I would give it zero Stars if it would let me Walmart has literally the worst customer service ever…read moreI purchased lights I have I had a Walmart Plus Membership I was supposed to have free pickup return which then they screwed me out of and refused to pick up the lights I'm handicap disabled and they insisted I had to take it back to the store to return it not to the third seller to the store to return it I had someone take them back and now they tell me I have to get my money back from the third seller not Walmart I bought them from Walmart I returned them to Walmart and now they're telling me I have to get my money back from a third seller again ripping people off I canceled my membership which was on a trial basis and I canceled it 4 days before my trial bases was up and they turned around and charged my charge card anyway $98 for the garage door membership someone should literally take these people to court they need to be held accountable for their actions and how they treat people they just think we're nothing I will never ever shop there and I hope you don't either

I am a previous Mystery shopper for the Walmart superstore's audits. I have had the worst…read moreexperience with the coordinators of your shops. I had a problem with one of my answers I assume to give in the pre-survey. I did the pre-survey the day that I was assigned the shop and I had a mistake. Rather than allowing me if you to make the mistake right they just dropped and canceled the shop. I do not feel that is very professional at all. I feel like if you're going to have a company represent you and obtained shoppers for your company they should be professional just like you are. I would appreciate a change in the coordinators that you have currently. You should be more amenable to changes and helping your shoppers, do their job to the best of their ability. I would then resign with you as a shopper.

Kelly was being inconsiderate not letting me charge my phone while I had to wait on my uber driver…read moreI was running low on battery that's not hospitality you need to do better and have better team members this is highly upsetting for being a first timer

I've been sitting here for over 30 minutes and no one has come to give me my vaccinations. I'm…read moreabout to leave. I'm the past I was very pleased.

Easy to get to. Has a great selection of supplements. I think they specialize in customer…read morecompounds. Plenty of parking. Has drive through. Pharmacist was a pleasure to talk to.

I went to this location to bio similar HRT. They had to reschedule my appointment twice for my…read morebloodwork results because the pharmacy and clinic calendars are not on the same platform. I get there and I told them I had hypothyroidism in the past. They did not know how to understand my labs and had me panicked that I was very ill. They referred me to an endocrinologist. I came home and looked at labs I've had in the past and when I saw what they were so alarmed about, it was from my hypothyroidism, not hyperthyroidism. As HCPs, why didn't they know that?? Now, they've had my labs for 2 weeks. The pharmacist orders two hormone creams...but they don't have one of them in stock. Why not? You had my labs for TWO WEEKS. Do you NOT look at them to see what they said BEFORE I showed up? And if you did, WHY didn't you order what I needed? Like who does inventory around there. So, after 5 days, I call and ask for the status because I haven't heard anything. They said I should get a text that day and if not, call back. I got the text on Wednesday and have been waiting for my medication. I called yesterday evening and left a message stating I had not received it. I get a call today saying it was marked "pick-up." I don't know why because I told the pharmacist twice I wanted it mailed to me because it would take 40-45 minutes for me to get there due to construction. They said they are mailing it today. This place is a disorganized MESS! I won't be going back. I can find another compound pharmacy.

I've lived in Lawrence going on 6 years now & have almost always used the CVS on 56th & Post Rd. I…read morehave NEVER had issues getting certain medicines filled there EVER until a few months ago when Andrew left (SO SAD HE WAS AMAZING) & Matthew started working. He is an ABSOLUTELY HORRIBLE HUMAN BEING WHO HAS ZERO COMPASSION FOR HUMANITY!!! He treats you like garbage is you have medicines to be filled he dont think you should have! He lied to my surgeon telling him he had a copy of a pain contract which cant be true because I dont have 1 of those!!! I had surgery & he filled 1 prescription & then only filled half of the 2nd one & has refused EVERY single prescription for my chronic pain medications with excuses of insurance wont pay, needs a prior authorization, dr needs to explain to him why I need these medications (which led to the lie of a pain contract) so 9 days after a double hand/arm surgery I was left with no pain medications because of Matthew & his judgements. I've called the pharmacy board & plan on calling back. He should be fired!!

One star seems high. Couldn't find the common eye drops I needed. The staff was little to no help…read more There were unpacked boxes in the aisles. I fell in one of many potholes in the parking lot. Perhaps the worst CVS in Indiana. Won't be back.

This pharmacy does not interface well with the Indiana Medicaid system. Medicaid says I'm enrolled…read morein traditional Medicaid, but several times the clerks have told me that I'm not enrolled in Medicaid. I have no medicine from this pharmacy. I don't know if the problem is with this pharmacy or with the State of Indiana...and I can't have an answer.

Tried getting a prescription filled for an entire week, every day I went in to get it the pharmacy…read morewas closed, it was normal business hours, and not the posted lunch time. To make it even more irritating the automated phone system told me each time that the pharmacy was now open and my script was ready. Went in today to try again and they had put my medicine back on the shelf. When I explained to them the situation the rep as the window got a major attitude and kept repeating "our hours are 9-5." Wouldn't elaborate, wouldn't say anything but that when I asked them to pull it now. This was at 4:30 btw so again, well within their hours. I can't even get them to transfer the script to a proper pharmacy so now I have to go to my doctor and get them to send it elsewhere. This place has always had an understaffed pharmacy but this has become too much. I don't take this stuff for fun, I need it to live my life, and Walgreens clearly couldn't care less. Not only have they lost a pharmacy customer today but I'm done coming here for convenience items as well. The way things are going they will probably close soon anyway so I doubt anyone cares about my patronage.

Ed (no last name) the pharmacist, is extremely unprofessional and rude. When trying to explain my…read more2.5 year experiences of getting the same specialty drug (specialty implies ordered from specialty pharmacy that is shipped to the store, nothing major) and then needing to ask more questions, he hung up on me. I was told my drug was there at the store (phone message left by a pharmacist) and then when my family member went to get it the family member was told it was not there. He said he has "20 years of experience and knows everything" but clearly has no customer service skills. I would suggest not going to this location if you have to deal with Ed. He is confrontational when you are just trying to explain the issues. After he hung up, I tried to call back to get his name as he did not even introduce himself as the pharmacist the first time he answered the phone . He put me on hold for 30 minutes after I tried to call back to get my questions answers and then was again rude. I will be pulling all of my medications from this location and would advise not going here. I had no problems for 4 years of getting medications at this location but Ed is clearly not fit to be in his position with how he speaks to customers. I also reported him to Walgreens and will be talking to the store manager tomorrow. Ed needs to go back to school for customer service 101. I will say there is normally a really kind, young pharmacist there who was very helpful when I started a medication and it's a shame I was stuck with someone so disrespectful today. I work in health care so I understand stress but wow Ed should not be interacting with anyone if he speaks to people daily. He was very emotional. I honestly hope he gets some help!

You feel like you are an interruption to their day. Not the reason they are there. Always…read moreshort-staffed. Frontline staff want to answer questions that only a pharmacist can answer. Annoying. Now we have to type our names in, and birthdate information, and the screen is so large that everyone waiting in line can see our names and birthdates. Very unsecure. The coup d de grace is that the pharmacy closes for lunch every day for 30 minutes. CVS hire some folks to take care of your customers. I am about to give up on a pharmacy 5 minutes from our home at Geist that I have used for over 30 years and drive farther. Yikes!!!

Had to get COVID testing done today due to possible exposure in the workplace. Thankfully this was…read morethe only CVS with available testing times today, so of course I booked as soon as possible. Once I booked an appointment I was provided a confirmation email with several reading and prep materials as well as direction for arrival. I entered the drive through and was about 4th in line. I was served before my appointment time, and was give thorough explanations in verbal and written for to administer the test myself. It was quick, easy, and painless; and best of all free. The lady at the window was very kind and helpful and walked me through everything for giving myself the test and what to do after. Thanks for being available, CVS!

I have moved my prescriptions to CVS McCordsville, and I'm happy I did. I like the drive thru, even…read morethough it can be very busy at certain times of the day. CVS has made it easy to pick up prescriptions with their app. You just present the q code and they do the rest. The ladies working on the drive through window are extremely nice. And I like that the Pharmacist take notice of what you are taking and if any new drug could be contradicting. It's comforting to know they have your back. And I don't find their prices higher than anywhere else. I have trued a lot too. I think the convenience is a plus too.

Came in to print several family photos this evening. I was having trouble figuring out how to…read morenavigate the Kodak kiosk. Daisy was so patient with me and helped me tremendously. She went above and beyond what was expected!

I don't recommend shopping at this store or any CVS if you are black because you will be…read moreexcessively watched and asked too many time by staff "Can I help you with something?" even if there is no evidence you intend to steal something. More than once I've had these experiences along with general rudeness at times from staff members Bob and Michael. I reported these two staff members to the store's customer service line and the store manager and not to my surprise, nothing was done about it. Plus the manager had an attitude when I addressed my concerns with her and made excuses for their behavior. So I stopped shopping there and moved my prescriptions to another pharmacy.

Other than Jessica, the whole staff is super friendly anytime I go in. She is just rude and always…read moreseems so inconvenienced to check someone out or help at self check out.