I was there around 5pm. The cashier area seemed very understaffed and under stocked. The cashier…read moreseriously let some people cut ahead in line. Wow so rude to everyone there. There was was like six people in line all waiting and she just let people cut ahead, that is so disorderly of the employees to let that happen. The cashier with the Ana nametag was there she seems too doating it's kinda off putting. To improve i think some of the employees need to watch more training videos. And management might want to hire more people. Cutting in line stuff bugs me. On a lighter note I like the inventory, I like all the stuff I buy there. Most days I go there things go fine. Most days are fine there

This location is consistently filthy and disappointing…read more Parking lot is always full. The pharmacy always has a line both inside and drive through. The staff seem bored, are unfriendly, and aren't uninterested in helping their customers. What finally prompted me to write this review was the restroom. It was absolutely disgusting: no toilet paper, urine on the floor, feces on the toilet, and even feces in the trash can. It was one of the dirtiest public restrooms I've encountered. The rest of the property isn't much better. The parking lot is always covered in trash, and the store itself is dirty and poorly maintained. The entrance is often blocked by people camped outside with large amounts of belongings, making it difficult to get in and out of the store. During my most recent visit, there was loud music playing while people were asking customers for money. I just wanted to pick up my prescription and leave. Overall, this store needs serious attention to cleanliness, maintenance, and customer service. It's GROSS!

I like this store, well organized and stocked. Fun season stuff too. Last night staff is…read moreprofession, helpful and friendly. Check for coupons on the machine (could be closer to the door. My only complain is the parking lot is too dark for a 24 hour store from the 4th street it looks closed because parking lot it dark. Only the handicap parking is lit up.

Pharmacy is the worst, workers are rude and they NEVER answer the phone. They answer, tell you to…read morehold and then forward you to VM.

Worst pharmacy, and Worst pharmacies in town. They never open on time, always delay and you…read morereceive a message telling you that your prescription is ready for pickup, but when you go to get it, they tell you it's not ready, or we're out of stock, on the top of all that, they have the worst attitude, and no respect for patients.

Other pharmacies get a prescription in, it gets filled, and they send you a text that says "your…read moreprescription is ready". Not this one. Every month I have the same problem. I have to call them and confirm I want the medication or they just sit on the prescription and don't fill it. It's annoying and an extra step I shouldn't have to take. Will be going elsewhere for now on.

A male pharmacist/owner threatened to not deliver my mothers Parkinson's drugs when she was out of…read moredrugs because I asked for a receipt be delivered to me as I'm the patient advocate and accountant. I was very stressed for my mother's health and it was too late to find another company to fill the order. Does anyone know how to file a state report against a pharmacy?

One star for a few reasons:…read more 1. They provided conflicting information. Their staff seems confused and disorganized. I had a specialty prescription that needed to be filled here and they told me it could be filled at a regular pharmacy. I waisted days going in circles to find that the prescription needed to be filled at a specialty pharmacy like this. It was a headache for me, our typical pharmacy, our doctor, and my infant who was in pain. 2. They don't take Cigna insurance. They are also less than helpful with information on getting the insurance to reimburse the cost. They also don't take good Rx or any other discount support. 3. Price - Paying out of pocket they charge more than other specialized pharmacys around. The speciality drug store in Windsor was at least $30-40 less and willing to find creative ways to help decrease the cost. (by $130) 4. Wait time - They called to say our prescription was ready but then we had to wait another 15 minutes for them to mix it when we got there. 5. Lack of awareness - while I'm rocking my sleeping baby in the carrier trying to get in and out as fast as possible the staff approaches me to loudly chat. The awareness that I'm hiding in the corner with a covered baby away from the noisy register should give them a clue. I waited months to post this draft because we needed to come back for refills and I was hoping the experience would change. It didn't. Having a baby with both colic and reflux is hard and the pharmacy didn't make things easy on us. Fortunately the medicine did help so it was all very worth it!

Echoing a lot of these reviews. EXTREMELY poor customer service. Some would say rude. The manager,…read moresmall, portly douche bag with glasses, is the worst out of them all. He displays condescending tones when asked questions like he hates his job. I came in to have a disposable camera developed. When asked if I could, the manager responded with again, a condescending tone. "We aren't taking those. It's a disposable camera." Like I didn't know what it was. I told him I know it's a disposable camera, I'm old enough to know. His response??? "Whatever man." No polite customer services, no helpful suggestions. This location either needs to be closed or action needs to be taken on the manager. No amount of training will help.

this is a review for Walgreens delivery. I was in desperate need for a new wheelchair for my…read morehusband. everything was closed today but I got an inexpensive wheelchair that will take care of us for a while for less than $200 and they delivered it within an hour. thank you so much!

I have been here several times and this time I came to get some dog toys/treats to put under the…read moreChristmas tree as the last of my Christmas shopping. I will admit that there was a lot of people in the store, which is understandable due to it being a weekend and the holiday season. There is plenty of parking, which is nice as well. The deals are great and there are a lot of good finds. There is also fresh fruit so I will have to come back when it's less crowded and check out the food section. I love that the store is really well organized and clean, which makes it easy to find what you are looking for. The staff are very friendly and helpful. I feel that there were plenty of staff there so if you have a question, one of them can easily help you. I used the self check out and it was a smooth process and the line moved fast. All around great experience shopping here.

I'm sorry some people have had bad experiences but ours have been great. Employees here have been…read moresuper helpful for us - and friendly- from security at the door to folks on the floor. We needed a sun umbrella for the cotati accordion festival and even though inventory showed two there was only one. The guy in sportswear was so helpful and he tried so hard to find the missing umbrella. We ended up just buying one and it was great. Our past visit we had help from a great employee who talked us through price matching. I understand these are stressful times but sometimes I think people take out their frustrations on service personnel. I feel the folks here have always overperformed for me and always tried to help.

I would give them a zero if that was possible! My…read moreprescription went up in cost over 30% from last month. Just in o w month. I don't see how they can honestly justify this? I have friends that tell me the same story as well. Jo set cost, just keep going up!

I'd like to recognize and commend an employee name Dominic at CVS. During my recent purchase, I…read moreused a $10 coupon, but ran into an issue because I couldn't remember the number linked to it. Despite a line of impatient customers forming, the employee remained calm, composed, and attentive. He spent about 20 minutes helping me resolve the issue without letting the pressure affect his professionalism. Once everything was fixed, I was very satisfied with the service provided. His patience, dedication, and quality of care truly reflect a level of service that stands out--qualities that deserve recognition, and in my opinion, make him a strong candidate for a raise or management consideration. That's the kind of service and quality care is needed, and I felt well taken care of. Thank you Dominic!

If I could give negative stars to the customer service, I would. Some of the girls that work in the…read morepharmacy have a real attitude problem and lack of skill set, especially the young lady that works at the front window with the long curly hair. Im not sure if it is a hostile work environment or what is going on in there but there were many instances of lack of patient care, inability to do basic follow-up calls to the provider regarding medications and actual passive-aggressive AND aggressive presentation on the phone and in-person. The fact that this standard of care is permitted in this health group is beyond me.

Unfortunately, I've had difficulty with this pharmacy 50% of the time. I've kept my patience…read morethrough it all especially since January 2025 with insurance changes. However, this last bit of incompetence from the pharmacy, insurance company and possibly the clinic made me angry. I kept it under wraps as best as I could but this happens way too often where this pharmacy has made an assumption or there's been no response or call after I've left messages. So, I refused to take the improper medication with me. They knew I was angry but I remained professional yet adamant. No cursing, no yelling, the prescription was on the counter and I pushed it away from me towards the csr and said "I don't want it, I have to go (I did, I had a client). I'll call later." They wrote me up and submitted it to the clinic. No one was verbally abused and the prescription I pushed forward didn't come within a foot of touching the service person. I've been in Customer Service most of my working career (I'm in my 50s now) and I know better than to make it personal. Insane. They do have it all on camera which I'm glad for (although I don't think it caught the small amount I pushed the box forward). Hopefully, with the audio as well. They're trying, but it's not a well run organization.