I just don't understand this store and how it remains open! I have been here over 10 times and ea…read moretime I visit, they are out of stock on many many products, all the time! Testers are totally worn down to a point you cannot test them and they don't replace them! Bad Bad Mgmt if you cannot tell the staff is not filling in product availability why bother staying open????

Teresa with the black hair and glasses is a bully The one…read morewith the gapped teeth Yes I went there... She must just be mad she's middle aged and working at the mall Well don't take it out on my honey Fire her because you just lost a customer Nobody is there to help you find products that work best for you unless you ask It's like you have to beg to give them your money lol It's not supposed to be like this Save yourself the headache and go to Sephora instead

Not my best experience at a Sephora. I've been to other locations where they practically leapt to…read morebe of assistance. I wasn't even able to flag someone down to help me when I was at this location.

Just visited this newer location and not only was the store beautiful and well stocked, but more…read moreimportantly all of the staff was beyond helpful and so friendly!

I wish I could give 0 star, I have the worst service OF MY LIFE, I do recommend this store, very be…read morecareful, I bought a perfume for my husband and I bought two atomizer for myself. Today I went to exchange it because I wanted another type. The store Manager Antony, treated me very badly and said I am not exchange it because it is used, I told he I never used it, He call me a liar. He was ironic with me and the girls work with he doing the same, humiliated me I am shocked! I do not know how a perfumery works with the type the people!

I wish I could give 0 stars. worst customer experience I have ever had in my entire life. I was in…read morethe store today was torn between two colognes. I took home the two smell strips and decided I would go online now to order one from perfumania.com . I called the store to ask, which one of the Tommy Bahama colognes was on the display shelf that was light blue so I could order it from the website. The lady working at the Merrimack, NH Perfumania tonight 9/1 at 7:40pm said to me, "You were in the store today and didn't buy it?" I said no I had children with me so I am now on the perfumania website trying to purchase it. She said "Why did you not buy it when you were here then?" I said again, I was in a rush. She said "Sorry I can't help you if you didn't buy it in the store today." I again stated that I was on the website trying to purchase it. She said "I have customers in the store goodbye." I called her back and said may I please have your name, she said "No you can not have my name I have customer in my store." I said I would like your name so I can report this to corporate. She said "good call corporate" and hung up on me.

Darlene, the owner of Darlene's Bath and Body Lounge, could not be more personable. She greets…read moreeach and every customer as a friend. Her shoppe is elegant and chock full of popular and interesting products. Upon entering her shoppe, you immediately feel as is you have entered a special place with incredible positive energy. She also possesses a keen ability to point you in the proper direction and spend the time explaining the details of her products. No matter what your price point, she will find something wonderful as well as send you off with a selection of samples when she has them available. Definitely worth your time paying her a visit in quaint Pennichuck Square! Kimm Murray

Seriously I'm still in shock about my visit to this store. I did a U-turn when I saw her sign on…read more101 as I am a "hard to fit" when it comes to bathing suits. I had to check her store out. I walked in and she apologized for the disarray of the store because she had just moved into this location. Darlene was amazing! Her store has beautiful, trendy bathing suits. But, she also carries suits in all styles for those of us whose bikini days are over. I couldn't find anything for myself however, I did make an impulse buy for one of my daughters (a uniquely styled bikini). The store is full of amazing products, lingerie, jewelry. Definitely a great addition to the Bedford shops. I wish her luck in this new endeavor.

Staff is helpful but leave you alone if you do not need help…read more Store is clean and organized. Great clearance section Frequent sales

I'm a retired hairdresser but kept my license after a head injury. This business has the kindest…read morestaff one could imagine. Recently I was helped by Jack and Amanda and the perfect products were chosen for my needs and also professional advice about the products when I called with a question. It's nice to engage with people who care about others and are very knowledgeable about products...........gratefully, Donna

Went here before and the guy was nice but the shelves barely had anything. Came back to get some…read morebraiding hair at 12:24 and no one was there when they claim to open at 12! I even called so basically my time was wasted

The best hair store!!! The man who owns this store is very very kind and helpful. This is probably…read morethe only hair store in New Hampshire that caters to black hair.

Staff was very rude and disrespectful. Would give 0 stars if I could. Also got treated with extreme…read moreattitude and rude behavior. Very disappointed. :/

Be prepared to be followed around the store and treated like a 13 year old degenerate no matter who…read moreyou are. The staff is rude, unhelpful, their not knowledgeable about any of their products. They will give you a hard time if you forget your card. I stopped shopping here.

Hi I can't say enough good things to explain what a great experience I had at this store! At first…read moreI was a little embarrassed to be in there, but this wonderful store assistant came over and greeted me, she asked if I needed any help finding anything! I explained I was looking for panties and a babydoll. She showed me a few things and asked what color was I looking for, I said I love white and pink! She said OMG is this for you? When I finally said yes she said I love it! Made me feel so good! She helped me select babydoll and panties! Thanks for making my first lingerie shopping experience so delightful!

I was just in Victorias secret in the mall of New Hampshire got the items i wanted and tried to…read morecash out. No one was coming so I found and employee and asked politely if there was someone to cash me out. She said I had to go to the other side of the store where I asked an employee on that side if I could get help cashing out. She said you need to go to the other side where I had just come from. I guess Victoria's Secret does not like money and it's prob time for new employees. I walked out without my items. No one to help