They need to hire better employees. I had a curbside pickup today. The women that gave me my items…read moreyelled asking why I couldn't get out of the car. I selected curbside for a reason. I am beyond upset by my experience. I use this Walgreens a lot but after that I don't think I will be.

lady at drive thru pharmacy window on friday was horribly rude and awful. I left and cried in my…read morecar. told me i had to come inside even though i told her im injured and have a hard time walking. hope she finds help medically

The older gay guy who works in the front, wears glasses..very rude! Talks junk about customers…read moreinfront of other customers. Slammed the phone down on someone who was looking for their photos. Just terrible customer service

Need new employees that care about their job ! My dad went in to get me medicine and the two…read moreemployees that were there looked at my dad multiple times as her was standing at the register and just ignored him and said she was busy and had stuff to do. Extremely unprofessional!

The person who works in wound control and walkers was very efficient and knew his job well. Happens…read moreevery time I go there. I also believe in supporting small businesses! No CVS

I can't thank these people enough. they have made changing over my mothers prescriptions easy, and…read morethey deliver them to her door. Customer service is not dead, I promise, this place is a blessing.

I mainly use them for the medical/pharmacy part of the business. They are amazing when it comes to…read morecustomer relations. When I call the pharmacy, there is no wait time no hold music. It is quick and simple to speak directly with the pharmacist. I can't say enough about the delivery service. They are prompt trustworthy and pleasant. I would be lost without having them as part of my Healthcare team.

The first time I ever used Westown was this year. I previously used Walgreens, CVS, Walmart and…read moreKinny's drug in Vermont. The service provided by Jessica and the entire Pharmacy team has been absolutely awesome. Never late on my scripts, they are always ready when I go to pick them up. Manchester should be grateful to have such a wonderful Pharmacy.

Three different times over the past year I have had negative experiences at this Walgreens. Twice…read morewhen asking someone working on the floor to help me find an item and once from the pharmacist who was extremely rude. One sales associate said "we may have them in the back but I don't know" never offered to go look or suggest anything else. And a pharmacist should have some empathy. Nobody is going to the pharmacy because they want to. Save yourself from this negative atmosphere and go to the Walgreens in Vernon or Enfield where I have never had issues and they have actually been helpful.

Terrible customer service. It appears that a lot of the employees, including the pharmacist, seems…read moreto have forgotten that this is a healthcare environment, but behaved as if they do not care at all. Humble yourselves a bit, maybe consider hiring better employees. The skills, and attitude of this location is overall poor. You truly need more help than your current status, or it is advised that you seek employment elsewhere. There 100% are much better work, and healthcare environments than this catastrophe, with at least decent human beings.

Prior reviews are 7 years old. The staff is amazing, painless vaccines, only walmart uses the…read morebarrier bandages they inject thru it.

Extremely unhelpful. Horrible staff. Takes forever every single time. Half the time I cannot get my…read moremedications because of a "computer error". They could care less how important it is for me to get medications. I got in a car accident and couldn't get the medications I needed because there was a "computer error", after sitting around waiting for over an hour. They said they could get it to me by next week - I'm in pain now! They are the least bit understanding and argue with me. I call and then get completely different information over the phone than when I go in person. 0/10 and I will start going somewhere else now.

My snack and drink were in one of their paper bags when my shopping cart tipped over, and both were…read moredestroyed. I returned to the store, and the cashier told me to grab replacements with no issue. It probably was just the right thing to do, but you have to give people and businesses credit when they do right by their customers. We're here often throughout the year and have never had a negative experience.

I have no idea how the pharmacy of this location is still in busiiness. I have given them so many…read morechances and today was the last. Good luck if you try to get your scripts filled here. Overpromises and dismal delivery. I am a Walgreens fan but the pharmacy at this location is so dreadfully unreliable, it is an absolute joke.

I moved to Manchester in September from Enfield ct and this pharmacy can not fill my order…read moreclaiming that the medication is on backorder for months. So I have been driving to Enfield stop & shop pharmacy who has been able to fill my medication and if they don't have my medication then they get it the next day. I don't understand why the Manchester pharmacy can't get my medication when the Enfield pharmacy can and does. It makes no sense!

I usually use CVS pharmacy but I recently lost my health insurance temporarily and had to use Stop…read moreand Shop one time so I could use GoodRX. It took them days to fill our prescriptions, didn't notify us when they were ready, didn't notify us that they were out of one of the prescriptions and had to order it, only told us when we called to check if it was done. On the phone, and in person when we picked up meds they did not ask for date of birth or anything to confirm identity. My first visit to pick up meds the male employee was standing behind the counter texting and didn't notice me for a while. Second visit the woman was extremely rude. Will not be returning to this pharmacy ever again!

Updated shopping and checkout system is amazing! It's much more organized now, less hectic and…read morefast checkout.

This store is making improvements renovating it which looks nice. I like how this store is…read morepresented with cool decor and how everything is laid out. Other than that, it's just a typical Walmart. There's still a Dunkin Donuts location inside a Walmart.