Dr. Buck has been my optometrist for several years now. He is friendly, knowledgeable, and runs a…read morepractice that is first rate. The staff are wonderful to work with and have great attention to cleanliness when using equipment, which is lacking in many practices. The optical staff are friendly and I find the pricing on glasses to be excellent. my husband sees Dr. Palmer and she has been great at helping him find contacts that work for him. We highly recommend this professional practice!

Scheduled an appointment for my daughter in Dec. 2025 for April 2, 2026…read more Showed up, the appointment was canceled. They claimed to have called on 3/31. Unfortunately they don't know who called or if a message was left. The only solution was another appointment the following week. What a complete waste of our time.

I love Eye to Eye, now Nicolas and Melend. I've been getting my glasses from them for years. Eric…read morealways takes great care of me. Great environment, always has designer glasses that I'm looking for. the staff is kind and courteous and always willing to assist.

If you're looking for an optometrist that is thorough and spends quality time with their patients,…read moreI highly recommend Dr. Davis. I have been going for over a decade and the services and professionalism provided by the staff is impeccable! Full service office from examinations to high quality and fashionable eyewear.

Had a great experience here! The staff is amazing, Dr. Bittar is super friendly and knowledgeable,…read morethey have a great selection in glasses and overall the customer service was phenomenal!

After my daughter suffered a head injury, I wanted to rule out any impact to her vision or eye…read moredamage. The team at Seen Family Eyecare were super understanding, offering compassionate care. A prime example of professional care making accommodations to see us and put our concerns at ease. This sort of service is rare these days! I will be singing their praises for anyone who will listen. I highly recommending this practice for all of your vision needs.

I heard the phone ring and she answered it calmly. I watched her face become serious as she…read morelistened to what was being said to her. She asked a few questions and finally said she would be there at the appointed hour. Dr. Spellman had just told her that the small bruise under her right eye that he had scraped to biopsy had shown squamous cells, a potential skin cancer. He wanted to see her that day for another look and additional skin removal for more testing. She asked me to go with her to his office at nearby Hampton Roads Eye Associates on Warwick Boulevard to keep her company and help her listen to what was said. I took it all in and was impressed both with her strength and total alertness and the doc's direct sincerity and careful delivery of difficult information. Nothing final before the new lab work was completed, and it was clear that he was just being careful with his patient even before he could draw any conclusions. Spellman was at the top of his game and his professionalism and humanity set the right tone and told her by his manner that in all likelihood this would not be a big deal, but couldn't wait. We walked out into that chilly Newport News winter afternoon, knowing she was being very well cared for, and able to enjoy the rest of the day. Five Hippocratic Stars for Dr. Spellman and his practice.

I've had great experiences here for over a decade now. It's sometimes challenging to get an…read moreappointment as they book up fast, but once you have it, the service is prompt and efficient. I appreciate that they pay careful attention to your insurance benefits - which can fluctuate from year to year/plan to plan. As another bonus, they have a nice little eye glasses store attached so you can one-stop shop if you'd like (I actually ended up going to Lens Crafters for a wider selection, but if you're not picky, you might find something there you like!). I also have appreciated that they have not pushed unnecessary procedures on me -- a previous eye doctor was insistent I needed lasik, and when I asked about my astigmatism, he dismissed it. The doctors here were very careful about laying out pros and cons of the procedure and actually recommended against it given the cost/benefit ratio I'd face with the type of problem I have in the one eye. Overall, I would recommend them to any new friend or colleague in the area looking for an eye doctor.

Great visit with Dr. Waldron, the staff is always very friendly and Doc is fabulous. He had been…read morevery accessible for emergency visits and honesty.. his bedside manor is one of the best I've ever come across. If you are in the market for an opthimalogist he is one of the best around... call and make an appointment!!

I had a very pleasant experience at Dr. Waldron's office. I'd been going to the same Eye Dr. for…read more25 years and they stopped accepting my insurance so I put it out to my FB friends on who I should use. Dr. Waldron's name came up several times. After reading the reviews online...I was a little worried about one of the ladies in the office (that others had complained about)...but I never had an encounter with her. Nor did I have any other issues. Dr. Waldron was extremely gracious and courteous. Very knowledgeable, likable and kind. I will definitely be going back. And I will be recommending him to anyone who asks. :)

Great experience overall with eyeglass frame shopping. My son was paired with a representative that…read morewas finishing up helping another customer. Once her attention switched to only us she was phenomenal. They have easily over a dozen name brands. The show room is clean, but kinda average. My son found two candidates. The one name brand,, the other a generic. The price difference was high. Ultimately my son found a pair, but wants to make one addition stop.

Great customer service. Will be first visit so will update. Recommended by two friends.read more

Have seen Dr McQuain's over 3 years and always a good experience. He has taken us as an emergency…read moreand also given an appointment for a quick exam if we have an issue with our eyes. Exams are thorough; equipment current; cost reasonable. Staff is incredible. Always greet as enter and altho we may have to wait, never seen unjustifiable reason (with a patient, on phone, etc). Very personable (call us by name).

I have been a patient with Dr McQuain for over 16 years. His pretests and subsequent examination…read moreare very thorough. The staff is great, very helpful and professional. I highly recommend Dr McQuain to anyone.

James River Eye Physicians has come through for me for a few years. With a history of glaucoma in…read moremy family, my Vision optomitrist suggest for me to come here for appointments and also being diabetic. This year was really good for yours truly regarding setting up visits months apart. Let's see how things have turned out. Just like the previous visits in the past few years, this year is basically checking on my eye pressure. Again, glaucoma runs in my family from my late mom. Appointments in February, May and this year all came back normal. The staff did a wonderful job with everything set for each visit. After changing insurance due to a job change last July, copay was at $40/visit since it's a Specialist visit. Due to my previous insurance, I actually had a credit on my account when claims took a while to be approved. So, my 1st appointment was free and the 2nd was only $10. Along with the great care from staff, this one was icing on the cake :) Again, James River Eye Physicians came through. My next appointment will be in February where we'll keep an eye on things. Till next time :)

The staff has big problems can't keep appointments and notify u when they change it don't go here…read morevery bad

I've gone there for 3 years. Don't enjoy my first experience but it wasn't the worst and it seemed…read moreeasier to keep going back than to find a new eye dr. That was my first mistake. There are several things that have happened but here are the things just from my last visit. I go in and do all my tests. She comes and says he eyes have gotten slightly worse, with one eye being worse than the other. My eyes have always been equal so it was disappointing but whatever. I put the new contacts in and everything is messed up. I can barely see. I tell her that and she gave me a new contact that is the same as my other eye (so both were the exact same) and I could see perfect. Somehow they messed up and tried telling me one eye was worse than the other. And some could say well you're the one doing the test and answering the questions ... Ive done these eye exams since I was 9 (currently 22) and I've never had something like that happen. When im finally done with the appointment the lady is getting me ready to go to the desk to order my contacts. She says to me "the guy up front is a talker so I'm trying to stall before bringing you up" well come on now. I've already been here for an hour and I want to leave. Finally she just gives me my paperwork and says she's not gonna come with because she doesn't want to get stuck up there. So I go up and yeah this guy is a talker. Talking about everything but his eyes. I stood there waiting behind him for at LEAST 5 minutes. Heaven forbid they nicely mention there's somebody waiting behind him. I understand wanting to be polite and let him talk but he wasn't talking anything about his eyes, it was about his wife and plenty of other things. I finally get to the desk to order my contacts and they give me the option of delivery. I took it because it would save me a trip from going to the mall. A couple weeks later I still dont have my contacts so I give them a call. They tell me they were delivered a week ago. Well I never got any type of notification and I never got them either way. They tell me there's nothing they can do and that I have to contact ups to put in a claim. I DIDNT EVEN GET A UPS NUMBER! They never provided anything for me. They finally give me the number and I go to put in a claim. UPS comes back and says they can't do anything so I need to go through the seller. So I call LensCrafters back and they say there's nothing they can do and to contact Johnson and Johnson who officially sell the contacts. So I do. They tell me there's nothing they can do because the seller is LensCrafters. After constantly going back and forth with them LensCrafters finally agrees to resend the contacts. Absolutely ridiculous. Dont bother going there.

One of the ladies working there was quite arrogant and not at all helpful...sad... Do not go…read morethere...

Welp, we are at it again. As a military family we are always having to "start over" when we move…read morefrom base to base. We are always having to find a new eye doctor, dentist, orthodontist ect. This was on the list, finishing a new eye doctor. I did research on Yelp mostly then a small amount on Google and Facebook. There were so many great reviews for Dr. Wallace-Davis and her practice. I called and made an appointment with ease. I was able to get in with myself and two kiddos a few weeks after the call. Their practice is operating great. They are taking all the precautions and then some in regards to covid. They take your temperature before arriving, space people out, disinfect between patients, wear masks, provide sanitizer and so much more. I felt very comfortable. We all did great at the appointment and we all picked out new glasses. Picking out glasses was nice. I always hate that process because I sometimes feel like people do not want to take the time to help customers pick put their glasses. To me it's important and I want someone who will be patient and help. They took time to help all three of us out and did not push us to move faster. I had to see a retina specialist. The doctor was extremely helpful with that process. She was able to get those documents over even when we keep hitting snags here and there trying to get the documents over to base. I sometimes wish that process was easier for all parties. But, I have just learned to keep patient with it. When our glasses arrived they did well with the fitting. Overall we enjoyed this location and are now forever patients... or until we move again. Haha.

You never know how much better service you get from a conscientious professional and business…read moreowner, until you talk to someone who patronizes a big chain. Thankfully we have such a professional available to us. Perfect service and such detail orientation!! It's a pleasure being their customer. I recommend them, HIGHLY.