I thought that with the switch from Walgreens to a private company, the service would improve. NOW…read moreTHAT THE SERVICE IS NO LONGER CENTRALIZED IN HUDSON, WI--where only a few prescriptions were filled at the pharmacy--BUT INSTEAD COMES FROM A DISTRIBUTOR, where they package the medication in a way that's completely unnecessary and expensive for the company, since it comes in a plastic bag, and inside that, another paper bag with the medication. That costs money for the company, packaging and shipping and time for the customer. They keep making things more expensive for them and call themselves businesspeople. I have worked and lived in four different countries and at pharmaceutical companies, and none of them had such a huge bureaucracy at the pharmacy level.

I constantly have problems with the pharmacy. My latest was a late refill. I called last Monday and…read morethe pharmacy tech said it will be ready Wednesday. Wednesday came and went, on Thursday I called for an update. I was told my insurance was out dated. I asked what insurance they were trying to use and it was my 2025 insurance. Then after further research they found that they did indeed have my 2026 insurance card on file since the beginning of the year. At this point I'm told the prescription I need is now being processed. Five days later the Walgreens app shows the prescription is delayed. I am completely out of medication at this point and the phone system for Walgreens just verifys it is in process. So, I need to select more options thru the phone system and repeat all of my information to get thru to a person. I'm finally told it should be arriving later today. This experience is becoming the norm when dealing with Walgreens pharmacy. I have started moving my prescriptions to another pharmacy, to avoid constantly needing to check up on my prescription status.

I appreciate the staff here. Couple of times they have been especially helpful recently. Tyler…read morespecifically has really gone above and beyond.

I visited the Cub Pharmacy on a Monday morning to ask questions about a Covid booster vaccine. They…read morewere very friendly and accommodating. I told them I was willing to wait. I filled out the paperwork, and within 30 minutes I was getting my booster. I did not expect such efficient service on a Monday morning! Thank you Cub pharmacists for such great service, and I will be back for my ShIngrix vaccine soon.

I love county market pharmacy. Been going there for years. It's a wonderful thing to know your…read morepharmacist by name and to have them recognize you. They care about you ...you aren't just a faceless number. Talking to me personally about the most common side effects is a huge plus.

so easy to email for prescription refills. Staff so willing to answer questions. We're treated…read morelike we're friends & not just revenue producers. Great staff, great compassion! thanks much Kate & Milt

My medication was filled promptly. The staff were friendly. I had a few questions for the…read morepharmacist and she was very kind and helpful!

They are always behind. My prescription is never filled promptly. I routinely have to go there in…read moreperson (because they never answer their phone/you can never get to a real person) to ask to fill my prescription and then it's always "it'll be ready in 20 minutes". Only use them if you absolutely have to, but avoid at all costs.

Wretched patient service from pharmacist. Front line staff was fine. Pharmacist told me (was not…read morelistening to me) that she "was trying to educate me." Excuse me? Arrogant attitude. You count pills and put them in bottles. You're not all that. I'm sorry the career isn't what you had hoped. CVS mail and CVS brick and mortar are separate entities which makes no sense, and the computers don't talk to each other.

CVS Pharmacy in Hudson Wi is the worst. They don't have 3 month supplies of common prescriptions…read more So instead of being able to fill at same time, now 1 was off. Asked to sync refills. Now I stead of one refill not in sync, 4 were off. 9 months later, after ignoring scheduling issues, went to refill one, received only 2 months worth. Asked why, and they said I had asked to sync refills. Asked why it they were doing it now after 9 months. Told them the one time I had asked to sync almost every prescription became unsynced. Asked why now after 9 months they were starting to sync. Then I was accused of being rude and she took 15 minutes to refund and another 30 to do her job correctly. Never swore, raised my voice just asked above questions. Never a 'karen', but clerk was! She should be fired. Hudson CVS do better.