Go of our flu shot today the pharmacist Jenna was great! She made seamless and was very friendly!

I come here about every week to coupon. The employees are super helpful in finding you items that may not be on the shelves and they have no problem going to the back to see if it's available. The facilities always clean and university boxes with product waiting to be stocked. I can always come in and easily find exactly what I'm looking for or needing without any worry. It is very well organized. read more

CVS Pharmacy - View from pharmacy in back of store - Pharmacy Near Me - SAINT CHARLES, Missouri

See all

If I could give it a zero.... They have a terrible website when ordering prescriptions. The website jumps all over the place. They do not answer the phone & sometimes they never call back. They give out the wrong number of pills or they give a 30 day supply instead of the 90 day supply required. I picked up 5 prescriptions today & 2 were incorrect. Now I have to go back, Next time I am going to open every bottle, count every pill, pill by pill. If CVS cannot hire competent employees, why hire them? CVS needs to test all employees to be sure they can read, write & count. They are missing all the basics at this store. Going to report them to DOGE read more

It is impossible to get a person on the phone when you call the pharmacy. The robot is good with most requests but there are some things that it cannot do that I need to be able to talk to an actual person about. It is extremely frustrating. If you need to know general information about things, the robot is great. Good luck getting a person on the phone, though. read more

I would give minus stars if I could. Evan in Pharmacy really is giving me an uncomfortable weekend. I ordered a script from my Dr which she sent to CVS. Evan in pharmacy called my Dr and said my insurance would not cover that and got my script changed to a completely different med that I don't want and can not take.. I called and asked this jerk how he can decide to change my medication and he said you insurance won't pay for what you want and its an expensive drug. I said I know very well what it cost, I was going to use GoodRX and their price is very affordable so change my script back and fill it I need my inhaler. Long story short the idiot did not get my prescription filled, I have to suffer the weekend with No medication. I have to drive 40 miles to a friends who can give me a nebulizer treatment, but we will be traveling on Saturday and probably will end up in urgent care for help. So when the hell does the pharmacy get to change my medication without consulting me????? read more

Communication and horrible automated voice messages. You have to go through 10 minutes of Q&A before you can even ask to speak to a pharmacist. Then you leave a message to be called back which never happens. Eventually you drive there to speak in person, but you need to go inside because the drive up window clerks are extremely rude and unhelpful some don't even speak they just grunt.....My insurance requires me to use CVS or I would've QUIT them by now read more

The pharmacy is overworked and extremely unhappy. It is very apparent as they are not afraid to express it. They treat the customers like they shouldn't bother them. And if you think it's better on the phone, think again. Be prepared to be left on hold for 10 minutes and then being told, "it's not my job," which is especially hard to swallow when you pick up a prescription that was incorrect and told to talk to the doctor that sent it. They talk over you and don't want to help. That is a way to lose customers. Maybe CVS should add a few extra helpers so that the employees can be more friendly read more

Justin in the pharmacy wouldn't wait on me because the pharmacy closed in 7 minutes. Ummm I have to do my job until I clock out not until I decide yeah close enough I'm not waiting on anymore customers. What a laziness excuse of an employee! Won't be going back and lodged a complaint. Please note, the girls in front seemed very sweet. This is just about the pharmacy and Justin exclusively. read more

I do not recommend going to this CVS. Every time I have gone to the pharmacy, they have told me they do not have prescriptions. It has gotten so bad that now my doctor makes me take a picture of the medication order being sent and delivered to their program just in case they want to say they don't have anything. They will make you wait for 20+ minutes until your doctor is able to call and confirm that they did indeed send the prescription and then give you a poor apology and blame their system. Fix your system then!! It's ridiculous. read more

Stealing by overcharging sales tax. The High Tax legal rate is 7.95%. This store charges 8.95%. I know that 1% isn't much but times how many transactions? It's my money and you are thieves. read more

I'd choose CVS over Walgreens any day. The employees are always friendly and helpful. I aways find exactly what I need. Love the drive thru pharmacy window. Also love the coupons that they give with every purchase. I save so much using those coupons! read more