Horrible customer service. There are 5 or 6 people working in that pharmacy yet they all take lunch at the same time? Who's bright idea was that? They're also rude when you talk with them as well. Im going to switch pharmacies ASAP. read more

Unfortunately, the people here are either not apt at their job, or extremely rude. Procedures seem to change daily and not one person seems to know how to operate the computers. I would not recommend coming here if you need your medications. Even the pharmacist on duty was not helpful or knowledgeable about anything about medicine or the CVS system. The only upside is that sometimes there is ONE nice person drowning in a crowd of persnickety, unhelpful, people who are actively looking to make someone's day worse. read more

CVS Pharmacy - Drugstores Near Me - MERRIMACK, New Hampshire

Horrible customer service. Pharmacy hold time 45 minutes. Closed their drive-thru - I had covid - what am I supposed to do - go in the store and infect everyone in the store? Then when we are finally ready to pay for my prescription - oops, sorry we don't accept your insurance (Well Sense - NH Medicaid), but if you go to Riteaid, Osco, Walgreens, they do, so basically CVS is the only one that does not. Sounds like big time mgmt problems at CVS to me - go anywhere else! read more

Totally worthless pharmacy. They make a mistake with almost every prescription order. I am transferring my prescriptions to Express Scripts. read more

CVS has been my go-to for ages. I've actually planned moves based on how far the place is going to be from a CVS. I am reviewing this store to provide you an update on the Covid tests offered. I had one in Texas some time ago, and I am pleased to report it is just as quick and efficient at this location as it was there. Covid tests are done through the drive-thru by appointment only. I got there a little early and there was only 1 other car ahead of me and they were done quickly. They double check your info then provide you with the gear. It's very easy. You swab up each nostril then stick it in a tube, seal it up, place it in a box. I noticed 2 things that were different here than in Texas: 1) In Texas I was told to stick the tip up 1 inch. Here in NH, she said "go in halfway". I asked her to clarify and she just repeated that. I have no idea what halfway is. I stuck it in real far just to be safe. 2) In Texas the tubes they use have liquid in them and a scrubber on the bottom; you stick the tip in and scrub it around then discard the tip and close up the tube. Here, you just stick the tip in a tube, snap it off, then seal it up. If you're reading this in 2020 or early 2021, expect results online in about a week. Check your email, and especially your junk email folder. read more

Just nothing but a clown-show. The phone "service" is virtually intolerable with horrific wait times and crappy acoustics. Trying to circumvent all this by using the web site is an exercise in futility; I've been waiting ten days for a script to be filled; the website lies to me saying script will be ready at some time and the clowns deny knowledge of said order. Just a huge waste of time using these clowns. read more

Pharmacy staff was very unhelpful and dismissive. They did not fill my script after I got a text they had done it 2 days prior. Then they denied ever receiving the script. read more

This is by far the worst pharmacy, they never have my children's scripts on hand they have to be special ordered and they are fairly common prescriptions in my opinion ( once for antibiotics, conjunctivitis eye drops, diaper rash cream ) and when I went in there to try to pick them up I wasn't notified that they did not carry these or that I should try to find them else where, the pharmacist was extremely rude and condescending especially considering I had a sick 3 month old baby at home. She patronized me and talked down to me as if I were some sort of imbecile. Needless to say I have boycotted them and told all of my friends and family to do as well. read more

I was at this pharmacy on Wed and I was not impressed . There was a little girl who needed a flu shot and she was scared ( kids usually are) . The pharmacist was extremely out of line saying "she wasn't a pediatrician " and that " she shouldn't have to deal with this" . The girl wasn't screaming just tears and nervous . My heart broke for her and her father . If you are in healthcare of ANY type and part of your job is to service the pubic you need to be compassionate. I was very appalled by what I witnessed and will be going to Walgreens from now on. I definitely don't want to deal with that woman if I need any type of medication or assistance . Bring your kids somewhere else for flu shots unless you want them to be treated like animals and ridiculed in front of everyone . read more

Have been doing business with this CVS(Merrimack,NH) for many years and think the crew in here Abhu(sp?),Nancy,Maureen,Tina and Rachel are fantastic. When I've been faced with a problem they always go overboard to help me out! I cannot thank them enough! Always a pleasure doing business here,wonderful people! read more

I've been doing business for 20 years and have been very happy with the service. The entire staff is always friendly and welcoming.Thanks for everythong you do. John read more

I drive right past Rite-Aid to come here. The store is very clean, staff are friendly and they are always really great about filling out scripts in a timely manner! They also have a drive-thru pharmacy if you are in a rush. I'm always frequenting this place so some of the staff knows me and they allow me to use reasonably expired EB coupons as well. read more

The pharmacy department is rude kids that are supposed to be professionals, not even close. I'm sure (assume) pharmacist knows what there doing but the help is rude and extremely un co-operative. read more

Poor customer service. The pharmacist informed me this morning that she arrived to over 100 prescriptions not filled from yesterday and she would get to mine when she got to them. I had used the automated refill line to have them ready at 9am. I arrived at 10:30 and was told they were not ready. There was no one else waiting and it was a box of nebulizer treatments. No counting pills no repackaging. We will be transferring pharmacies as I don't expect to be told the pharmacist will "get to me when she will get to me". read more

Everytime I drop off a prescription here ive had a bad experience. Either the staff has been extremely rude or they dont have enough to cover the script. Most recently I dropped off a prescription two days ahead of time and when I went to pick it up at the time I told them id be there it wasnt even filled yet! Unbelievable! Then the lady at the counter tried to cover up their screw up by saying "they are still working on it" when they really just hadnt filled it at all so then I had to sit there and wait 20 mins for them to do it. That was the last time ill ever go there for a prescription. read more