I'm visiting Tuscaloosa for my daughter's wedding and due to state law I was not able to fill my…read morepain meds. I have been in the meat business for 40 years and my body has been abused and I have retired at 60. I have arthritis throughout my body with the most in my neck. I have to have my hip replaced after I get home to Michigan. So I had to have my doctor send a new prescription and unfortunately I had it sent to the CVS pharmacy on 15th st. I called prior to leaving for the pharmacy and gave them my good Rx information and was told they were working on it. I went there and gave the pharmacist my information and was told she would not fill the prescription because it was from Michigan. I asked if it was some kind legal issue ( I had checked it out and it was perfectly legal) I was told the reason was it's not a good idea to fill the prescription from out of state. Well I called my doctor's customer service representative as the office was closed for the weekend and explained the issue and she told me that she was unable to communicate with my doctor on the weekend. But offered to call the pharmacy and see if she can help me understand why I have to go to my daughter's wedding in severe pain,by the way I'm in it and I will be standing a lot. First call she was hung up on, she called back and she doesn't get a reason why they are not filling my prescription. She called me back as I was waiting to go into the restaurant for my daughter's rehearsal dinner and gave me the bad news and said unfortunately they are probably going to flag my prescription. I decided to call the CVS pharmacy not far from the 15th st location and they said they don't know why they didn't fill it and if my doctor could send them the prescription they would fill it. I called CVS corporate customer service and they said it was because it was flagged by the system and the issue was my address was incorrect. That's funny I never got to show my identification information and I said I would be happy to show my identification and social security card to the pharmacy and the pharmacist at 15th Street location was not filling my prescription. I believe the reason was that I was the wrong color in a black ran pharmacy. I will be taking the time to get to the bottom of this with CVS corporate, but I'm going to have to go to the wedding in pain because of CVS can't employ quality non discriminating employees that have customer service experience.

Did not like this CVS location AT ALL! The only reason why I rated it 2 stars was because there…read morewere items in there, but besides that it was extremely ghetto compared to the CVS pharmacy is the area.

I went here on 9-8-2026 Kaleb done an amazing job with assisting me on yesterday.thank you.i will…read morebe back at the Walgreens Lurleen Wallace location.thank u Kaleb for the hard work.

Pharmacy pickup line is inconceivably slow. I've waited in the drive thru for more than 40 minutes…read moreand I'm still not at the window yet.

Store is clean and stocked well, they have some great sells. Virgie was nice, professional and went…read moreback in the stock room to find a product I was looking for that wasn't on the shelf yet but they did have it in stock. Greeted me with a kind smile and helped me find what I was looking for, which I sure do appreciate that.

8 employees doing nothing and refused to help me "go talk to the cashier" who had a line out the…read moredoor and was the only one doing anything l. Extremely rude.

Jann's pharmacy is awesome. I recommend it. There is almost no wait and it is a well run pharmacyread more

Jann's Pharmacy really helped me out!! Im from Colorado and this will be my pharmacy everytime I…read morevisit TTown. They helped get my presription filled when I was given the wrong information at a different pharmacy. They really went above and beyond for me and I really appreciate them. Local, efficient, professional and friendly. The total package! Thank you

Always very helpful ! Why not support a local business if they are helpful and help you ? I don't…read moreunderstand some reviews but for me they have been wonderful Meredith is great and so helpful .

Been going here for two years having the utmost respect and kindness. A pharmacist answered the…read morephone named Tim. When asked why I didn't receive a text that my heart meds were ready he said if you were worried about your health you would have called. He then tried to verify my number and took the text messages off my account. Hmmm I've received at least 12 text so far this year. He is a bully and a nasty human. Do not recommend. It's a shame, Bo is a wonderful human being with compassion and respect.

I've used this pharmacy for years, but the past year has been rough. The drive-thru is almost…read morealways backed up ~7-10 cars deep, and once you finally reach the window everything moves at a crawl. Techs seem to change constantly, and several don't recognize medications by their generic names--so I've been told "no prescription on file" when I'm literally asking for a refill that I already requested and was told would be ready. The attitude can be curt, and simple pickups turn into long waits. At this point I just want the bag handed over and Express Pay charged so everyone can move on. I want to support a local business, but this experience is pushing me toward a "set it and forget it" delivery option like Amazon.

The pharmacy here is just very busy all the time, they are inconsistent about the way they allow…read morerefills. The store is fine, it's just the pharmacy is understaffed and takes entirely too long to fill prescriptions.

Love this store! Fresh produce, clean, and pretty much have everything we need…read more Plus, my AmEx gives me 6% cash back when I shop here. Perfection!

Awful. I'm currently waiting to pick up my groceries from an online order. I have been here nearly…read more30 minutes. I've checked in online AND called multiple times. This is ridiculous. I won't be back.

This pharmacy at the Walgreens in cottondale is majorly missed up. They are incompetent employees…read morethat can't do there jobs correctly. Not only have other customers told me complaining about there medicine getting lost among other things there are several rude , hateful,and lazy people that won't even look in there computers to see if your right, that works in the pharmacy. I have had three occasions happen to me within the past month. The first time I had trouble was when I went to get my plaquenil refilled. They told me that I had already come and picked it up last week and that I would have to pay $268'oo to receive it again. It was found out a couple hours later that they where in the wrong and what had happened is that the automatic refill was filled on it and not picked up. So they charged my insurance for it that day and did not take it back off when it was not picked up. The second time when it came time to refill my pain medicine. I got it filled on the 21st of last month. I still have the pill bottle to prove it.So that means I have every right to get it filled on the 19th earliest or on the 20th. They told me I could not get it until the 24th. They told me that they have on the computer I waited and didn't pick it up until the 24th and that is why I couldn't get it until then. First of all I would not leave something like pain medicine at the pharmacy for 3 days, second of all if I did that , that would mean I would have been without of my pain medicine for those 3 days. I take my medicine like the doctor tells me to ,I always have . Anyways after looking back deeper into there files they said that they don't know what happened to there records and that there computers have been missing up for a couple of days. So I calmed down ,And then when I was going to leave my scrip so they would have it for the 20th ,she said not to because they where already being accused of loosing someone's scrip. After that she told me she would fix it and put a note into the computer so that I could come back on the 20th and get my medicine like I am supposed to. Skip to a few days later on the 20th of this month. I go there to get my medicine filled and a different woman there told me I couldn't get it until the 24th. Once again here we go with the same s---. So the other woman that said that she was going to make a note in the computer never did. And the woman in front of me won't even look at my pill bottle to prove what I am saying is true . What makes my husband mad is they even told him on the 19th that it could be picked up the 20th when he was there for a different auto refill. They are lying incompetent people that can't do there jobs and makes the customers pay for there mistakes. We will never go back and we are going to prove everything we said on film. P.s. I love the people up front in the store and I have been friends with most of them for years now.

I waited for 1 hour to have someone in pharmacy pick up the phone only to have the pharmacy hang it…read moreup. I called back, waited another hour for someone in pharmacy to pick up the phone only to have it roll over to the front because the pharmacy closed. That's not being too busy. That's completely ignoring your customers.

Sam's rotisserie chicken has been consistently excellent since my last review. I see the…read moreimprovement and it is appreciated! Sam's overall is very solid!

Very poor customer service. Employees appear upset and annoyed when you need their assistance.read more