I've consistently had a positive experience at this pharmacy. Prescriptions are filled on time,…read moreoften faster than expected, and the service is reliable. The convenient location close to home is an added bonus.

My script wasn't ready and they didn't bother to tell me. They don't even have it and I have to…read morewait 3 days! I'm supposed to call around to try and find some? Isn't that their job. What a place.

Worst pharmacy ever. Severely understaffed to the point that the staff asked me to call corporate…read moreand complain. Inside the place is filthy. I was there last night to pick up two prescriptions and I was told that one of them was out of stock. When another pharmacist spoke up and said, let me check that because I don't think that's possible. This pharmacist was correct. I was in serious pain and they were getting ready to send me to another pharmacy somewhere in Newport News to get the medication that they actually did have in stock. As I sat there and waited for it to be filled, which took 30 minutes and I was told it would be less than 15 all I could notice was how filthy the chairs the table the floor everything was. The first woman I spoke with was very rude, and dismissive of my concerns. I don't live in Newport News. I'm only here a few days a week and with a Fourth of July weekend coming up the pharmacy I would've had to go to in my town would have been closed. So the pharmacist who spoke up actually saved me a lot of problems. I do appreciate that, but this store is ridiculous. I'm a CVS plus member and we can get deliveries and every time I order something online, I end up getting half of what I ordered because it says it's in stock online, but when I actually get my order half of the items were out of stock. I use coupons and points to purchase a lot of things so when my order is not complete, I lose the value of those coupons and points. It's maddening.

I went to pick up a prescription that my physician has prescribed for me for a number of years…read morebecause of back pain and spasms. Suddenly after years I am told they cannot fill this prescription without a new prescription from my physician. The physician sent out a new prescription, but the pharmacy still refused to fill it stating it is a controlled substance which is the first I have ever heard this about this drug. The pharmacy stated my insurance no longer covered it so I said I would pay out of pocket. They still refused to fill it because the insurance company needed to speak with my physician. I accepted this as protocol although I had never been informed before regarding this medication, but my annoyance is with the pharmacy worker who was positively smug with me and acted as though I was a drug addict seeking to obtain a controlled substance, which I previously stated in this review and to the pharmacist that I had never been told that before. This is not the first time I have been treated like this at this pharmacy. I feel insulted at their insinuations about me. For this very reason, I will be changing pharmacies and I will no longer encourage anyone to use it. I understand if insurance companies have policies to follow, but the pharmacy itself does not have to treat me and probably other customers in this way. Thank you, F Lawrence

Simply the best neighborhood pharmacy on the peninsula!!! We need to keep these gems in business so…read morebuy their products on the shelves also. Service is always with a smile and great customer service!

Service is great every time I go. They are always prompt in filling my prescription. They aren't…read moreopen on Sunday if that matters for you.

My experience has found the staff to be cordial and quick to help me every time I walk up to the…read morecounter . The pharmacy staff helps me receive refills as soon as possible, so they are doing exactly what I need from my pharmacy . I love the feeling of having a friendly neighborhood pharmacy .

The people here are rude and unprofessional, especially Brenda.. I am surprised they are still…read moreopen. The pharmacist is trash, and there's no way the techs are certified. Maybe one is. Definitely reported them to the Board of Pharmacy, and took my business elsewhere.

I have been having my prescriptions filled at the Walgreens at Boxley for at least ten years. And…read moreChris and the other staff have always been wonderfully helpful. Even when they have been having staffing issues and are obviously very busy, everyone who has taken care of me has been cheerful, efficient and so pleasant to work with. If you have a prescription to be filled, I recommend Chris and everyone else at the Walgreens @ Boxley.

As tough as times are right now, finding an at home Covid test is near impossible. What makes it…read moreworse is rude staff barking, "no that's why we have signs posted everywhere " upon requesting one. Sorry but when I'm trying to hurry home to a sick family the last thing I'm doing is reading their poorly posted and poorly placed signage. Be well .....but not with the help of this Walgreens!!

They have self service checkouts here. We were in and out with one item quick. Fastest run yet.read more

I visited this Costco on a Friday afternoon. It was pretty busy as I expect a Costco to be. It's…read moresmaller than the ones I'm used to but a decent side nonetheless. Overall the store is clean and very organized. The reason for deducting the one star is due to me trying to locate a worker to replenish the egg whites. I could see the cartons in the freezer behind the products on display but couldn't find anyone to help me. I probably walked around that area for 10min before I gave up. Upon checking out, I realized majority of the workers were up front. It was a bit of a walk back to the freezer section so I just checked out. Overall not a bad experience.

I always have consistently friendly and efficient service at this Walgreens. I like their selection…read moreof seasonal products, like summer pool toys, etc. It's clean, has a good selection and a great location, even though it can be more difficult to access the entrance depending on how you approach. I've never had any issues with the pharmacy or the store itself, so this is my go to, plus the rewards add up ;)

The pharmacy at this Walgreens is horrible. I had switched from RiteAid because Walgreens was…read morecloser. But the staff is rude, extremely slow, and their systems takes forever to receive and process electronic RXs. Not only that, but their ever-wonderful app never gets it right. Going back to RiteAid - even though it's twice as far.

Scheduled a tire appointment here for new tire installation for 3 pm. Not only was I on time, I was…read more30 minutes early. My service did not begin until 4:50 pm. No one said a thing-not a "we are running behind", "things are taking a little longer than expected" or "sorry, we know your time is valuable". I didn't expect the service to be crazy fast as of Ricky Bobby's team was putting the tires on. I did expect a level of service that respects my time and the amount of money I pay for a membership at Sam's + the tire purchase.

Older lady with gray hair twists in the Optical department needs better customer service skills…read more She acknowledges customers she knows that walk by while she is waiting on you if someone she knows walks up she dismisses you and starts conversation with the person she knows. While leaving you to just sit there and wait for her. So RUDE!! At least be attentive to the customer that you're waiting on at that moment. Everyone deserves to feel like you want to help them out. Costco optical so much better. I just thought I would try Sam's Club optical; that wasn't a good idea.

Harris Teeter is still one of my favorite places to shop. And honestly, their prices have gotten…read moremore competitive. I often find better deals here now in their weekly circulars than at Food Lion, and the produce is ALWAYS much better than Food Lion. I like that they have many, many niche items -- stuff not many people probably want, but I appreciate. For example, the red velvet cake pettifors I got for my birthday - SO good, and they keep longer than regular cake, so I can enjoy them slowly. And really, the customer service can't be beat - the staff is always friendly and helpful. I accidentally left one of my bags recently, and by the time I got home and realized it, I figured it was a lost cause. Called over to the store, and the service desk had it for me! Overall still a great shopping experience.

With a shopping cart full of Produce I asked about some Peaches, was told a truck was in and they…read morewould be out later. Well it is a 15 mile round trip and later I have other responsibilities. He just shrugged and kept putting up bananas. The door to produce storage is right where we were talking, so short trip. I put all my items back and left. To sell, you have to take care of customers, not dismiss them.

I can't believe it's been a year since I last posted a review. Walgreens has continued to be a…read moreplace for picking up medicine. Let's see how things have been lately. For the year, just like before, I would receive notifications on when my meds were ready. And as usual, I would head over here via drive-thru to pick them up. Sometimes, the line would be 3 cars deep. But that's no big deal to me. Just picking up prescriptions was the priority. Staff always seemed busy either talking to customers at the counter or addressing them at pickup. The usual norm. Walgreens has always delivered for me and will continue to for the foreseeable future. Till next time :)

I stopped going to Walgreens because of the long wait times but I needed a prescription filled…read moresooner than later and Walgreens was the closest I dropped the prescription off at 9:00 this morning it's now 2:30 I called them to see what the hold up was they told me it would be ready by 4:00 this is exactly why I stopped going to Walgreens and why I'll NEVER go back