Customer service is definitely lacking. There can be discrepancies between the shelf tag and what…read moreis charged, and digital coupons do not always show up on the checkout. Because Customer Service does not open until 10:30am, I have had the displeasure of having to get my price adjustments with an older Black gentleman on several occasions. He is rude and obviously is put out with this task.

This pharmacy is constantly understaffed and out of prescriptions. I have been out of my…read moreprescription for five days and I've come back 3 times just this week. if you voice any type of opinion or complaints or explain your situation, they will not look you in the eye and they will not respond. It's very dismissive to ignore a customer that is not getting the service that they expect. there is an individual that has glasses and a mask on and they always have an excuse and they never say sorry. Sometimes all a customer wants is to be understood. Now, i will take my business elsewhere.

As we have just passed Mental Health Awareness Month, I think it's important to remember that many…read morepeople rely on healthcare providers and pharmacies as part of their ongoing care. I understand that pharmacies must follow policies and procedures. However, I left this experience wishing there had been more communication, empathy, and guidance regarding the options available to me during a recent change in insurance coverage. A few extra minutes spent explaining a situation and helping a patient understand their next steps can make a meaningful difference. Even when limitations exist, clear communication and compassion help build trust and reinforce the patient-provider relationship. I share this feedback not as criticism of any individual, but as a reminder that professionalism, empathy, and patient-centered care matter. Small interactions can have a lasting impact.

I was calling from a healthcare provider's office to call in a prescription refill, but she never…read moreconfirmed whether she had received the information I was providing. After I carefully gave all the required details, she repeatedly asked me to repeat the same information and requested additional details that were not necessary for processing the prescription. As someone who has worked as a Medical Administrator for years and regularly communicates with pharmacies, I found this interaction highly unprofessional and inefficient. Clear communication and confirmation are essential when handling prescriptions, and unfortunately, this experience did not meet that standard. I hope SAFEWAY Pharmacy addresses these customer service concerns and provides additional training to ensure staff communicate more effectively with healthcare providers.

Thank you to the amazing pharmacist (and two others) who helped me navigate the transfer of my…read moreprescriptions from Bartell after CVS no longer took my insurance! This man extended a much needed life line in the red tape run around. Thanks for going the extra mile and finally being the one to make it happen!!

This Walgreens is junk I asked them for a passport and they said okay they went ahead and took the…read morepictures they gave me some random ass pictures for 20 freaking dollars these people have no idea what they're doing when you ask them for a passport do not go for a passport because they will sell you random ass pictures terrible service

CVS pharmacies have replaced Bartells and Riteaid. I am happy that they have many locations to…read morechoose from. In fact the same pharmacist are still employed there. The biggest complaint I have against CVS is the lack of communication with the pharmacist. You can never talk to a pharmacist unless you leave a message. It may take up to 24 hours before you hear back. There have been times when it was vital to talk to them immediately. I truly hope you have a better experience. Hopefully you will not run into the same problem.

With CVS taking over Bartells they no longer take Navitus insurance, which is one of the largest…read morepharmaceutical insurance companies in Washington state. CVS won't tell you this in advance. Also, contrary to what CVS employees say, they are unable to transfer your prescription to another pharmacy because their system doesn't work. Solution: Move prescriptions to QFC Pharmacy one block away 4550 42nd Avenue SW 206-923-6391 (press 0 to bypass phone tree silliness) Fax: 206-923-6394 To move your prescription you will have to change the pharmacy in your MyChart or whatever you use. If you need a prescription filled right away, notify your doctor and tell them to send it to QFC (or your new pharmacy of choice). And finally...A lot of people are dealing with this issue. QFC is getting a lot of new business. CVS said to check back in a couple months to see if they are taking Navitus. But it is so inconvenient to change again, I will never use CVS to fill a prescription again. I imagine CVS will lose some serious income. Good luck. Stay healthy.

The most beautiful, clean, bright pharmacy I have ever seen!…read more They sell a impressive variety of health products, pharmaceutical products, and even snacks in store. They processed my prescription very quickly and were great on communication. So glad smaller pharmacies like these exist so I don't have to go to Walgreens!

I have only good things to say about the pharmacy and their staff. I have multiple chronic…read moreillnesses and they are so helpful and responsive. Have a good pharmacist is critical to my medical care. At Cascadia they have amazing pharmacists and I am so grateful to them. I am always treated with respect and they are great at communicating any delays in receiving any of my medications. Would never go anywhere else. Best pharmacy I have ever been to (and believe me I have been to a lot).

Seems like just about everything here is locked up so you are continually looking for another…read morehelper to unlock for you. Limited groceries but good selections in most other departments. The clothing is very inexpensive which leads me to worry about the conditions for the workers who made them.

One star down, for NOT being a Ma/Pa business. But they have a better stock of women's underwear…read morethan with Macy's or Nordstrom's. THANK YOU, Target.

I adore this place. one actually can speak with a pharmacist if you need. remember what that was…read morelike? some have never known with the last few decades of removal of local pharmacies in neighbourhoods they are such an asset to Asian & SE Asian community - with many Elders in need of their specialised services . thank you for being here for everyone. you all are a sigh of relief and hope that real professionals still exist.

Just started getting prescriptions filled here after many years with Bartells- should've started…read moresooner! The service is great & efficient.

Amazing family-owned pharmacy!…read more I'm on a number of controlled substances because of my illnesses and it's always been a headache to facilitate refills with the Walgreens down the block from me, especially when prior authorization is needed. There are always delays with my medication (which I need to take daily) so I have the stress each month of wondering if my medication refills will come in on time. It almost always takes me at LEAST an hour of wait time on the phone before I'm able to speak with a pharmacist at Walgreens (with an annoying automated message playing every 10 seconds). After a particular frustrating time in trying to refill one of my medications that I need to stay awake for my narcolepsy before a two-week trip, I decided to transfer my prescription over to Nguyen Pharmacy. Since I'm a new customer, they gave me a phone call to let me know my prescription is ready. It's a 5-minute drive away for me but Google Maps initially recommended I take Rainier Ave...I knew better and took the MLK Jr. Way route. I got there a little before their 9am open time so I took my dog on a walk around the nearby blocks. There was ample two-hour street parking in addition to the Nguyen Pharmacy parking lot. There were also a couple of dog poop disposal cans on our walk, which was handy. I was in and out in a couple of minutes. No waiting 30+ minutes in line (whether in the drive through or standing inside) like when I get to Walgreen's first thing in the morning. I was surprised to find out that my medication was free! The price estimator from my insurance showed it as equal cost to what I was paying through Walgreens. The service was friendly and they made sure that I felt comfortable knowing how to take my medication (though I've been taking it for years now). I also like that the prescription label on the bottle is laminated and it has some handy yellow labels with major instructions/warnings in case you don't take the time to read through the long list of directions/instructions that comes with your medication (and of course, the pharmacist can answer any questions you may have). They don't have an app yet but they do have a handy online form for refills (just enter your basic info and prescription number). On the form, you can request to get a notification through either phone call, text, or no notification when your prescription is ready. You can also enter up to 10 prescription numbers on the form. They're only open from 9am - 5pm on weekdays and closed on weekends so it might not be the best choice for those that aren't able to pick up prescriptions during standard business hours. This is very understandable though. Since it's a small, family-owned operation, I would hope that their staff are able to spend week nights and weekends with their families. I can't attest to how the parking and lines are during peak hours since I always pick up medications at the start of my day but highly recommend them based off my experience!

Nice to have an independent pharmacy in the neighborhood. Get all our scrips here. Deuce though…read more Easy to get flu and Covid shots too.

Such a great pharmacy. They are helpful, never a giant line, and the kind of service you would…read moredream of. But the hours they are open are rough. Only open until 3pm on Saturdays, closed on Sundays, open until 6pm on weekdays.

Rude employee. No "hello" or "how can I help you?" when answering the phone, very loud background…read morenoise on their end, hung up abruptly without saying a word.

I just moved to Seattle a couple months ago and have been forced to use this pharmacy for my…read moremonthly prescriptions. From the first time I went to pick up my prescription AFTER receiving a text notification stating it was ready, I was forced to wait close to 30 minutes because it was in fact not ready for pick up, to this month needing to confirm that my prescription was able to be filled because the pharmacist told me I may need a prior auth - However there is ZERO number you can call as a patient and actually get through to speak to a person. You are forced to share all of your private information with an AI chat bot and then once you've made it through all the AI hoops you have to jump through, the ONLY option for patients is to leave a voicemail to which you will NEVER get called back. As someone who works in healthcare with cancer patients who need a reliable pharmacy with decent human beings working at it I would NEVER recommend to one of my patients that they put their life in the hands of these lazy, rude, couldn't care less about patient people at CVS Pharmacy inside of Target on 2nd Ave in Seattle. PS... Lets not forget that simply based on the location any person who walks into the store et large is treated like a drug addled homeless person.

they gave me half of my prescription and when I tried to get it the next day after they messed up I…read morewas matched with extreme rudeness and no help to get it filled - I would give negative if I could - it was a man both times he should be fired