drive to go further down plank rd and go to the other CVS. It's clean, smells so much better than Goodwin drive. But most important the pharmacist and cashiers are not rude, their happy and greeting everyone coming in and leaving, and also you're transaction with the pharmacy is not a freaking nightmare read more

Very helpful, good communication, notifies me when drugs r ready. Always willing to help get the price lower with good rx

Used to be an excellent example of service, now it is a terrible example of service. our Dr had to call in an important prescription twice because they lost it the first time . Called ahead for immunization , checked in when we got there . Givin the run around , had to leave the immunization booth twice because or clerical errors ,even had my sleeves already pulled up. Shot giver left in middle of immunization to fill other prescriptions cause he was mad at another employee. Stay away from this place. Teetering on an accident waiting to happen with your medicine. Pharmacist loud and obnoxious. read more

Very frustrating to deal with this pharmacy....I have used them for several years but lately they seem to be terribly understaffed. When they only have one check out line open and multiple people waiting to check out, e it takes a ridiculous amount of time to pick up a prescription that is already filled and on the shelf They also seem to have new staff every week and different pharmacists....no consistency at all. read more

Incompetent, very slow moving, rude staff. Will be transferring prescriptions immediately to the new cvs down the road.

The staff are rude and slow at this location. Worse than that I was given a prescription by my doctor after thinking it over I decided to hold off. Well CVS's automated system does not agree. It's like a bill collector or a stalker. A few times a week the terminator calls my phone demanding I come pick up my prescription. So today I go out for something different I think they're gonna bust me for not getting my other prescription. So I give the lady my prescription and say "I believe I have another prescription waiting." After a while I return only to have this big rude lady tell me if I have another prescription I'll need to go to drop off and tell them. Why you've got my information pulled up right now? This nasty PoS didn't bother to ask if I needed info about the drug, didn't bother to mention it was a generic.....I assume it's a generic anyway sure isn't what was written on the prescription anyway. The final complaint and I have bad luck so maybe this is just me. I really hate every time I go to pick up a prescription some older guy breathing hard is always standing between the registers. So you have to stand off to the side in a loud voice give your name date of birth. Then give your name again cause they didn't understand or hear you over Grey Williams talking loudly. And you better not have a name that can be used for a male or female. I always have to pull my license out to prove I'm not trying to pick up some random lady's medicine. Never again cvs never again. read more

Most unfriendly pharmacy I have ever been in. I usually go to CVS in Culpeper but had to use the Locust Grove store. Next time I will drive the 40 minutes to Culpeper. The pharmacist nearly looked up after a min and mumbled and then the technician came over and signed on to register and just looked at me. I couldn't tell if she was ready for me and not even a hello or sorry for the wait. Just aweful. They should sut down if they can't be a little polite read more

Absolutely the worst CVS! I think almost all CVS's are pretty bad, but this one, WOW!! Nobody knows what they're doing, they don't listen, they never try to help you, and the one young girl, and the bigger lady with really short hair and glasses, are so rude! My mom even had to deal with that ladys attitude. So, last Tuesday I went to my monthly doctors appointment. He is located in McLean, so I drive back towards home, and go to CVS across the street. I go to the drop off counter, and explain what I need. The young girl was working the drop off window. She didn't greet me in any way, she shoved a pen in my face and said, "address and date of birth". So I filled that out and she started typing, for about 20 minutes. After about 30 more minutes, they called my name, I went to the register, and they only had the one script, I stopped off 2. So the little girl walks up to me in line, in front of everyone, and tells me they don't have the full quantity for my other script, and she could try to order more, but even then she can't guarantee they will even come in. Now they all are back there talking about what to do, I'm still standing in line for 15 minutes now, while there are about 6 people behind me. They finally tell me to go back to the drop off so the little girl can tell me how many tablets I can pick up. Which I highly doubt she's even qualified to do. Now 2 people are in front of me at drop off, so almost 40 minutes later, I finally get to talk to the little girl again. She still had no idea what she's supposed to do. At this point, I'm about to flip. So she goes to have another meeting about what to do. She finally figures out what to do. Then I had to wait again for them to fill that script. I still have 25 tablets left on my script, but who knows if they even ordered them, if they will even be delivered, and I am dreading going back in that hell hole. RUN AWAY! Do not go here! read more