They went above and beyond helping my husband obtain his very expensive meds, (no insurance) they…read moreare a valuable asset to Whitman

They always bend over backwards for all of their the customers. They are always friendly and…read morewilling to look for an item for you

The worst pharmacy! Bridgewater, Ma on Summer st. Terrible customer service followed up on…read moreprescriptions. I was JUST at my doctors for a physical, they showed me the (5) refills that were sent to this CVS and when I got there today I was rudely told "they do not have it" and " I would need call my DR. office" I explained I was just there and was told "well, I guess you will need to call them again". I said you only contacted them once? "she said, we contacted them and didn't hear back". But only tried once??? "Well, they did not get back to us so you will need to contact them".... So I said, thanks for nothing and was told thank you.... Terrible customer service! They made only one, only one attempt to reach my DR office. It always, and I can say always, after 20 years a wait and the turn over is a clear indication of poor management. GO to Walgreens across the street! You will thank me.

The workers in the pharmacy are not service-oriented. I called and hung up after ten minutes of…read morelistening to hold music. Then I went there. While standing near the counter, for the heck of it, I called CVS and entered prompts for "pharmacy."Guess what! -- The phone didn't even ring at all in the pharmacy! I was standing right there, listening to the prompts ... But it was obvious that they actually had the ringer off in the pharmacy. Absolutely pathetic service. The young guy at the counter seemed more intent on moving the line along than actually meeting customer need-- hearing concerns and addressing them. Unlike other pharmacies (example, Walgreens right across the street) staff won't reach out to physicians on customers' behalf if there is a problem with prescription; they just tell customer to come back after customer has resolved. Yuck. I've also had the experience of pharmacy telling me that drug wasn't covered by insurance when , in fact, another pharmacy told me it was (after I left CVS with same prescription.) Go the extra mile? They don't even go the extra inch! I had tried CVS in the past, and had decided to try it again. My recent experience confirmed that it hasn't changed. When it comes to pharmacies, I will vote with my wallet and not return. There is one saving grace their photo department is good, and the front part of the stores managed well.

For a health and wellness business their pharmacy doesnt seem to care about its customers. They…read morescrewed up my order and told me to go somewhere else to fix it. Horrible

Was a great pharmacy a few years ago. Now it's a nightmare. The new woman pharmacist is arrogant…read moreand dismissive. Most of the college-aged staff are clueless. Avoid it at all costs.

I had the worst experience ever when dealing with a Pharmacist named Joellen. The store had my…read moreprescription order days ahead of time and took over 10 hours to get it ready. When I told Joellen that I would have to take my business to another Pharmacy she replied "GOOD" and told me if I swore I would not be allowed back in the store. No apologies, no care. I guess being the largest retailer makes them immune from customer service etiquette. She refused to tell me her name so I had to ask another worker. CVS should be ashamed to have her as an employee.

If I could rate zero stars I would! It's absolutely impossible to reach their pharmacy and if you…read morereach the store, they can't help you connect to the pharmacy line even though the answering machine will just send you to the store line since the pharmacy is always busy. I worry for anyone who also tries to get important medical and pharmaceutical information from here if they don't have an extra hour or two to spare waiting on the phone to ask them questions.

The pharmacy absolutely sucks. The little chinese pharmacist gives me attitude every time I speak…read moreto her. She refuses to fill my prescriptions a day early because insurance and I tell them I'll pay out of pocket. Still refuses. They're slow, never have anything in stock, I'm on multiple seizure medications and risk going without meds because of them

I came to this store the other day to pick up a prescription. After I paid for it I did some…read moreshopping. I bought some fall decorations and a couple things for my wife. I went to the self check out register and rang up some items using my wife's rewards card. I was using my rewards card for the gifts for my wife. I had and older woman that worked there as a cashier come over and inspect what I was doing. She let me know that I didn't ring up some of the items, which I already knew and tried explaining to her. She was extremely rude!! I came in 2 days later to return one of the items with the receipt. I was met by the "nice" old lady that proceeded to be extremely rude and said she would let me return the item because I didn't pay for it. Mind you I brought the receipt. She wouldn't even give me her name to file a complaint. What an Awful experience!!

Avoid Walgreens 610 Pleasant St Brockton, MA 02301 pharmacy at all costs. There was an issue on the…read moreprescription filled that I needed to return, which I did within 2 hours of purchase. Bag was still stapled shut from pharmacy, items unopened obviously due to bag being sealed. Took back to pharmacy at which point the pharmacist unseals the bag to examine unopened contents and then responds saying Walgreens cannot accept returned because the bag is opened which is what they did. Escalated issue to Walgreens Corporate over two ago with the continued promise that I would be contacted within two business days which has continually not happened. It is no wonder to me why Walgreens is now closing 500 locations with this exceptional lack of interest in its customers. Apparently they haven't received the memo that no company is too big to fail.

Do I have to rate one star? How about zero? If you are lucky enough to find a pharmacist on duty…read more(yes, believe it or not, they often cannot even get staff to work), good luck with them answering the phone. After waiting on hold for 15 minutes, I had a family member call on another phone. Five minutes later, someone picked up my call and smashed it down. So, I called back on my landline and on my cell phone. We have 3 calls on hold now. When, 10 minutes later someone finally picked up, I told her that someone had smashed the phone on me. Oh, I don't know who could have done that she said. And while the message kept saying they were helping other callers, they told us how many calls were ahead of us and it was our other 2 phones! Whatever happened to customer service? It's a different world and they just don't care.

Pharmacy has horrible c.s ! Been going to this particular…read morepharmacy over 20+yrs. This pharmacy moved and Covid hit and they never recovered! They use to have great system and pharmacist ! The staff don't know what is going on and one staff tells you one thing and other staff contradicts what you been told . You have to jump through hopes to get medication you need ! I am currently looking for new pharmacy

I am so impressed with this location! Incredibly kind. Very helpful, really eager to serve each…read morecustomer. I really like that the staff are always friendly, and open to questions. I love to that if you don't have insurance or have a high co pay that they take CharityRX which saves me more than my insurance did when I had insurance. Now I don't have insurance because of COVID and I still get my medicines for under 10 bucks! Just had to show a card.