The pharmacy staff were friendly, helpful and very attentive. These folks are the best.read more

This store has poor stocking procedures and we'll play $60 items and $30 item locations. Went to…read morethe register to find out the price of an item clearly displayed as 29.99 was now 59.99 Went back to the aisle found a worker asked how much the item was they said 29.99 then when I said what happened at the register, the worker removed all the items saying all they must be in the wrong place. Duh !

I came onto Yelp to check if it was just a fluke, but it seems that terrible service at the…read moreNorthboro CVS is the baseline. They pharmacist I saw was RUDE, no excuse even if rushed or overworked. They also messed up my medication, and after I waited 40 mins in the line, they just shrugged like it was not any issue they'd care about. They are horrible, inefficient, snotty, and thankfully Wegman's has a pharmacy to switch to.

Minute clinic for the flu shot was horrible. It's like the…read moretechnician was napping between shots

Love, love this pharmacy!!!! I have been to many and the pharmacists by far here are much more…read moreknowledgeable, willing to take time to explain all side effects, what to eat or what not to eat with the medication and so much more. They care!!! Prices are wonderful!

My experience tonight with CVS rt9 &Harrington Ave, Shrewsbury. My prescription was put in over 2…read moreweeks ago by my doctor. I got a text message that it was being worked on. After 2 days I called the recorded line that said my med was out of stock but would be in by 8/9/23 and would be ready for pick after 11:11pm. I kept checking the recorded ling everyday or 2 getting the same message each time. I called at 7:47 tonight and got the same message. My husband had meds that needed to be picked up so at approx 8:30 pm tonight we went to pick up his meds so I also ask if my meds were ready only to be told it would not be in until 8/18/23. I ask they to check if any other CVS had my meds in stock. I was told CVS on Park Ave in Worcester had the meds in stock. I ask they to send my script to Park Ave, I was told my script was transferred and would be ready in 1 hour. I then drive from Shrewsbury to Park Ave Worcester which takes almost 20 minutes only to be told that the information was never sent over and that the meds were not in stock, So I was totally lied too. So happy that they have the MA state contract for employees, retirees and their families.

Painfully slow at the pharmacy drive up. Every car had an issue and they were ridiculously slow…read more Poor service.

I'm only giving it one star because you have to. The list of unprofessionalism and inefficiencies…read moreis a long one at this location. This is the laziest location I've ever seen. Living in Grafton, I normally go to Millbury CVS as it's like night and day, but when you need a prescription quickly, you're forced to go local.... but the experience you get is terrible. Prescriptions take forever to be filled and sometimes you get a call/text that it's ready and sometimes you don't. They're supposed to open at 9:00, but especially at the drive thru, it's like 9:10 before you get someone to assist you. If you can avoid this location ... best that you do. Management of the pharmacy is the worst I've ever seen.

****Shut this Place down*****!!! Keep reading for the full story…read more... If I could give this place a negative stars I would! I went to the drive-through pharmacy... Incredibly incredibly rude, unhelpful, and unwilling to do anything! Instead of addressing the issue, she took my prescription back after I'd already paid for it and said if I didn't move and come into the store, she would call the police. She got the police involved because I was trying to have her fix the mistake she made. I will never ever ever set foot in this store again and can't say enough bad things about this place.

Mistakes by pharmacy staff, and they will not answer calls or return messages to resolve.read more

only put a star because I can't put zero. This is probably the worst cvs i have ever had the…read moreunfortunate experience of shopping. Staff are disrespectful and ignorant. You ask a reasonable question and they look at you like you're crazy. Absolutely unbelievable do not recommend.

Not sure what to say or how to say it. They screw up so much. Today after they screw up and refused…read moreto listen to what has happened they told me not to get fresh and to get out. Just another part of the anti health care system.

I am a physician and can never get through to this pharmacy. The doctors line is often unavailable…read morewhich is not acceptable.

This Drug store is extremely convenient for me and my family. I have never had a problem with the…read morestaff. They were always extremely nice and polite to me and my family. I have read other reviews on this exact store... I experience the complete opposite! I believe if you treat people negatively and are yelling at them, Why should they sit and not throw you out NO needs this type of disrespect.

Would give negative rating if possible. Absolute a** of a pharmacy. People working are always rude,…read morealways a long wait. Always a long wait on the phone as well. Good luck getting any info on your scripts.