Never thought I'd see the day where Rockville Pharmacy didn't care about the health first of their…read morelong-term customers. I went to Vincent's Pharmacy with GRANDMA in the 1970's when it was up in the building across the street from Rockville General Hospital. I went to was a patron when it moved to the strip mall down in back of where the old Zahner's used to be.... My mother used them all her life and they saved her from being extorted by one of her live in aides with me.... then they move and new ownership comes in and wants to utterly ruin their relationship with the long-term customers like I am who only owes 6 dollars and needs medication for a yeast infection that can be paid within two weeks, they can't give me my medication even though I've been paying my bill and have payment on file with them. I'm not one of those who use them wrack the bill up and then move onto other places either.... I cared about my relationship and loyalty to them and they snub me. Well forget them....I guess I'm going to have a yeast infection for two weeks..... these younger people don't know what loyalty of a customer truly is. I'm furious. I wish John didn't sell he cared about the person not the pocketbook when it concerned the health of a person! It's not like a yeast infection medication is a controlled substance either. WTF really? My five star rating just went down to two to one stars with this place. These new owners had better pray to GOD they never get sick when they are older and are denied basic healthcare services. If I didn't know better they are predjudice against people on SS Security or State... He told me to go someplace else and get my medication. He also told me to call my doctor to get a cheaper copay one this is why I think he's prejudiced against those with state healthcare. Why would he say that if this med was only$20? He feels like he should dictate to the doctor what the best medication is?.... I could understand better if it was 60-100 dollars then sure suggest away.... He didn't care I've been a long-term customer.... and I put this up on their reviews and lookie they took it down. THE COWARDS are afraid of a negative review I guess, eh? https://www.healthline.com/.../untreated-yeast-infection... I guess reacting strongly isn't the best way to go about this but... it just hurts to be treated like this when you've been a loyal customer for almost 50 years of your life. 50 years I owe them six dollars from past two months.... I couldn't pay this month the plan was to pay them the third.... I've put in a call to first choice. They do have a pharmacy I'll be calling tomorrow to get the ins and outs of getting them to help me. I don't like the other pharmacy's around here. And now this is the third bad interaction with them in six months' time. I wonder what changed with them. Is it just new ownership or new management? I put in a call to ask nurse how long I can let this go without treatment. NO ONE likes being treated like they don't matter when it concerns who is on their healthcare team. Pharmacy's are part of a healthcare team for an individual. People who have been loyal do not like to feel like their loyalty is disregarded either. I'm not out of line here. The only out of line thing I did was drop the F bomb a couple times. I got the yeast infection because I was on the antibiotics. Now see after hours nurse called me back calling office tomorrow seeing what they can do and then First Choice does have a pharmacy, so I'll take my business there... I'm done. I do NOT recommend Rockville Pharmacy to anyone at this point. They have changed and do not care about those in the community who are on fixed incomes anymore. We have a lot who are. First Choice Healthcare Centers has always been good to us and I go to them for everything. They just started this pharmacy so I'm going to call them and see about rolling everything including my daughter's things over. Want to know what the problem is? Yeast Infection with an open wound. I have a boil that just burst and another one that will be soon on my inner thigh. I have to be very careful the yeast doesn't get into the bloodstream through this open wound. The pharmacist didn't need to know this!

Rockville Pharmacy is great! Super helpful and friendly staff. We used them for prescriptions and…read moresupplies until our insurance forced us to use prescription by mail.

This pharmacy is one of the best I've ever used for my medical needs!!…read more The owners are not just entrepreneurs. They are community supporters, patient advocates, and would selflessly assist you with what benefits you most as a customer. I've been going to this pharmacy for over a year now and I never encountered any bit of a problem. I may have encountered dozens of problems with my Doctor's office or insurance but the owners are always ready to help and give advice of what you can do. I'm always busy and don't have time to usually post comments about a business entity but I can't help myself to give back to this pharmacy's unending support. They have the fastest service in getting your medications ready if there are no issues from the doctors office, insurance, etc. You go in and out quick since your needs are quickly met. Let us support our local pharmacies!! You can talk to the owners yourself. You will never see and voice out your concerns directly on the owners or big bosses of CVS, Walmart Pharmacy, Walgreens, etc.!

Efficient, fast and usually very friendly. One pharmacist is…read morea lot friendlier and more personable than the other but both are efficient. The only problem I have is they can't always contact my doctor but neither can I and I know they try.

Actually Louis and Clark is a great pharmacy. Sometimes reviews are posted out of frustration…read morewithout thinking of the consequences'! I have been a customer of theirs for several years and they have always been kind and respectful. The delivery service is the best.!!! Delivery drivers are so nice. Thanks guys!!

They want the business but won't do the work. I'm without…read moremy Metoprolol blood pressure meds now because they never knew blood pressure meds came from Cardiologist not the Endocrinologist. So I've got 28 days off meds that are missing not only that but my meds for restless legs as well because again I told them I had switched my PCP from one an hour 1/2 away to one here in town and they couldn't be troubled to even try get the refill from the new PCP. You would think pharmacy technicians would know their meds and whom they are from. Let alone I've been constantly for the last 7 months having the most miserable time getting them to even answer the telephone. With memory issues from both Microvascular ischemic disease, and focal onset seizures that greatly reduce my ability to remember basic chores.

Excellent service at this location. Pharmacy staff went above & beyond what was expected. Very…read moreknowledgeable, helpful & genuinely interested staff. Very customer oriented & they make you feel as if you are their only customer. Highly recommend this location. Tom L.

I will drive past 100 CVS's, Walgreens, and Rite Aids to go back to this local Pharmacy. The…read morePharmacists: Ryan and Rachel are fantastic! Super helpful, knowledgeable, they get to know their patients / customers, take time to call Insurance and the Doctors. Ok, so they can't compete with the hours of the Big Box Pharmacies. So Pay for your Rx online and they'll overnight ship it to you. Problem solved. So many advantages to working with a local Pharmacy! Next time you're at CVS, pull up to their drive thru window only to find out it's broken and go inside. Then wait in their germ-infested line wrapped around two aisles only to get to the counter 25 min later and find out CVS: (a) only filled one of your two Rx's despite their App saying it's ready, (b) charge you out of pocket cost bc they never answered your insurance company's calls, or (c) CVS never filled your life-saving cancer med bc they just well forgot. All True! Check out West Hartford Apothecary or at the very least go to a local Pharmacy!

great small pharmacy!! they are very personable and are much better than a big pharmacy. I left CVS…read morefor them and I've been extremely satisfied over the past 3 years

I ordered 2 hotdogs and waited while I watched people with my exact order be served ahead of me…read more Multiple people who walked into the store long after I ordered were getting their hotdogs. Kristen was the attendant. I'm shy, so it took me a while to finally speak up for myself--i didn't want to be rude. She told me the hotdogs were gonna take a while. She had given away the last hotdogs. I tried to ask her to check for my number to make sure it wasn't lost but she refused. Kristen dismissed me and walked to the back. She returned a few minutes later with a coworker and was laughing looking in my direction. 15 minutes later, the new batch was ready. Kristen had an order for 2 hotdogs so I was sure they were mine. But then she called order 137. We were 112. Luckily my dad intervened and said "no that's order 112." She shrugged then threw the hotdog bags at him. ??!! Insane behavior. An acknowledgement would've meant a lot, but instead it felt like I was being gaslit. I think they may have lost the ticket but she wouldn't look at my receipt to check!

Where can I start prob with the fact that I was walking and a lady slammed her cart almost into me…read moreno apagy but it should be 2 stars bc the hotdog and cookies

Always knowledgeable, friendly and prompt service - including free at-home delivery. Small business…read morewith a community-service orientation.

Free delivery, friendly, excellent follow-up on refills, professional. I've been relying on them…read morefor over 20 years.

This Big Y branch used to be ok, now not so much. They are SUPER expensive (but that's Big Y in…read moregeneral). the Deli always has a long line. they always have 2-3 people working, and have like 6 slicing machines, but they only ever use 1 and each employer has to wait for the other employees to finish whatever they're slicing to help you. It takes forever every time. Very often, they are completely out of numerous items (produce, butcher shop products, bakery products, etc.). Finally, their new A.I. self checkout system is a huge pain. at my most recent visit, the employee watching the self checkouts, had to intervene 3 separate times, including an override at the end where the system thought I was stealing items that I had clearly scanned. Save yourself time, money, and frustration and just go to Stop & Shop or Aldi.

Holy cow! One single customer taking 17 minutes (so far) to fill an insta cart order while the…read morecashier hand wraps almost every item. Why do they not have their own aisle? It's now 20 minutes, should have just abandoned our cart. Just kill me.