I ordered 2 hotdogs and waited while I watched people with my exact order be served ahead of me. Multiple people who walked into the store long after I ordered were getting their hotdogs. Kristen was the attendant. I'm shy, so it took me a while to finally speak up for myself--i didn't want to be rude. She told me the hotdogs were gonna take a while. She had given away the last hotdogs. I tried to ask her to check for my number to make sure it wasn't lost but she refused. Kristen dismissed me and walked to the back. She returned a few minutes later with a coworker and was laughing looking in my direction. 15 minutes later, the new batch was ready. Kristen had an order for 2 hotdogs so I was sure they were mine. But then she called order 137. We were 112. Luckily my dad intervened and said "no that's order 112." She shrugged then threw the hotdog bags at him. ??!! Insane behavior. An acknowledgement would've meant a lot, but instead it felt like I was being gaslit. I think they may have lost the ticket but she wouldn't look at my receipt to check! read more

Costco - Receipt - Wholesale Stores Near Me - South Windsor, Connecticut

Where can I start prob with the fact that I was walking and a lady slammed her cart almost into me no apagy but it should be 2 stars bc the hotdog and cookies read more

I come here once or twice per month. Usually it's to pick up certain items I buy regularly but it's fun to see new items on display as well. The associates are friendly and helpful. This place is always clean and orderly. It can get crowded especially on weekends so I try to go during the week. I have been a member for many years and just renewed again. The cost of membership is absolutely worth it to me! read more

Costco - Wholesale Stores Near Me - South Windsor, Connecticut

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Great place to stick up on bulk items for my household. The prices are very good for the quantity and quality you get. Our staples are Bounty paper towels, Kirkland brand toilet paper (comparable to Charmin in quality for a fraction of the price), doggy pads, detergent and other household items. Parking lot is a headache when they're busy. read more

Great staff! We shop regularly for a dozen or so items. Great deals on clothing and footwear. It's a really popular place. To avoid the crowds, shop mid-day during the week or invest in an Executive membership to take advantage of extended hours. read more

Horrible customer support at the leadership level, will argue with you from the get go and lack professionalism to even say "hi how are you" ... Try a different Costco, there's many in the area... read more

This a 5 star Costco, clean and spread out, so many staff the checkouts go fast. It's got a bit more of furniture & appliances because it's big. It's pretty far for us but worth the ride, and nearby so many other great stores and restaurants. read more

I like it. I have have fun they give you a bunch of food a mini pizzas mini meet have a great time they gave me discount and customer support is great. I love the people. They're very nice and here are some pictures to look at the products. read more

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They have you scan your membership card in the front now. You can't just walk right in anymore. There's a worker who stands and make sure you scan and give you the "thank you" the store is nice and clean. I never had a real issue at this location. read more

Unfriendly and Power-Tripping Managers Herman JR AGM If you're expecting a friendly, helpful environment--this isn't the place. The managers act like they're running a boot camp, not a retail store. Their controlling attitude and lack of respect toward both staff and customers is unbelievable. Won't be coming back to this location. Costco CEO should be ashamed for hiring an individual like Hreman read more

I've always been a big fan of Costco, but my experience at the South Windsor location was really disappointing. The way the management treated their employees--right out in the open--felt unprofessional and honestly kind of uncomfortable to witness. It just didn't feel like the respectful, positive environment I've come to expect from Costco. Herman Lebel JR is the AGM needs to be fired for his behavior. read more

I'm not from New England so I had heard the hype of Costco but was always a Sam's Club goer. When this Costco opened up I was excited to be part of the hype. With gas prices nowadays I am always grateful for the reduced price. I always find lots of great things every time I'm in store. The bakery items are great, but you've gotta be careful with the serving sizes in those mini cakes. Over the last few months of being a member I have eyed the taco dinner kit in the prepped food section and FINALLY I didn't let myself walk past. I am so glad I picked it up for a quick dinner because it was sooo delicious! My partner and I had it for dinner one night, I had some for lunch today, and there's still a little bit left for another meal--all for about $15! The slaw and cilantro lime sauce were my fav parts. I will say I like how at Sam's club I can buy a store made refrigerated pizza and bake it at home. I was disappointed that this Costco didn't have that option. I know you can buy prebaked pizzas in the food court and also they have Kirkland brand frozen pizzas. I wasn't going directly home so I didn't want a cooked pizza to get cold, so I grabbed the frozen ones and they were just meh. Hopefully they'll have the refrigerated options at some point in time. Looking forward to the next time I go in and see what new things I buy! read more

Costco - Prepare taco family dinner - Wholesale Stores Near Me - South Windsor, Connecticut

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Some people will say it's just a Costco, but it's a super nice connivence. They keep it well stocked and very clean. I go in for just a few things and always walk out with more. They say that's their trick, but I love to be tricked with new, fresh items that I finding myself happy with my purchases. The gas prices are reasonable and there's lots of value throughout the store. My only constructive comment is that the checkout lines can be long, but I end up shopping during the popular times. That can be annoying especially if I just have a few items. read more

Costco - Wholesale Stores Near Me - South Windsor, Connecticut

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Consistently low prices for gas. This alone makes the membership worth it! In Vernon where we live, gas is 20 cents per gallon higher than Costco. We like saving money! $$ ka-ching We visited the store for some bulk items. They had samples available throughout the grocery section which we walked past a few times without so much as a glance. BUT.... one of the employees was heating up garlic, ginger and soy salmon. Aromas were wafting here and there. As we were getting ready to leave, I just HAD to taste it because it smelled so good! And yes, we bought some! Freezer section - you'll be glad you did! #getsome read more

Costco - Wholesale Stores Near Me - South Windsor, Connecticut

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The Battle of Wholesale Stores.... The last of the big 3 (Sams/BJ/Costco) wholesale store is finally open for business in our town. We have it all here now, don't we! This is my first time at a Costco, I've been a BJs shopper (mainly for gas) for over a decade but I had to come check them out on their grand opening... that and also coz everybody's always raving about how good Costco is and especially how the free samples made it particularly a memorable trip for them. This store also includes a food court, gas station, pharmacy, optical department, and hearing aid center. Basic membership at Costco comes at a premium price of $60 when compared to BJs at $55 but with a coupon that could be as low as $25. The choice is pretty clear isn't it!! On the first look it seems like they have a few more products to offer, prices too are very similar to BJs. So why Costco?? I can't wait to find out and I'm sure I'd come back soon to find out. Meanwhile please leave comments, what do you like about Costco?? read more

Costco - Wholesale Stores Near Me - South Windsor, Connecticut

This location has the most rude and inefficient food court I've ever been in. I've been in Costco's all over the country. The workers are rude read more

abracostcora!!!!!!!! behold the cult of Costco! i mean, what can you say about costco? its not too expensive to join, they often have rebates and the store, ok, well the store (s) are huge! also, they are always rotating inventory, so good luck NOT going every 2 days to see what is new! i would comment on the food court, but i havent had the chance ...yet, but i see a churro with my name on it. money! I aint got none. read more

I shop regularly at Costcos and continue to find great buys on everything I purchase. I recently decided to try the Tempura Shrimp after trying a sample in the store. It was absolutely delicious, crunchy, lightly battered and the size of the shrimp with no shrinking was phenomenal. I purchased a frozen box containing 30 count that comes with packets of sauce. The shrimp are large so I baked about 4 in the oven. They were filling and as delicious as they were in the store. I shared some with my friends at work and they too were equally impressed and wanted to buy them at Costcos. read more

Costco - Costcos Tempura shrimp baked in the oven. - Wholesale Stores Near Me - South Windsor, Connecticut

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Racist cashiers and manager. Staff is not good at this location. Very aggressive and not gentle customer friendly service. Feels very judgmental and uncomfortable. I will encourage my wife to go to the more diversity friendly WH location instead. Peace and love read more

Finally the wait is over. Now Costco is open in South Windsor. After shopping is over, they have a small food court. Prices are unbeatable. Hot dog plus refillable drink for $1.50. Cannot go wrong with that. Pepperoni or cheese pizza slice for $1.99. Single slice will fill you up. Menu items are limited, but very reasonable and delivered very quickly. Fruits, veggies, meat everything looks fresh here. Also there are some interesting items to try if you are in the mood. My Mochi ice cream was my favorite here. I never knew mochi ice cream could be this good. Langers Alphonso mango nector was another stuff worth mentioning. This is the first time I am seeing an Alphonso mango drink in US. Brown sugar bobba popsicle is another great product. Meiji Panda chocolate cookie was something I haven't seen in many years. Finally found in Costco. read more

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I really like this Costco. It has become a weekly occurrence for us to make a trip here. I love that it's not overly packed and so everything seems to be in stock at all times. The customer service there is great and the samples are usually fresh. The prices are reasonable as well.I would say this is one of the better Costco's in Connecticut. read more

I think Costco is a really neat store because it is a very typical warehouse club. I gave this store three stars because first of all they didn't have some of the stuff I was looking to buy. Second of all, I believe food-wise prices are highly expensive compared to what they offer at the nearby BJ's Warehouse Club. Now onto the good parts about the South Windsor location: The staff seemed very caring who took no hassle about my experience. They also have a food court which is typical of most other Costcos all over the Planet. I also bought a couple of Chicken Bakes from the food court. The taste of it was alright though not the greatest. The best of all: They have some incredible Christmas merchandise which is a very nice touch throughout the store. They just had a grand opening last week (writing as of 11 - 22 - 2021) which is a major economic boost for the community nearby the Evergreen Walk. Overall, I'd give this Costco somewhat substantial but somewhat typical of other Costcos I have visited. read more

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Tbh the food here is unlike any other I have had the pizza is some of the most juicy appetizing and finger licking good pizza I have ever had read more

I've always liked Costco, but I recently moved and each location is so far! I received notification that my membership is going to renew at the end of December, and since I'm not using it thought I would cancel. Honestly, the most complicated thing. Can't do it online, can't do it via the customer service number, can't do it via the store phone, only option is in person. Eight phone calls later and I still can't cancel!! I really dont feel like driving an hour to cancel this membership, but seems there is nothing else I can do. The woman I spoke to at the store said I can prevent the renewal process online, without actually cancelling, but didn't know how to do it. Yikes, Costco, love a good membership scam! read more

This Costco is very clean and bright. The staff have been very helpful when I have had questions about electronics, needed assistance locating items, and have had to bring back returns. read more

Bought Whole Earth eryrthiol monk fruit sweetener and it was loaded with bugs. Couldn't bring it back bag was thrown out. No place on Costco website for a review and can't email them a complaint. Don't trust what you buy at Costcos check everything! read more

What dumbass executive in charge of choosing store locations picked this location AND approved the parking lot layout? Absolute insanity. Located and tucked away in a boarder line suburb intertwined with commercial office buildings sits this Costco building. It was our first time there and I can tell you that will be my last time. Trying to get in and out was an absolute nightmare. And the chaos is perpetrated with the exit and entrance to the gas station. An absolute nightmare. read more

good prices on mostly bulk items. took a star off because they don't let you shop under your families card unless you are listed as a user. I get it, but they only let one extra user per card. I have multiple people in my household and everyone takes turn shopping for the family, so it is definitely an inconvenience. read more

I want to provide an update to my previous review. Herman jumped in to my disaster of a situation and was the only who understood. The employees I previously mentioned had no empathy and neither did corporate. Herman made me whole and made the situation a positive experience. I was going to cancel my membership but now I am satisfied member and look forward to shopping at Costco. I hope to meet Herman face to face someday to say thank you. read more

love costco ! can't beat their rotisserie chicken! great price and good for several days And of course gas at a very good price

We bought a new Samsung washer from Costco in July 2022. It's been broken longer than it has worked. Months of laundromats. Repair guy on his way out a 4th time. Asked Costco to help us with an exchange. They won't stand behind what they sell. We're going to find a way to dump it at Costco's front door. That will be the last time we go to Costco. read more

What is there to say. Great food and other options. Get a membershio and go. If you only buy a rotisserchicken okce a week for $4.99 the membershio os worth it. Believe me youbwill buy more! Great business. read more

They don't take Mastercard. Only Visa. Show stopper. Not getting another card and pay $60 to shop there.