Was in and out to grab what I needed. The store was organized & what I needed was easy to find. The staff were polite and courteous. Used self checkout and was on my way. read more

If I could give negative stars I would. Super disappointed with this pharmacy. I picked up a prescription for my baby daughter, and the bottle wasn't sealed properly--medicine ended up spilling all over my bag. I didn't even notice until I got home and smelled something weird. What was supposed to be 14ml ended up being just 5ml. Tried calling the pharmacy a few times before finally getting through. When I explained what happened, they didn't apologize or seem to care at all. They just told me to come back and pick up more. Luckily my husband was able to go because I had both kids with me. Honestly, this kind of mistake is really careless, especially when it involves a baby's medication. Not sure why urgent care sent the prescription here. For a place that's open 24/7, it's really not run well. Wish I had read the reviews first--seems like this kind of thing happens a lot. Definitely wouldn't recommend this pharmacy. It's not worth the hassle, especially when it's almost a half-hour drive from home read more

CVS Pharmacy - Pharmacy failed to properly close the lid and medicine spilled all over bag - Drugstores Near Me - Pinecrest, Florida

This pharmacy is the worst pharmacy in the area. Tonight, I was told my medication was not ready even though it was called in 8 hours prior and recalled in to confirm how to authorize my med. The night shift pharmacist had me wait in line for over 30 minutes to get this information and before even acknowledging me. He does not show compassion or helpfulness. I am diabetic and was told ohh we don't have your medicine ready or in stock. I drove off and will not be returning. Worst customer service at this pharmacy. The front of store staff are amazing and always helpful. read more

My friend had surgery and the doctor ordered 6 tablets of Tylenol number 3 and this pharmacy refused to dispense the 6 tablets of Tylenol number 3 , very bad people , they have no compassion or mercy , for 2 days my friend was suffering with a lot of pain , instead they keep calling you for vaccines that I don't want and meds that I don't need , very bad people read more

Worst location EVER. Do yourself a favor and switch to another pharmacy. Waiting in drive thru for 45 mins-1 hour. Tried calling while I was in line to see what the hold up was and couldn't get through. read more

This pharmacy is terrible! Ridiculously long wait lines for a prescription, and ALWAYS very understaffed!

Waiting over 20mins in drive thru, no one came to attend, had to get down. Terrible service!

I haven't been here in a looooong time and today I needed to get some medicine for my daughter and coincidently this location was on my way. Extremely organized, with wonderful promotions and discounts on Christmas and holiday decorations. They are already selling the New Years props, hats etc. The cash register lady was very nice with me and besides giving me a smile which I love she helped me get a coupon for my things. I'm glad found where I was looking for. Thank you. No he estado aquí en muuuuuuucho tiempo y hoy necesitaba comprar un medicamento para mi hija y, coincidentemente, está sucursal estaba en mi camino. Extremadamente organizado, con maravillosas promociones y descuentos en decoraciones navideñas y festivas. Ya están vendiendo los accesorios de Año Nuevo, sombreros, etc. La señora de la caja registradora fue muy amable conmigo y, además de darme una sonrisa que me encanta, me ayudó a obtener un cupón para mi compra. Me alegro de encontrar todo lo que estaba buscando. Gracias. read more

If I could give the pharmacy at this CVS a zero I would...I had a virtual doctors visit and I waited 45 minutes before heading out to check on my 2 prescriptions. Mind you, the doctors submit it systematically right after the virtual session ends and it usually takes no more than 20 minutes. Since I wasn't getting any texts or notifications letting me know the prescriptions were ready, I took it upon myself to call the pharmacy to check the status. I was on hold for 3-5 minutes and then I hear the phone is picked up and hung up immediately, really?? So I head over reluctantly since I'm running a fever of over 100 and when I get there, the pharmacist doesn't even find my prescriptions...before you ask, YES I was at the correct pharmacy, I was delirious but I got that part right lol. I tell them to check again and of course upon further inspection, the find it but have not even begun to fill the prescription!!! My heart rate is elevated, my fever is climbing, I'm beside myself. Honestly, just terrible circumstances to have to wait. They should have more than just 2 pharmacists working during peak hours/weekends. No excuses... read more

The pharmacy is absolutely terrible when it comes to giving you prescriptions. I've waited twice already almost one hour to get my medicine. The first time it was just sitting there I had to ask what's going on.. now I'm here and it's been one hour and supposedly they expedited my medicine. I came here on my one hour lunch break and now I've been here for almost two hours! TERRIBLEEE don't get medicine here read more

Unfortunately I needed to visit this location for the minute clinic. Should be called "hour clinic." After 4 hours I was finally seen. Dr was friendly and very knowledgeable but for the price and the wait, I would suggest going elsewhere. read more

Wow all I can say is DO NOT go through the cvs pharmacy drive through line here. I am writing this as I currently wait for 30+ minutes in a line that had only two cars in front of me. I would've left 20 minutes ago if I wasn't blocked in on both sides. The other lane has had at least 4 cars get their prescriptions and leave so I am not sure why they would let this lane take so long. The customer should be told to move if they are waiting a long time for a medication. Everything else about this location is fine but this is a serious and inconveniencing issue. read more

has to be one of their best stores courteous and efficient and well stocked and a great RX pharmacy and minit clinic been several times and is the best for sure read more

This is horrible!! Left a prescription last night at 10:00 and they lost it and didn't put it into the system. Totally delinquent!! After 20 minutes they found it floating around the pharmacy. Joe took it last night and lost it!! NEVER come here!! read more

This pharmacy has one person on staff at night. Been waiting over 30 minutes just to get someone to attend the drive through window. It's ridiculous how understaffed they are for a 24 hour pharmacy. This poor man has a line of people waiting. They really should have 2 until 2 am then do what they want but this is sad. read more

CVS gentlemen please hire diligent people. It took me more than half an hour for the drive to remove some medicines from a single person. In order to get me to deliver the medicines, I had to wait 38 minutes to attend and another 28 to deliver the medication please that bad service and disrespect with the clients that we use this service because we are urged to the medicine and we must also suffer the bad service that they are giving in this window of attention to the public read more

After recieveing the COVID-19 booster shot, we were told to wait 15 min and in those 15 min i fainted. my friend called for a nurse and nobody came. the CVS employees just walked past us multiple times and didn't say anything. SO RUDE!!! read more

This CVS has all the same junk every other CVS has, so I'm reviewing on customer service, and how easy it is or isn't to make a quick stop here to buy something. The check-out lines here are absurd. I just don't understand why it takes so long for some people to exchange valuable consideration for goods at check-out. Why is it so difficult; why do some people have to stand there and hog one cashier for minutes at a time? What is wrong with these people? It is as if they have no idea how to participate in a simple consumer transaction. I'm sure the long lines can be explained by the mere fact that 3 out of 4 people who shop here are total imbeciles who shouldn't be allowed to reproduce, but even so, no excuses for CVS - management here needs to do a much better job of keeping the line moving. The only redeeming values of this CVS are that it contains a Minute Clinic (which I gave 5 stars) and that it's a 24-hour location. However, even at midnight, it's a near-certainty that you will spend more time standing in line than you would like. read more

Never write reviews but this CVS has most condescending pharmacist you could ever run into. What about compassion and humanity, let's not forget lack of manners! read more

I go to this pharmacy for convience of it being 24 hours since I tend to work late hours. Today I went through the drive through and discovered my doctor accidentally sent it to the wrong cvs. Claudio had a big attitude and didn't offer to help out. I left and called my doctor to correct the pick up. Hour pass and I went back. Again (different person) said my medication was not in and apologized. I decided to get off and get inside to see if we can speed up the process instead of holding up the drive through. When I got to the counter that is when I heard Claudio talking about me and saying "I told that girl already we don't have the medication!" I guess he wasn't expecting me to actually come inside so I told him yea I'm that girl and I want my medication solved. He got really quiet and told me he would take care of it. Don't understand how he was able to get my medication in 5 minutes when he was insistent earlier with an attitude that I don't have my medication there. Guess it's easier to act like a "bad ass" when the customer is not standing in front of you. You really show you belong in the field of taking care of people Claudio. read more

Staff is somewhat friendly, the pharmacy is great, and the minute clinic is too. But, the food in the refrigerator area is usually expired and the potato chips are too sometimes, so I always check the expiration dates. I like this one mainly because of its location and because it's open 24-hours. I always find myself shopping here for the cosmetics, medicine, and household supplies. I try to stay away from the food. read more

The pharmacy at this CVS is the worst pharmacy ever!!! Not only are they slow to help and basically walk around and around doing nothing - they are rude and don't fill the prescriptions without a hassle. I dropped off a prescription on Thursday morning and went to pick it up Saturday evening. It wasn't ready, they said they needed more information from the doctor and didn't call or inform me of anything. DO NOT USE THIS CVS PHARMACY - they also had no one in the whole store and still took 10 minutes to come over and help us. They are awful. read more

Great customer service. As soon as I walked in, I was greeted by the staff at the register. I walked down the main isle looking for the pet section but within moments a staff member stopped me to ask if I needed help. He walked me directly to the pet section which was so nice! I also went to drop off a prescription and the team at the pharmacy turned it around quickly. I probably waited 10 mins tops. They also took the time to ask me if I needed my prescription explained or if I had any questions about it. Very nice experience full of personal touches. read more

Service at the main store sucks! The employees are rude and have a chip on their shoulders. The manager, Diane is no better. She allows her employees to park in the front of the store. I recommend any CVS over this one. read more

Terrible, terrible, terrible customer service. Rude and incredibly slow. Will start using Walgreens from here on out..... does anyone in pharmacy pick up the phone ? read more

Things haven't changed, this place is a joke, it's a sorry excuse for a pharmacy. The employees are the absolute least intelligent people I have met. Too bad 0 stars was not an option. read more

Slow slow slow pharmacy. They've also gotten my prescription WRONG a number of times. If you can, go anywhere else!

It served its purpose, I needed to pick up some cream and I quickly found it. There is self check-out, which maybe should help alleviate the issue of long lines that many mentioned, and perhaps this was something that may have been unavailable in the past. There was somewhat of a line for the self check-out, but no line at the cash registers, so I was in and out in about 5 minutes. Customer service was fine. I cannot speak for their pharmacy or Minute Clinic services, though, as I did not use those. read more

This CVS pharmacy is the absolute worst! Their staff is always lost and my prescription is NEVER ready when promised. I always have to call when I'm on my way to pick it up and the answer is ALWAYS "oh... it's not ready" even if I send the refill request a day before. There is always a line and a large group of customers waiting on their prescription which shows lack of organization. I don't see how the store isn't able to handle the volume with the 6+ staff on hand. Yesterday, was the absolute final straw as I went from the hospital to pick up some medicine for severe back pain. I called ahead to remind them to have it ready and the staff told me she'd have it ready in 20 minutes. 30 minutes later (and 1.5 hours after the nurse called it in) and it hasn't even been started. The manager has the audacity to tell me that it's impossible his staff would have told me 20 minutes. Long story short, I'm pending a call back from the district manager so I can file a formal complaint. If they sent out a survey to their customers, I can guarantee I wouldn't be the only one voicing a negative opinion of the pharmacy. read more

The worst service I've ever experienced in a CVS takes place right here. I came to drop off a disposable camera and when I asked the cashier what the procedure was she told me she had no clue and to take it up with the head of the photo section. So I went to the lady supposedly in charge of the photo section and she rudely told me to take it up with the manager. I mean seriously, I was dropping off a camera to get it developed is it that hard!! In the end I figured it out myself with no help from anyone. My second trip here was similar to this first incident. Ridiculous. read more

Minute clinic here is a joke. I came in half an hour before close time. There was no patients and they still refused to see me. The minute clinic in Doral provides way better patient service. read more

The employees at this pharmacy come and go every few months, occasionally there will be someone working here who actually does their job and seems to know what's going on regarding your prescriptions and general pharmacy stuff, but most of the people who work here just don't care and anyone who is a good worker here gets promoted or transferred to a different location eventually and you're left with strangers who don't care to understand your particular circumstances. I've had prescriptions filled wrongly countless times and then once they actually deleted the prescription from the system and thankfully someone remembered me and was able to help. They take FOREVER to answer the phone and forever to fill prescriptions (up to a week at times for something that wasn't in stock.) The pharmacist who works during the day Monday - Friday is a good guy but most of the other employees there care less about you than they do at a place like McDonald's, it's ridiculous. They are open 24/7 which is nice, they are almost always busy though and the staff at night and on the weekends especially is horrible. The store itself is nice, as this is a larger location than most, so if you're just shopping not patronizing the pharmacy, this CVS is pretty good. But if you're looking for a pharmacy that will treat you like a human being, go elsewhere, there's a CVS on every corner in Kendall, so it shouldn't be difficult to find another one. I really do wish they would employ better staff & most importantly, teach them how to do their jobs and that caring about customers is part of that, because they get deliveries more often than most other CVS locations and the medication I get every month usually needs to be ordered (because I need a specific generic brand) but I will not be going here again if I can help it because more than half of the staff here can't seem to put an order in correctly. read more

My biggest gripe with this location is that the cashiers are always busy assisting people in the self-service lanes because the self-service user interface seems to confuse lots of people and also breaks-down a lot. As a result, it takes forever to checkout with an actual cashier. read more

Worst CVS pharmacy. They can't even fill a Rx right . I had to go back several times. Location seems to be understaffed because of long wait times. They don't pick up the phone when you call . read more

Anup in the front, an older gentleman in the PHarmacy and both nurse practitioners in the minute clinic are sooooo nice! Service is always above and beyond. Lines can get a little long but that's because no one uses the self service area, come on people! Cvs keep doing a great job I've gone in various times even late nights and service is always consistently great! read more

The worst Cvs off 88 and US1! Starting with Matthew ! Inconsiderate and rude! I barely write nasty reviews but this one I had to put out there! I go to this CVS mostly out of the Drive Thru convenience not for me but for the fact that when I'm with my Severely Autistic son I can pick up his medication without having to get him out of the car since he will not tolerate waiting in line. I kindly explained this to Matthew and he told me "well can't you drop him off!" Really Matthew! No I can't I'm his sole caretaker/mother! Maybe your mother wants to watch him for me! Seriously ! All because he didn't want to wait on hold to find the medication my son needs and this CVS continues to never have it stock! Also instead of telling me this upon me dropping off the prescription they always wait till I come back. Not even a courtesy call! I will be following up with Corporate on this! read more

If i could give them 0 stars i would horrible service horrible store.Im an extreme couponer life is hard everything is expensive and I found a way to save hundreds of dollars a month just by doing this.I do my homework I know what is right and what is wrong I know about the fraud and all of that and I don't do any of that because I know better.Well I went this morning to do a shopping trip and the cashier is a bitter woman that never wants to work with you if they feel like they don't want to work they will tell you the coupon is not good I came with a bunch of coupons printed from coupons.com 100% legit for those who don't know you can only print 2 coupons per device and some coupons says limit 4 identical coupons per day well he said since they look alike even with diferent bar code that tells you right there is not a copy he could only take one.The manager name is Robert and he is super rude worse than the lady they had a PAC juice buy 2 for 3 get 3 extra are bucks it was old from flack Friday because he cannot even take an old sign from the floor well usually they have to honor that because is their fault.His answer was I don't have to do nothing,I'm paying for them to be there because manufacture coupons pays the the face of the coupon+8 cents for shipping and handling horrible store never coming here again I'm not surprised they star rating sucks read more

worst cvs pharmacy in the world. the people are lazy disorganized and incompetent. you're medicine is never ready when it's supposed to be and they constantly lose prescriptions. read more

I give it 1 star because I have to, I've been here late in the morning to get a prescription right out of the ER with no one there, pharmacist was extremely rude, the pharmacy personnel are rude, and could care less about you. Normally you go because you're sick, and in pain but that doesn't seem to phase them. Went again tonight Pharmacist at the window was too busy to help me, even though it was late, and no one there. I'd rather crawl to their competition, Why spend your hard earned money on an establishment that could care less about you? By the way Joanne must be related or have a cousin there, because the exact people she talks about have the same physical description of the employees that the other reviewers AND myself deem as rude. RUN ANYWHERE BUT HERE! Waste of my time, while I'm in pain, could have been home hours ago., read more

The Pharmacy is the worst. Whether I give them 4 hours notice or a days notice, they never, ever have it ready. When asked for the prescription back, so I could take it somewhere else, it took them 15 minutes to find it. No apologies. No responsibility. No customer service what so ever. This isn't an isolated incident. I have been there for two years and it is always the same routine. Hello Publix or Walgreens. You can have my $1,000+ in prescriptions annually. I won't spend another dime at a CVS Pharmacy. read more