My drive is a bit long, but it's like a breath of fresh air each and every time I go there... They couldn't be more helpful and always make sure I am taken care of. Best in LOCAL there is! read more

I'm always surprise by this place. Warning about going here ... using this pharmacy and natural health center will really make you realize how much you miss a world class local businesses. It makes you miss the good old days for sure! Great communication, superior customer service, really friendly, community oriented, and super professional. read more

Great staff and knowledgeable. I have been using them for years and they are simply the best!

Anything this pharmacy makes can be purchased over the counter with no prescription. Search online for 'Bioidentical Grass Fed Thyroid' and 'Bioidentical Bi-Est Estrogen'. Health First Pharmacy changed my prescription without my knowledge or consent causing a year of suffering. Then HFP charged my credit card and sent me outdated medication. When I brought this to their attention they never offered to reimburse the several hundred of dollars they charged me for unusable medication. Deal with Health First Pharmacy at your own risk. read more

Everyone at Health First Pharmacy treats the customer with the utmost respect. They give professional & personalized care.The compounding is done exceptionally well & they provide excellent service, quality, and price. I have to give a shout out to Kevin. He always does a great job. My family is very grateful for him and the entire team at Health First Pharmacy. They help make my quality of life better. read more

Let's not tip toe around it- you will spend more here than Wal-Mart. You will shop locally. You will buy a quality product and not a cheap ripoff of the actual item you are trying to acquire. You will be satisfied. You get what you pay for. So spend a couple of extra dollars doing the right thing for yourself and your local economy. My doctor kept recommending antidepressants and they kept making me violently ill. Health first pharmacy connected me with curcumin. There are no side effects or negative drug interactions. Four days later I feel happy and bubbly like my old self. I'll add some pictures in case you are interested. read more

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Cool people that care. Lots of choices in this special 'compounding pharmacy'. A Compounding Pharm is 100% careful what goes into any treatment application. That's why they find out where the ingredients come from and how they are made. When I chose a pharm, this more intense look at purity always relives my cornerback at what I'm puttting into my body. read more

Didn't get any rx filled, but did come in while on vacation and needed a variety of things. Got nicely personalized service and completely satisfied. This place is sort of a boutique pharmacy / drug store with interesting herbal products along side the customary stuff. A nice find. read more

I am a Secondary Progressive Multiple Sclerosis patient When my diagnosis changed 4 years ago I made a decision to go Intregal switching from Tysabri to Low Dose Naltrexone Therapy. I had used Health First for some minor items but this is pretty impactful so I had concerns. Every person I came into contact with was considerate, kind, caring and truly addressed all my questions. I feel confident in the staff and know they are concerned with my care and we'll being. I thank you from the bottom of my heart read more

The first thing I noticed about Health First! is that they stock a broad range the highest quality therapeutic products available. My experience as a chiropractor and health coach has taught me what works and what doesn't, and these folks are obviously devoted to top quality. The second thing I noticed is the people at Health First! They are, like the owner, Terri, genuine, curious, bright-eyed and knowledgeable. They are connected with and concerned about their customers (and one another) in a way that makes you feel you can trust what happens here. I love this place. The people rock and the products they stock are superb. read more

Love Terry! shes fantastic and very knowledgeable.

What a gem this pharmacy is. They have everything you need to stay healthy naturally. Terri, the owner is very knowledgeable and is able to point one in the right direction for all your health needs. The store is well stocked and I really enjoy spending time there. They also have an amazing chiropractor in house, which has healed me of so many issues, I never imagined would ever be resolved. Overall this is a health paradise and a wonderful place to shop. I feel very lucky to have this pharmacy in my home town. Wonderful staff, wonderful store! read more

I love Health First Pharmacy. As a health care practitioner in Sonoma County I am always looking for my 'Power Team' - other practitioners and business who can help your clients in areas where you fall short - we can't all do or know everything. From the first time I walked into Health First I knew I had found a strong member of my team - these folks are amazing! Mark and Terri are a wealth of information and integrity, and the entire staff is caring, knowledgable and deliver high quality customer service. I know when I send a client up to Health First they are going to be taken very god care of and leave with exactly what they need for whatever is going on with them. read more

I wanted to move all of my Rx's to another pharmacy. I had to give reasons to the receptionist who then had pharmacist call me to go through the reasons after I said I did not want to be contacted. He called again as if recording my answers. Very irritating. Health First Pharmacy made a hormone preparation that did not work. I want to report that after 2 weeks of using the hormone preparation made by Dollar Drug my symptoms have gone away. The preparation made before (Mt. Olympus Compounding Pharmacy) Health First Pharmacy and the one made after (Dollar Drug) Health First Pharmacy have performed very well. I am glad I moved away from this pharmacy. read more

Became ill with diverticulitis while vacationing in the Russian River area. We had window shopped in the pharmacy on previous visits. I explained my situation and asked if they could call my physician for a prescription of anti-biotics. Mark asked if I was open to an alternative solution and explained the condition in very logical terms and suggested a protocol that CURED my acute condition and has managed the chronic condition for 6 years. Mark's approach is intelligent, logical and based in solid chemistry and physiology. read more

Heath First has just what I need when it comes to vitamins and skincare. In the event that they don't have what I'm looking for, which is extremely rare, the owner or her employees are always willing to look something up and order it for me. This lovely little business has a real community feel and great friendly service. The whole staff is so knowledgeable and willing to take the time to discuss any of your needs or concerns. Health First Pharmacy is a true gem among the corporate pharmacies like Rite Aid or Walgreens. I am very thankful that they are here in Sonoma County. read more

Health First has absolutely saved me now on multiple occasions for the transitions my body is going through in perimenopause. I sought out the Health First store and staff for wrist tendonitis years ago and knew instantly after getting zero input from my medical doctor about perimenopause symptoms, to seek out their staff again as I had had such a successful experience in the past. Two years ago my complex, horrible perimenopause symptoms were resolved with Health First's high quality staff insight and supplements. Then three months ago, I developed severe debilitating acid reflux symptoms also likely due to perimenopause and through a period of trial and error, initially seeking out Health First for supplements then needing to get medical support with prescriptions and an endoscopy, I went back to Health First using the insight I gained through them initially and with their supplements have officially weaned myself off all medications (PPIs and H2 blockers) and now solely use their quality supplements. My reflux symptoms are completely manageable. It is quite literally a miracle. They helped me navigate an extremely difficult health situation. Health First has the most knowledgeable, trustworthy, incredible staff and high quality products. I can't thank them enough for helping me. read more

Very knowledgeable, friendly, and helpful staff. They go over options and let you decide which is nice and pressure free! Great products too! read more

This is the first place I go to get my supplements for immunity. All of the products are top quality and Terri, the owner is so knowledgeable. In fact, all of the employees are fantastic. So willing to help you. I have never been to a place where the customer service is so good. I never go anywhere else when I need a health product. read more

Love this place!! Amazing people who care about your overall health!! They bent over backwards today to refill a prescription for my thyroid medication quickly so I could pick it up on my way to the airport!! read more

I bought a product in 2019 and was using it off and on for over a year when I realized that it had expired in April of 2015!! 4 years expired at the time of purchase. When I called with my concern and hope of receiving a new item, I was told that it was not possible for them to have had the expired item on their shelf. Well, they did because I purchased it and they can see that in their files. So to save your money, make sure you check expiration date. I will never give them my business again. I call that poor business and the fact that the owner implied that I was not being truthful is unacceptable. read more

Health First Pharmacy is great! My BFF Molly turned me on to this place when I was diagnosed with a pretty serious illness. She went in there to talk to them and stock up on products to help with my treatment. They were so knowledgeable and helpful to her that I decided to go in. I admit I had some trepidation at first because I read some of the negative reviews about a man who works there that can be less than helpful. I have to say I am so thankful I did not let those reviews stop me. These ladies are a gem! Every time I have gone in they have been so helpful, going above and beyond. They will personally call the company if I have questions about ingredients in a product. They offer to do this and never have they made me feel as if they were put out by it. On one visit there was a minor glitch with the credit card system so they mailed me my items, free of charge. I was so grateful for that because it's often extremely difficult to even leave the house. read more

This pharmacy has great products, but horrible customer service. I had lost a baby at 5 months pregnant, and quickly got pregnant again a month later. As a result, I was prescribed a progesterone suppository to prevent another pre-mature birth and loss. I had called in a refill to be picked up the next day. The representative who took my order said it would be ready the next day by noon... which I would pick up on my way out of town (I had to drive from Cloverdale to get my prescription, then make a flight out of SF airport). I called the following morning to verify that my prescription was ready for pick up, and they declared it was. This prescription needed to be taken daily, and as I had a horrific loss, I was very careful not to miss a dosage and was mortified at the prospect. I showed up to the pharmacy at 12:30 pm (on my way to the airport) to pick up my refill. It was not ready as apparently the pharmacist had shown up to work late. They told me that they would not be able to fill my prescription for a few more hours. As I was on my way out of town and needed to make a flight, I was disturbed, yet being in retail before, patient. They offered to ship it to be delivered to my destination a few days later. I asked the cashier if she knew the risks if I missed a dose or two in the meantime. She referred me to the head pharmacist, Mark, I believe. His reaction was horrific. He belittled me, placed blame, and was extremely defensive at the mistake that had been made. 5 months pregnant, after losing a baby 6 months ago, and hugely sensitive to what I was trying to prevent, I was very very emotional yet completely patient and not adversarial at all. He made me cry. I left weeping, without my medication, embarrassed by his reaction, and fearful of what could happen to my baby. They called 30 minutes later telling me my medication was ready. I was well on the road to make my flight. I couldn't answer the phone as I was still quite tearful and upset. My husband took the call, and explained our disappointment. A couple days later, the head pharmacist called me to apologize, and offered free shipping for the remainder of my medication so I wouldn't have to go in there again. While I appreciate that he admitted his mistake and rudeness, I am still very emotionally scarred by this event. He clearly has a very strong personality that doesn't coincide well with customer service or admitting a mistake. I will never go back there again. I am writing this over a year later, as this event is still with me. I do, have a healthy 1 year old boy now who brings me so much happiness! I just never want anyone in my sensitive position to ever go through something like that. read more

First of all, I did not appreciate being invited to an "educational" lecture on hormones for a $15 fee...which I attended and wasted a good two hours listening to a sales pitch for a very expensive and time-consuming diet program involving injections of the pregnancy hormone! No thanks! And don't trick me into paying to hear a sales pitch! That is just dishonest. Secondly, I have been getting my bioidentical hormones from HealthFirst for over a year. My doctor checks my hormone levels regularly. This time, all three hormones were completely out of wack. My testosterone was three times what it should be and as result, my hot flashes made for an uncomfortable summer. My doctor said the pharmacy must have mixed them incorrectly. I talked to HealthFirst's pharmacist and he said there is no possibility that they did anything wrong. He went on to accuse my doctor (who he doesn't even know as she is in San Diego) of being dishonest and wanting me to use the pharmacy which she profits from. I offered to bring in the cream so they could analyze it but he wasn't open to that. He was certain there was no mistake on his part. He blamed the levels on natural physical changes and said the doctor needs to regularly monitor them. My doctor does monitor my hormones regularly! What would cause my body to triple my testosterone? He also refused to give me any refund for the almost $200 worth of cream which I paid for out of pocket as my insurance doesn't cover bioidenticals. I had to get a new cream with another pharmacy (and it was much cheaper) because I can't use the mix from HealthFirst. You have lost a customer, HealthFirst. read more

My first time here! I love it. Super helpful and friendly woman helped me choose what came in for and also gave me a sample to try on the spot! read more

I can see why people would like this pharmacy. For the most part, they carry products you cant find locally, and they are what appears holistically based with quite a bit of knowledge about going the natural route. They also will refer you to doctors who use them as their main source of compound medications. However, the pharmacist is so rude its astonishing. He is impatient , and condescending if you ask any questions whatsoever . I would suggest going to pharmaca or finding another source. read more

I understand why people would like this pharmacy as well. My doctor recommended this pharmacy. I tried Health First and was very happy with the quality of the product. However, as a customer they could care less. The pharmacist, Mark is so condescending and rude. It's unbelievable that he treats paying customers so badly. Word of mouth is the best local marketing and its unfortunate that some customers are treated so unprofessionally. I have a wonderful doctor that specializes in prescribing compounds and she was shocked with the terrible customer service Health First gives. Save yourself the time and go to Pharmaca. They care. read more

I can only say that I feel very fortunate to have gone to Health First pharmacy while visiting friends in Santa Rosa. I had a consultation with Mark and an evaluation of my overall health based upon a questionnaire I completed. Without knowing very much about me, Mark's analysis of the results were addressing many of the day to day health issues I experience. His explanation of what parts of my nutrition and body chemistry contributed to these issues was so knowledgeable and understandable that I realized my attempts to eat "healthy" following generally accepted medical guidelines, weren't necessarily right for me. In fact, in some cases, I was getting opposite results. Mark then gave me his insight and recommendations to improve my health. I'm now on a slightly different regimen to get my nutritional and health needs better meet. My digestive issues were immediately and significantly improved. My energy level seems normal for the first time in my recent memory. While I can't understate how happy I am with these results, something more incredible is also being addressed. For most of my adult life I have been treated for depression with virtually every medication modern medicine prescribes. The results have always been marginal and after I had been given some standard tests to seek its cause with no cause determined, my prescriptions were geared to treat the symptoms, not the cause. Mark recognized something my past doctors didn't, or wouldn't test for, that could pinpoint the cause. Because my current insurance places restrictions on how complete labs can analyze tests, I am sending my blood and saliva to an independent lab when I return from my vacation. If the results support Mark's suspicions, I have real treatment options. I've not been optimistic about new depression treatments for a long time, but I have a good feeling about this. I was treated extremely well by all the pharmacy's staff while I was being served. People might mistake Mark's passion and conviction for something else. Clearly, you can't please everyone and some personalities clash with others. While I had no issues, the totality of my experience was so positive that I believe anyone who is reluctant to patronize Health First Pharmacy because of bad reviews about the way someone else feels they were greeted or talked to, you would be doing yourself a great disservice. read more

They are not doctors, and they tell you so up front. They are passionate and knowledgeable healthy life practitioners. They will treat you like family and will help you lead a healthier life. They will spend time with you to help you pick the best products for you. They will recommend you consult with your other health professionals to be sure the products your choose are suitable for you. Their store is immaculate. This is all they do and they do it well. Michael L. read more

This place is great! I wish it was in Sebastopol , I bet they would have a lot more customers.

This is the most amazing Pharmacy. They are knowledgeable, helpful, interested and caring. Offering advice, which is not 'only' about selling from their store. They are interested in the 'whole person' s ' health I have just attended an interesting talk which was at a very reasonable cost, and is one of a range of topics! I wouldn't use any other pharmacy. read more

Wow. I went in here to purchase aspirin for my headache and the kind lady at the counter recommended some homeopathic cream instead of Advil. Not only did she have a sample out so I could try it she instructed me on how and where to use it. And when The time came to ring me up she didn't try to push it on me at all. I ended up buying it and later that day my headache turned into a migraine. I took a Vicodin and still had the pain a few hours later. applied the cream to my temples and neck and within 30 minutes I noticed relief. This was not my first visit and it will definitely not be my last. Great place to go for local advice!!! And they helped me from sitting in a dark room for 2 days with a migraine... Even tried the cream on my knee (cartilage tear on my patella) and It seems to have helped a bit with the sharp pain.. Thank you health first!!! read more

I come in here a lot when I'm sick up at my parents'. They've got great products for fighting colds & flus plus a very wide variety of vitamins & supplements. Only downside is that everything is extremely expensive! read more

I found the staff to be very kind and knowledgable. Wide selection and no pressure to buy. I am happy to have a place like this near by.

Very excited to find this store in our neighborhood! The staff is super helpful and very knowledgeable. I came in with a ton of questions and received a lot of answers and left the store with exactly what our family needed. I also love how they have the store organized, very easy to find what you are looking for. read more

I've shopped here a number of times and always had helpful service, but while in there today it was very awkward when Mark could be clearly overheard berating someone (a staff member??) for asking him a question too many times and not showing him "proper respect." Creepy. read more

Health First has helped me control my thyroid disease for two years. Their staff is incredibly helpful, knowledgeable, and the pharmacists are wonderful. I learned so much about my thyroid disease from their amazing educational seminars. If you don't know about their seminars, your missing out! Drop in, give them your email and pick a seminars. "It's worth it!" Thanks Health First! AA-H read more

Offers a kind environment with knowledgable staff. I was in a situation where I needed medication for one of my pets that could not skip a dose and the pharmacist was able to fill my pets prescription with such short notice. Thank You read more

I have been having my hormones compounded by this pharmacy for quite a few years now and so I'm used to the warm, family feeling and the competent service. But I'm drawn to write a review because what of what happened yesterday. I went to fill up my pill box for the coming week's thyroid and lo and behold I was completely out of my LA-T3, which I need daily! I knew I had ordered it but I couldn't remember if I had received it or not. It turned out that my partner had put it in her medicine cabinet and I never saw it. But in the meantime Health First compounded AND got a replacement in the mail the same day I called! This is outstanding service and I feel loved and taken care of here. There is nowhere else like it and I absolutely LOVE going there in person when I can manage it. The best people work here and Terri is an absolute gem!! read more

I bought a progeste cream from Health First Pharmacy last week. This was the third one I bought from there and after a follow up visit with my doctor she informed me to no longer use it. So, I called in to find out what their refund/exchange policy was for unopened products. Mark informed me to look at my receipt they may or may not take it back. Ok... Then he proceeded to ask me why my doctor told me to no longer use it. Really!? Not really his business. After I simply said she said I no longer needed it he asked me "Do you not have a uterus anymore?" He is completely rude and out of line! I will never shop here again!!! read more