The staff goes above and beyond their duties to provide the patients with medications in a timely…read moremanner. They have expanded their hours to 7:00pm which is a plus and are open on Saturdays from 7:00am- 12pm. I do most of my prescriptions here because it's convenient and they are more personalized that a chain prescription store.

Head pharmacist (Jason) is very nice and down to earth. Always willing to explain medicines while…read moresmiling!!

Really like the two pharmacist guys. They make sure to remember you personally and are super helpfulread more

The pharmacist woman at this store is genuinely the most annoying condescending person I've ever…read morehad to deal with. She will not fill things for absolutely no reason and actually argue with me AND my doctors office!! I've had to switch pharmacies even though this is close to my job just to avoid her.

Super clean and well lit. Convenient for a lot of your last minute needs from: dish soap, soda,…read moretoys, make up, seasonal items and more. Prices can be high... but if you watch the ads and have their bonus card you can hit a few great deals and come out winning!

Wegmans mail order pharmacy is terrible is all I can say. They called me to refill an important…read moreprescription mid December. I need it for glaucoma and I've been out of it for a week. I still haven't received it. When I called I was on hold forever, and finally was told it was filled 6 days ago on Christmas eve and awaiting shipment. It was ready to ship but obviously didn't. It ships from only 100 miles away. Holidays are no excuse when you have ordered something a full week before the holiday. When I called today, the "robot" told me it was being processed. I tried to talk to a person but I was #17 on hold. I will NEVER EVER use them again. What if they did this to someone who needed heart medication, or insulin? This is totally unacceptable, and then to make matters worse, you have to wait forever to talk to a human being. I contacted my doctor and he called in a prescription for me to Walgreens. I FINALLY got the eye drops today - 2+ weeks later. WOULD YOU BELIEVE WEGMANS CHARGED ME $7 MORE THAN WALGREENS FOR THE EXACT SAME BOTTLE OF EYE DROPS? And mail order is supposed to save you money???

My insurance termed as of 12/31/2025 as I have a different insurance now. So, they proceed to fill…read moremy prescription and then charge my credit card without letting me know and shipped it. My recommendation to them, if you run someone's insurance and it is no longer active, why would you fill the prescription without speaking to them??? Maybe they have new insurance! And, when I called, I was told I should have called to inform them?? They put it right back on me?! This is not my first rodeo with a mail order pharmacy and my impression is Wegman's needs to stick with groceries and stay out of the pharmacy business! Terrible experience from day 1!

Would be better if they actually made it into a super center like the one in brockport where they…read morecarried meat, veggies and all sorts of stuff...they promised us YEARS ago that they would make it just like brockports store.

Gosh! I remember coming to this Walmart like 25 years ago... stopped in recently to grab a gift for…read moremy child while visiting the ROC. I totally was expecting a "normal" Walmart with the full grocery store as well. Completely forgot that this wasn't one of those stores. I actually can not remember the last Walmart that wasn't a grocery store as well. I wanted to grab a snack for the trip home but couldn't get that here. Didn't have any interaction with employees, as we also went to self check out. Couldn't decide 2 or 3 star... had to go low.

I have had several frustrating interaction with this pharmacy's automated system. There is no way…read moreto call in & speak to a pharmacy rep, if you leave a message for a call back you may get one eventually. My Dr sent in 2 prescriptions on Tuesday, Thursday I called & got the automated system & was told I had 2 prescription that could be filled. So they had not been initiated yet, so I did that through the auto system. Now it's Saturday, still no follow up telling me that they are ready. I called again & got the automated system, they could not tell me if they were ready or not, but said once again I could fill the 2 same prescriptions??? Left a message, no call back an hour later & I was running errands so I stopped in. There was 1 woman ahead of me at one of the check in screens ( more automation) & my screen said to please wait. So I was waiting. After a few minutes a rep looked up & asked if I had a question. I explained I had left a message & was trying to see if my prescriptions were ready. In a "nasty" tone she said there are people ahead of you. I said OK, I'm waiting here because that's what the check in screen says to do. A few minutes later the screen changed & asked me to enter my name which I did. The same rep raised her voice & said "I told you there were other people ahead of you"! I told her the screen asked me to enter my name. Meanwhile last time I was in I told they could not help me until I typed in my name. I then told her I had left a message earlier & when she figures it to call me. That was now over 2 hours ago, no call back yet. I find all the automation pretty useless & does not set the tone for good customer service. I will say that usually the reps are much friendlier, but this time I went on a Saturday & none of the familiar faces were there. I am commenting specifically on the CVS on the corner of Longpond & English. If I ever do get these 2 prescription filled, I will then be moving them to Wegmans where I feel valued as a customer.

Everything I go to the pharmacy is a long and unneeded wait…read more They have 4 or 5 people chatting away and milling about, completely ignoring customers.

This CVS on East Henrietta Road, Rochester NY 14623 is outstanding as usual with great service and…read morevery friendly staff.

the one we go to on culver and walnut is TERRIFIC and all the Pharmacists and their asssitants are…read moresuper sharp, courteous, knowledgeable and friendly to us and come to our help immediately. we appreciated this place a lot.

The service is terrible. As a customer I shouldn't feel like an inconvenience. I will gladly travel…read morefurther for a place that appreciates my business and wants to help me. The receptionist is very rude and obviously doesn't like to be bothered by work.

From the owner: ProRehab is a locally owned medical supply company. Our team is knowledgeable about medical…read moresupplies and dedicated to providing excellent customer service. We will take our time with each customer to ensure you are confident with how to use your new medical equipment purchase before you leave the store.