I'm visiting Tuscaloosa for my daughter's wedding and due to state law I was not able to fill my…read morepain meds. I have been in the meat business for 40 years and my body has been abused and I have retired at 60. I have arthritis throughout my body with the most in my neck. I have to have my hip replaced after I get home to Michigan. So I had to have my doctor send a new prescription and unfortunately I had it sent to the CVS pharmacy on 15th st. I called prior to leaving for the pharmacy and gave them my good Rx information and was told they were working on it. I went there and gave the pharmacist my information and was told she would not fill the prescription because it was from Michigan. I asked if it was some kind legal issue ( I had checked it out and it was perfectly legal) I was told the reason was it's not a good idea to fill the prescription from out of state. Well I called my doctor's customer service representative as the office was closed for the weekend and explained the issue and she told me that she was unable to communicate with my doctor on the weekend. But offered to call the pharmacy and see if she can help me understand why I have to go to my daughter's wedding in severe pain,by the way I'm in it and I will be standing a lot. First call she was hung up on, she called back and she doesn't get a reason why they are not filling my prescription. She called me back as I was waiting to go into the restaurant for my daughter's rehearsal dinner and gave me the bad news and said unfortunately they are probably going to flag my prescription. I decided to call the CVS pharmacy not far from the 15th st location and they said they don't know why they didn't fill it and if my doctor could send them the prescription they would fill it. I called CVS corporate customer service and they said it was because it was flagged by the system and the issue was my address was incorrect. That's funny I never got to show my identification information and I said I would be happy to show my identification and social security card to the pharmacy and the pharmacist at 15th Street location was not filling my prescription. I believe the reason was that I was the wrong color in a black ran pharmacy. I will be taking the time to get to the bottom of this with CVS corporate, but I'm going to have to go to the wedding in pain because of CVS can't employ quality non discriminating employees that have customer service experience.

Did not like this CVS location AT ALL! The only reason why I rated it 2 stars was because there…read morewere items in there, but besides that it was extremely ghetto compared to the CVS pharmacy is the area.

Pharmacy pickup line is inconceivably slow. I've waited in the drive thru for more than 40 minutes…read moreand I'm still not at the window yet.

Ordered distilled water from DoorDash. They gave them spring water and said it's the same thing…read more It's not. Need distilled for a medical device. Called manager to see if I could drive over there and swap the water out for the correct one. Simple? No! Need to have DoorDash deal with this. Ask for supervisor name and phone number. She tells me to google it and hung up on me. They have lost my family, friends and I as customers forever. Watch for www.Walgreenssucks.com. I'll have that page up by Wednesday.

Jann's Pharmacy really helped me out!! Im from Colorado and this will be my pharmacy everytime I…read morevisit TTown. They helped get my presription filled when I was given the wrong information at a different pharmacy. They really went above and beyond for me and I really appreciate them. Local, efficient, professional and friendly. The total package! Thank you

Jann and her staff are the best. they do not operate like the giant greedy corporate pharmacy, if…read moreyou are looking for a pleasant experience, I recommend Janns,ive been to all the big box stores,i leave irritated everytime,they also don't know how to answer important questions or the phone, Thank you Jann's for being active in my healthcare.

Always very helpful ! Why not support a local business if they are helpful and help you ? I don't…read moreunderstand some reviews but for me they have been wonderful Meredith is great and so helpful .

Been going here for two years having the utmost respect and kindness. A pharmacist answered the…read morephone named Tim. When asked why I didn't receive a text that my heart meds were ready he said if you were worried about your health you would have called. He then tried to verify my number and took the text messages off my account. Hmmm I've received at least 12 text so far this year. He is a bully and a nasty human. Do not recommend. It's a shame, Bo is a wonderful human being with compassion and respect.

Terrible experience which is not very common for us. Our bagger, his name was Lane, was very rude…read moreand not customer service oriented. Before we even got started getting our groceries out of the buggy to be scanned, he immediately dodged for the charcoal and case of waters we had on the bottom of our buggy, moving my husband out of the way VERY dramatically to scan them like we were going to walk out and not pay for them. He never said "excuse me" or even spoke a word to greet us in the beginning. As he was bagging our groceries, he proceeded to throw everything into bags and sling them into the buggy not caring if there was anything breakable or what not. I understand everyone has a job to do, but he had the personality of a wet dishcloth and was not meant to be in customer service what so ever.

The Good: :: they are very well kept and maintained. the…read morestore, the parking lot, everything is super clean :: they have a lot of selections of everything :: they have a pretty decent cheese department :: they sell beer and wine!!!! :: they sell organic fare :: the grocery baggers take your groceries out to your car, free of charge. i love it b/c it's so old school and no one does that anymore! awesome!! :: people are always friendly and nice :: they have a kiosk for renting $1 blockbuster dvd's :: they offer plastic bags for your umbrellas when it's raining out! nice! The Bad: :: none The Ugly: :: none Would I go back? For sure! This place is IN.

I've used this pharmacy for years, but the past year has been rough. The drive-thru is almost…read morealways backed up ~7-10 cars deep, and once you finally reach the window everything moves at a crawl. Techs seem to change constantly, and several don't recognize medications by their generic names--so I've been told "no prescription on file" when I'm literally asking for a refill that I already requested and was told would be ready. The attitude can be curt, and simple pickups turn into long waits. At this point I just want the bag handed over and Express Pay charged so everyone can move on. I want to support a local business, but this experience is pushing me toward a "set it and forget it" delivery option like Amazon.

The pharmacy here is just very busy all the time, they are inconsistent about the way they allow…read morerefills. The store is fine, it's just the pharmacy is understaffed and takes entirely too long to fill prescriptions.

Love this store! Fresh produce, clean, and pretty much have everything we need…read more Plus, my AmEx gives me 6% cash back when I shop here. Perfection!

Awful. I'm currently waiting to pick up my groceries from an online order. I have been here nearly…read more30 minutes. I've checked in online AND called multiple times. This is ridiculous. I won't be back.

Walgreens in Cottondale cannot handle its prescription volume. They don't embrace adequate staffing…read morelevels and I'm concerned mistakes will occur that might impact their customers. The pharmacy turnover rates are the worst I've ever seen at a business. when customers call, walgree makes customers run through a lengthy menu and promotional ads (really?!). The AI is almost funny as it asks how can I help you. After finally convincing AI it can't help me, I'm placed on interminable hold. (incidentally the AI is the last pleasant voice you'll hear). The system repeats we sorry blah blah. Today the system said hang up and call back. What?! I've been on hold forever and I must hang up. unfortunately I finally talked to a human. She hung up on me. oh sure she said have a nice day in the middle of my sentence but I was talking to a dead line. U may certainly go here if u wish. just a warning: staff is rude, defensive, uncaring and slow.

Middle-aged white woman at pharmacy counter is rude and incompetent. I went there to get a Covid…read morevaccine after making an appointment on the Walgreens ap. When I got to the pharmacy counter, there was a huge sign saying, "Covid vaccine check-in." So I stood at the counter under the sign and waited patiently. While I was waiting, customers started walking up to the "pick-up" line, and the middle-aged white woman starting waiting on the customers in the pick up line. After about 10 mins, she turned to me and said, "what are you waiting for?" I said, "I have an appointment for a Covid vaccine and I would like to check-in." She said, "there is only one line" and pointed for me to get at the end of the pickup line which was empty when I got there but had since filled up. I pointed to the large sign above my head and the fact that there was nothing indicating that the line was closed. She said, "I'm just one person so there is just one line." She could've told me that when I got there. She had seen me standing there when no one else was there and said nothing. Needless to say I walked out without getting my vaccine, and I will never go back.

Sam's rotisserie chicken has been consistently excellent since my last review. I see the…read moreimprovement and it is appreciated! Sam's overall is very solid!

Very poor customer service. Employees appear upset and annoyed when you need their assistance.read more