CVS under MaryCatgetines leadership always does a good job of assuring my meds are always filled accurately in spite of my allergies.

This is the pharmacy my drug plan recommended. This location fills so many prescriptions. The only thing I buy there is my prescriptions. This CVS has one person servicing the drive through, and the customer service counter at the same time.. The wait time is around twenty minutes to a hour. The young lady is wonderful and does a great job. The pharmacist has two associates that assist her and they do a great job. The wait time to pick up a prescription is absolutely ridiculous. read more

The absolute worse pharmacy! Years ago I stopped going to this CVS. Now I realized that everything starts from the top. I called HQs trying to find out how to get rid of a deceased person's old medicine as directed by the DEA. Well, first the store never answered their phone! Tried for days. Then when I called HQs it took a couple of calls to get through to a live person. When I finally got someone, she was rude. Didn't have an answer and I gave her the option to hear what I was going to ask or not. So, as a sidebar our internet service was down temporarily so I could not go online and told her that. She then said, "Go online and ....." when I said I couldn't like I just told her she started laughing, I then said, "why are you laughing?" (No response) so I said "I don't find this funny and hung up." I say this to say, even CVS's customer relations is horribly worst than other CS pharmacies. No wonder people stopped going there. read more

My prescription called in this morning has not been prepared and I am asked to wait 20 minutes. 2259 Langhorne Drive CVS. Convenient location to hospital and healthcare providers but makes no difference if you have to drive back to location to get it and it is still not ready I will be changing my pharmac. read more

I have had multiple bad experiences with the pharmacist dawn I've never had a more rude and unwelcoming person give me medication. I'm also someone who goes there specifically for my mental health meds and she's always treated me like I was stupid, refused to help me, or if she doesn't say anything she'll make sure to let you know by slamming the window. read more

Just left, for the fifth time in the last 3 days. Went to pick up my prescriptions and the line at both the drive-thru and the counter inside were so long and not even moving that I said the hell with it and left. Everyone in the store was clearly aggravated by this situation. They are slow as hell, and the pharmacist, I think his name is Thuan, is a real jerk, extremely rude. I am transferring everything to somewhere else, anywhere but here. read more

I had to make a stop for some cold meds this morning. Ran into use the restroom. Oh my! I must say, in all my years of public restrooms, this was the nastiest bathroom I've ever entered. Good thing I didn't have my phone in hand! It was so disgusting, I couldn't stomach going back inside, either. Dried fecal all around the lavatory. The floors are filthy, the men's urinal is filled with urine soaked toilet paper! The sink was to dirty to try and was my hands! I didn't want to touch a thing! One snap would have totally embarrassed the management and certainly the owner wouldn't approve! Come on CVS, if staff won't maintain this facility, hire an outside company to keep the bathrooms sanitary! read more

I believe I have reviewed this store in the past due to delay issues for no apparent reason. Again, I like every single staff member that I have spoken to at this location. never hard feelings. But, the issue in the past that had been corrected after receiving my review has come back to burden. I have a FREE prescription of Nurtec, migraine medicine. My insurance is up to date (AKA the same as always,) I have not moved, and I didn't even legally change my name, believe it or not. I have 4 slipped discs, a torn rotator cuff, a degenerative hip (since I was 15 years old. I am now 24.) a partially dislocated shoulder blade, a floating rib, and I have issues with my AC joint as well as a suppressed vertebral artery. I am pending surgeries. my body is fucked. thankfully, muscle relaxers and this migraine medicine have been able to keep the tightness from causing me to pass out. I basically need them to get by. That being said, I can always come in and pick up my scripts no problem for about two months, and then all of the sudden you guys need to play phone tag with doctors offices to "approve" it or whatever the hell that means. its a free prescription, a non controlled prescription that keeps people from having migraines bad enough to make you want to kill yourself. It has no harmful side effects. it helps, I don't owe you anything for it and it isn't dangerous, yet you have to call my doctor two separate times before im allowed to pick it up. meanwhile - I am left on the side with a murderous headache that will go away in 5 minutes with one of these Nurtec Tablets, and you've got them, but hey, you have to have a few phone calls before you can give somebody the medicine they desperately need, right? Absolutely ridiculous. I will not use this pharmacy for much longer because of this situation. I don't see an effort from CVS to help my get my scripts filled when I need them, so I will not support them by being a customer. It's not hard to inform someone that you need to make a bunch of calls before you can help them, yet I've only ever been informed at the end of the day, when I've already driven all the way to your store. I can't get a refund on the time I spend in the world, and you guys have wasted an absurd amount of it. I have never had such a huge issue every single fill ANYWHERE else in my entire life, and I have been to the doctor more than you probably will in your lifetime. read more

I have used CVS in the past and usually the pharmacy staff are at least somewhat attentive. Basically due to its proximity to my home, I have filled a lot of prescriptions at this location. First of all, if you have a question for the pharmacist about anything, they act like they're mad at you for bothering them. And the pharmacy techs are quite dismissive also. It's like "I'm busy, don't bother me." Anyway, my other big complaint is that if I stop taking a certain prescription drug, these people have actually called my doctor and had those prescriptions given refills. This is after telling the pharmacist NOT to do this. Then I will go to the pharmacy to pick up one legit prescription and they will say "oh, we have all these prescriptions for you." And they bill my insurance for these prescriptions, about which I have been questioned about requesting too many meds at my doctor's office! To me this seems like fraud. And I am definitely NOT on automatic refills. Not to mention that these people have actually "misplaced " my filled prescriptions several times. So sometimes they will double bill a drug that they lost. It finally got so bad I moved all my drugs to another pharmacy. They lost a customer for life. read more

The staff is always friendly and helpful and some of them even know me by my name. The service here is like a small town throwback pharmacy where people actually care and know how to treat their customers. I love going in there! read more

I, like many others choose to use this location because their pharmacy is open along with the store 24-7. Having children, you never know when a trip to the ER or even some over the counter medication will be needed. Our whole family has been using their pharmacy for years. We have been pleased with the exception of the short, portly lady with glasses that is always working in the pharmacy with the name tag "Mayne". She is VERY RUDE, ARROGANT, and no matter the scrip you are trying to get filled she has a problem with it. Her attitude is poor, customer service is poor, and overall look on life is POOR. Her and I (including my significant other) have went to bat MANY times over the years. The outcome is always the same, she huffs and waddles over the pharmacist on call, pleads her case, (you have to speak over her & explain the situation) and the pharmacist ALWAYS fills the script. We are on the fence with switching back to Walgreen's, where we never had this problem 4 years ago. We only switched to CVS because Walgreen's stopped their 24-7 services. Everyone else in the store is very helpful, the whole pharmacy team is helpful with questions about medications except her. I am not sure if she upset she attempts to make pharmacist decisions and told she is wrong, hates her job, or just life in general. read more